Job summary
An exciting opportunity has arisen for a Clinical Office Administrator to join our team at Ashford and St Peter's Hospitals. The successful applicant will work in our Dermatology department. The post includes general office duties consisting of filing, photocopying, sorting post, obtaining patient notes, liaising with patients, GPs and hospital medical & clinical staff, dealing with enquiries by letter / e-mail and telephone.
The successful candidate will have excellent clerical and typing skills and be able to communicate effectively with both patients and staff. Although not essential, knowledge of the Cerner system would be desirable.
Previous applicants need not apply.
For further information please contact Shayne Garvey (Clinical Office Team Leader) - shayne.garvey@nhs.net
Main duties of the job
The post holder will provide a comprehensive support administrative service to the Dermatology Clinical Team. The successful candidate will be expected to organise their workload with the Dermatology Consultants and co-ordinate their activities with the Clinical Office Co-ordinators to ensure that an efficient service is provided. The Clinical Office Administrator will carry out their duties in such a way as to make a direct and positive contribution to the organisation of the work. It is essential that the Clinical Office Administrator should exercise initiative commensurate with the role and vital that confidentiality is maintained at all times.
About us
Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond.
Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Surrey and St Peter's, Chertsey, Surrey.
We also run many specialist clinics in the community and local community hospitals and other healthcare facilities.
Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at ASPH. We are committed to providing continuous professional development and flexibility to shape our workforce around our patient care.
We are expanding our theatres at Ashford Hospital and moving towards this becoming our dedicated elective centre. We want to create a state-of-the-art centre for excellence for planned surgical procedures.
We can offer you the full range of NHS benefits/discounts and in addition:
- Excellent pension scheme and annual leave entitlement
- On-site Nurseries
- On-site staff cafes
- On-site parking
- Support in career development
- Salary Sacrifice schemes including wage stream, lease cars, Cycle to Work schemes and home electronics
Adverts may close early, so applicants are encouraged to submit an application as soon as possible.
For more information about a career at ASPH please visit:www.asph-careers.org
Job description
Job responsibilities
Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond.
Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Ashford, Surrey and St Peter's, Chertsey, Surrey.
We also run many specialist clinics in the community and local community hospitals and other healthcare facilities.
Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at Ashford & St Peters Hospitals NHS Foundation Trust with our strong commitment to staff health and wellbeing. We are committed to providing continuous professional development, staff benefits and flexibility to shape our workforce around our patient care.
Please see the supporting links which you can find on the right-hand side of this job advert. There is guidance on how to make an application on NHS Jobs as well as more information about joining the ASPH Team
Although it isn't the Trusts normal practice, adverts may close early, so applicants are encouraged to submit an application as soon as possible.
Job description
Job responsibilities
Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond.
Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Ashford, Surrey and St Peter's, Chertsey, Surrey.
We also run many specialist clinics in the community and local community hospitals and other healthcare facilities.
Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at Ashford & St Peters Hospitals NHS Foundation Trust with our strong commitment to staff health and wellbeing. We are committed to providing continuous professional development, staff benefits and flexibility to shape our workforce around our patient care.
Please see the supporting links which you can find on the right-hand side of this job advert. There is guidance on how to make an application on NHS Jobs as well as more information about joining the ASPH Team
Although it isn't the Trusts normal practice, adverts may close early, so applicants are encouraged to submit an application as soon as possible.
Person Specification
Qualifications
Essential
- NVQ in Business Administration or equivalent administration
- English GCSE Grade C or equivalent
Experience
Essential
- Previous administration experience of working in a busy office and dealing with conflicting demands
Desirable
Knowledge
Essential
- NHS Constitution
- Understanding GDPR and Informational Governance
- Good range of administrative procedures
Skills
Essential
- Fast, accurate copy and audio typing
- Able to compose letters on own initiative or with minimal instruction
- Able to prioritise work.
- Able to use initiative and judgement in dealing properly with day to day issues and queries
- Confident in use of computer packages such as Excel and ability to learn new systems
- Good written and verbal communication skills.
- Able to deal sensitively and tactfully with all contacts and maintain confidentiality
Desirable
- Knowledge of Cerner, Evolve, Dictate IT and Envoy systems
Other
Essential
- Ability to be flexible to meet the needs of the team, the service, and the Trust.
- Team player
Person Specification
Qualifications
Essential
- NVQ in Business Administration or equivalent administration
- English GCSE Grade C or equivalent
Experience
Essential
- Previous administration experience of working in a busy office and dealing with conflicting demands
Desirable
Knowledge
Essential
- NHS Constitution
- Understanding GDPR and Informational Governance
- Good range of administrative procedures
Skills
Essential
- Fast, accurate copy and audio typing
- Able to compose letters on own initiative or with minimal instruction
- Able to prioritise work.
- Able to use initiative and judgement in dealing properly with day to day issues and queries
- Confident in use of computer packages such as Excel and ability to learn new systems
- Good written and verbal communication skills.
- Able to deal sensitively and tactfully with all contacts and maintain confidentiality
Desirable
- Knowledge of Cerner, Evolve, Dictate IT and Envoy systems
Other
Essential
- Ability to be flexible to meet the needs of the team, the service, and the Trust.
- Team player
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
