Ashford & St. Peter's Hospitals NHS Foundation Trust

Ward Clerk, Maple Ward

The closing date is 12 October 2025

Job summary

The post holder will work as part of the team, and to provide an effective and efficient receptionist and administrative support service to the ward.

Internally the post holder will develop effective working relationships with Maple ward Multidisciplinary Team, Maple ward Management Team,Site Management,ASPH support services

Externally this include,Patient,Family members/ Carers and Transport

Main duties of the job

o - Answer telephone and co-ordinate messages, initiating action accordingly.

  • Receive visitors to the ward and ensure that they are directed to the appropriate areas and that relevant personnel are informed of their arrival.
  • Assist with patients' property checks, receipts of property and safe storage as necessary.
  • Assist the ward sister/charge nurse in the monitoring of furniture, fittings and equipment.

Process requisitions for repair as necessary. Assist with monitoring of the physical environment and tidiness of the ward, keeping the ward sister/charge nurse or their deputies informed and take appropriate actions as required. Maintain/assist with ordering of food and other supplies.

Always act in a professional manner to uphold good standards of conduct. To support the ward and organisation by carrying out any other duties that reasonably fit within the broad scope of a job of this grade and type of work.

About us

Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond.

Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Surrey and St Peter's, Chertsey, Surrey.

We also run many specialist clinics in the community and local community hospitals and other healthcare facilities.

Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at ASPH. We are committed to providing continuous professional development and flexibility to shape our workforce around our patient care.

We are expanding our theatres at Ashford Hospital and moving towards this becoming our dedicated elective centre. We want to create a state-of-the-art centre for excellence for planned surgical procedures.

We can offer you the full range of NHS benefits/discounts and in addition:

  • Excellent pension scheme and annual leave entitlement
  • On-site Nurseries
  • On-site staff cafes
  • On-site parking
  • Support in career development
  • Salary Sacrifice schemes including wage stream, lease cars, Cycle to Work schemes and home electronics

Adverts may close early, so applicants are encouraged to submit an application as soon as possible.

For more information about a career at ASPH please visit:www.asph-careers.org

Details

Date posted

26 September 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,768 a year pa inc. HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

323-AC1131-JN

Job locations

ST PETERS HOSPITAL

GUILDFORD ROAD

Chertsey

KT16 0PZ


Job description

Job responsibilities

Answer telephone and co-ordinate messages, initiating action accordingly.

Receive visitors to the ward and ensure that they are directed to the appropriate areas and that relevant personnel are informed of their arrival.

Assist with patients property checks, receipts of property and safe storage as necessary.

Assist the ward sister/charge nurse in the monitoring of furniture, fittings and equipment.

Process requisitions for repair as necessary.

Assist with monitoring of the physical environment and tidiness of the ward, keeping the ward sister/charge nurse or their deputies informed and take appropriate actions as required.

Maintain/assist with ordering of food and other supplies.

Always act in a professional manner to uphold good standards of conduct.

To support the ward and organisation by carrying out any other duties that reasonably fit within the broad scope of a job of this grade and type of work.

Job description

Job responsibilities

Answer telephone and co-ordinate messages, initiating action accordingly.

Receive visitors to the ward and ensure that they are directed to the appropriate areas and that relevant personnel are informed of their arrival.

Assist with patients property checks, receipts of property and safe storage as necessary.

Assist the ward sister/charge nurse in the monitoring of furniture, fittings and equipment.

Process requisitions for repair as necessary.

Assist with monitoring of the physical environment and tidiness of the ward, keeping the ward sister/charge nurse or their deputies informed and take appropriate actions as required.

Maintain/assist with ordering of food and other supplies.

Always act in a professional manner to uphold good standards of conduct.

To support the ward and organisation by carrying out any other duties that reasonably fit within the broad scope of a job of this grade and type of work.

Person Specification

Qualifications and Further Training

Essential

  • Education to GCSE level or equivalent
  • Previous administrative work

Desirable

  • Good Keyboard skills

Experience

Essential

  • Previous administrative work
  • Working with a team

Desirable

  • Previous hospital experience within a clerical function

Skills

Essential

  • You are able to communicate effectively to ensure high standards of care, treatment, service or support as appropriate to your role
  • Ability to organise work and prioritise workload
  • Adaptability/flexibility

Desirable

  • Excellent keyboard skills

Attitude, Behaviour and Values

Essential

  • Customer service focus
  • Willing and able to take personal responsibility
  • Flexible in their attitudes and behaviours to support team working and delivery of objectives
  • Supports and promotes equality and diversity

Desirable

  • Able to deal with difficult situations
Person Specification

Qualifications and Further Training

Essential

  • Education to GCSE level or equivalent
  • Previous administrative work

Desirable

  • Good Keyboard skills

Experience

Essential

  • Previous administrative work
  • Working with a team

Desirable

  • Previous hospital experience within a clerical function

Skills

Essential

  • You are able to communicate effectively to ensure high standards of care, treatment, service or support as appropriate to your role
  • Ability to organise work and prioritise workload
  • Adaptability/flexibility

Desirable

  • Excellent keyboard skills

Attitude, Behaviour and Values

Essential

  • Customer service focus
  • Willing and able to take personal responsibility
  • Flexible in their attitudes and behaviours to support team working and delivery of objectives
  • Supports and promotes equality and diversity

Desirable

  • Able to deal with difficult situations

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Ashford & St. Peter's Hospitals NHS Foundation Trust

Address

ST PETERS HOSPITAL

GUILDFORD ROAD

Chertsey

KT16 0PZ


Employer's website

https://www.ashfordstpeters.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Ashford & St. Peter's Hospitals NHS Foundation Trust

Address

ST PETERS HOSPITAL

GUILDFORD ROAD

Chertsey

KT16 0PZ


Employer's website

https://www.ashfordstpeters.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

WARD MANAGER

BINCY JOSEPH

bincy.joseph2@nhs.net

01932723137

Details

Date posted

26 September 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,768 a year pa inc. HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

323-AC1131-JN

Job locations

ST PETERS HOSPITAL

GUILDFORD ROAD

Chertsey

KT16 0PZ


Supporting documents

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