Job summary
The role of the prostate cancer support worker will be to work with the prostate clinical nurse specialists to support patients undergoing prostate cancer diagnostic pathway, patients with a cancer diagnosis or patients living with and beyond cancer. The prostate cancer support worker will develop key working relationships internally with the Prostate Team, Multi-disciplinary team and tertiary cancer centres. Also to develop working relationships with outside stakeholders with Macmillan, patients and families and patient support groups.
Main duties of the job
The prostate cancer support worker will work closely with clinicians, specialist nurses, administration staff and all members of the Multi-disciplinary Team to ensure that patients are actively managed and supported throughout the cancer journey. Support with the delivery of personalised care. Provide support and escalate recurrence of cancer through single point of contact and cancer wellbeing programmes. Provide support risk stratification and delivery of open access patient follow up for prostate cancer patients which includes requesting surveillance bloods and facilitating timely imaging.
About us
Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond.
Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Surrey and St Peter's, Chertsey, Surrey.
We also run many specialist clinics in the community and local community hospitals and other healthcare facilities.
Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at ASPH. We are committed to providing continuous professional development and flexibility to shape our workforce around our patient care.
We are expanding our theatres at Ashford Hospital and moving towards this becoming our dedicated elective centre. We want to create a state-of-the-art centre for excellence for planned surgical procedures.
We can offer you the full range of NHS benefits/discounts and in addition:
- Excellent pension scheme and annual leave entitlement
- On-site Nurseries
- On-site staff cafes
- On-site parking
- Support in career development
- Salary Sacrifice schemes including wage stream, lease cars, Cycle to Work schemes and home electronics
Adverts may close early, so applicants are encouraged to submit an application as soon as possible.
For more information about a career at ASPH please visit:www.asph-careers.org
Job description
Job responsibilities
To work with and cross cover single point of contact and re-entry contact number. Coordinate the follow up investigations required post cancer diagnosis or treatment and provide a point of contact for patients post cancer treatment. Ability to promote patient empowerment and self-management strategies. Deliver self-management advice, support and know when to escalate to clinical team. Support and coordinate Holistic needs assessments for patients and completing personalised care and support planning, ensuring the monitoring patient needs. Responsible for coordinating rapid re-entry for specialist review against a clinically approved triage model. Provide fast and accurate clinical correspondence administration service with proficient use of appropriate software and systems to meet the required Trusts standard of work. To coordinate and organise appointments and information. Arrange face to face and telephone communication and engagement with cancer patients and families. Ability to deal with level 1 distress and recognise and escalate concerns regarding psychological wellbeing and management. Involvement in the planning / organisation and delivery of health and wellbeing events and supported management events. Development of survivorship and wellbeing services. To support the department and organisation by carrying out any other duties that reasonably fit within the broad scope of a job of this grade and type of work.
Job description
Job responsibilities
To work with and cross cover single point of contact and re-entry contact number. Coordinate the follow up investigations required post cancer diagnosis or treatment and provide a point of contact for patients post cancer treatment. Ability to promote patient empowerment and self-management strategies. Deliver self-management advice, support and know when to escalate to clinical team. Support and coordinate Holistic needs assessments for patients and completing personalised care and support planning, ensuring the monitoring patient needs. Responsible for coordinating rapid re-entry for specialist review against a clinically approved triage model. Provide fast and accurate clinical correspondence administration service with proficient use of appropriate software and systems to meet the required Trusts standard of work. To coordinate and organise appointments and information. Arrange face to face and telephone communication and engagement with cancer patients and families. Ability to deal with level 1 distress and recognise and escalate concerns regarding psychological wellbeing and management. Involvement in the planning / organisation and delivery of health and wellbeing events and supported management events. Development of survivorship and wellbeing services. To support the department and organisation by carrying out any other duties that reasonably fit within the broad scope of a job of this grade and type of work.
Person Specification
Experience
Essential
- Full range of administrative experience
- Experience with managing psychological wellbeing
- Experience of working within patient facing roles / public facing
Attitude and behaviours
Essential
- Seeks out and takes opportunities for improving the service offered
- Flexible in their attitudes and behaviours to support team working and delivery of objectives
- Customer/ patient focus
Skills
Essential
- Able to work in a team
- Ability to use own initiative
- Able to deal sensitively and tactfully with all contacts and maintain confidentiality
- Evidence of effective communication
Person Specification
Experience
Essential
- Full range of administrative experience
- Experience with managing psychological wellbeing
- Experience of working within patient facing roles / public facing
Attitude and behaviours
Essential
- Seeks out and takes opportunities for improving the service offered
- Flexible in their attitudes and behaviours to support team working and delivery of objectives
- Customer/ patient focus
Skills
Essential
- Able to work in a team
- Ability to use own initiative
- Able to deal sensitively and tactfully with all contacts and maintain confidentiality
- Evidence of effective communication
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
