Ashford & St. Peter's Hospitals NHS Foundation Trust

Clinical Office Administrator, Gastroenterology

The closing date is 24 July 2025

Job summary

  • Fixed Term Contract for six months
  • The role is Straight to Test (STT) Administrator for gastroenterology
  • To monitor the Electronic Referral System and help to identify patients who require a STT pathway alongside the consultants
  • Supporting consultants to manage the Straight to Test pathway for gastroenterology patients
  • Working as part of the wider Gastroenterology Admin team and supporting any additional tasks as required for the running of the service
  • Supporting consultants to review histology results
  • Managing the Straight to Test Pathway from end to end
  • Ensuring patients are dealt with in a timely manner and investigations ordered
  • Working with the Assistant Service Manager and Team Lead for Gastroenterology to ensure that patients on the waiting list have their STT pathway managed effectively

Main duties of the job

  • Fixed Term Contract for six months
  • Candidate needs to be confident to manage own workload as well as being part of a team
  • Able to use Microsoft office, email, excel and other Trust systems of which training will be available

About us

Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond.

Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Surrey and St Peter's, Chertsey, Surrey.

We also run many specialist clinics in the community and local community hospitals and other healthcare facilities.

Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at ASPH. We are committed to providing continuous professional development and flexibility to shape our workforce around our patient care.

We are expanding our theatres at Ashford Hospital and moving towards this becoming our dedicated elective centre. We want to create a state-of-the-art centre for excellence for planned surgical procedures.

We can offer you the full range of NHS benefits/discounts and in addition:

  • Excellent pension scheme and annual leave entitlement
  • On-site Nurseries
  • On-site staff cafes
  • On-site parking
  • Support in career development
  • Salary Sacrifice schemes including wage stream, lease cars, Cycle to Work schemes and home electronics

Adverts may close early, so applicants are encouraged to submit an application as soon as possible.

For more information about a career at ASPH please visit:www.asph-careers.org

Details

Date posted

17 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,883 to £26,958 a year pa inc. HCAS

Contract

Fixed term

Duration

6 months

Working pattern

Full-time

Reference number

323-AC7493-JN

Job locations

St Peters Hospital

Ashford and St Peters Hospital

Chertsey

KT16 0PZ


Job description

Job responsibilities

  • Fixed Term Contract for six months
  • The role is Straight to Test (STT) Administrator for gastroenterology
  • To monitor the Electronic Referral System and help to identify patients who require a STT pathway alongside the consultants
  • Supporting consultants to manage the Straight to Test pathway for gastroenterology patients
  • Working as part of the wider Gastroenterology Admin team and supporting any additional tasks as required for the running of the service
  • Supporting consultants to review histology results
  • Managing the Straight to Test Pathway from end to end
  • Ensuring patients are dealt with in a timely manner and investigations ordered
  • Working with the Assistant Service Manager and Team Lead for Gastroenterology to ensure that patients on the waiting list have their STT pathway managed effectively

Job description

Job responsibilities

  • Fixed Term Contract for six months
  • The role is Straight to Test (STT) Administrator for gastroenterology
  • To monitor the Electronic Referral System and help to identify patients who require a STT pathway alongside the consultants
  • Supporting consultants to manage the Straight to Test pathway for gastroenterology patients
  • Working as part of the wider Gastroenterology Admin team and supporting any additional tasks as required for the running of the service
  • Supporting consultants to review histology results
  • Managing the Straight to Test Pathway from end to end
  • Ensuring patients are dealt with in a timely manner and investigations ordered
  • Working with the Assistant Service Manager and Team Lead for Gastroenterology to ensure that patients on the waiting list have their STT pathway managed effectively

Person Specification

Experience

Essential

  • Extensive secretarial or administrative experience
  • Previous experience of working in a busy office and dealing with conflicting demands

Desirable

  • NHS Experience
  • Audio Typing
  • Experience of working in a front-line position with the general public

Knowledge

Essential

  • NHS Constitution
  • Trust vision, values, strategic objectives and key work programmes
  • Have an awareness of target deadlines and their significance.

Desirable

  • NHS systems and procedures
  • Various secretarial & administrative procedures.

Skills

Essential

  • You have a good understanding of their communication, physical & emotional needs; can identify their individual needs and preferences, their changing needs and recognise and promote their independence.
  • You have knowledge & awareness of diversity and human rights and the competencies appropriate to your role to support their diverse needs and human rights.
  • Professional, smart and positive self presentation. Courteous and helpful telephone manner
  • Good written & verbal communication skills. Able to communicate courteously, concisely and effectively with all levels of staff and with the public and demonstrate
  • Ability to work as part of a team and support colleagues as required. Able to prioritise the work load and work to deadlines
  • Able to use initiative and judgement in dealing properly with day to day issues and queries
  • Able to work under pressure
  • Able to understand and maintain confidentiality at all times.

Desirable

  • Working knowledge of Powerchart, Surrey Safe Care, Dictate I.T, Evolve
Person Specification

Experience

Essential

  • Extensive secretarial or administrative experience
  • Previous experience of working in a busy office and dealing with conflicting demands

Desirable

  • NHS Experience
  • Audio Typing
  • Experience of working in a front-line position with the general public

Knowledge

Essential

  • NHS Constitution
  • Trust vision, values, strategic objectives and key work programmes
  • Have an awareness of target deadlines and their significance.

Desirable

  • NHS systems and procedures
  • Various secretarial & administrative procedures.

Skills

Essential

  • You have a good understanding of their communication, physical & emotional needs; can identify their individual needs and preferences, their changing needs and recognise and promote their independence.
  • You have knowledge & awareness of diversity and human rights and the competencies appropriate to your role to support their diverse needs and human rights.
  • Professional, smart and positive self presentation. Courteous and helpful telephone manner
  • Good written & verbal communication skills. Able to communicate courteously, concisely and effectively with all levels of staff and with the public and demonstrate
  • Ability to work as part of a team and support colleagues as required. Able to prioritise the work load and work to deadlines
  • Able to use initiative and judgement in dealing properly with day to day issues and queries
  • Able to work under pressure
  • Able to understand and maintain confidentiality at all times.

Desirable

  • Working knowledge of Powerchart, Surrey Safe Care, Dictate I.T, Evolve

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Ashford & St. Peter's Hospitals NHS Foundation Trust

Address

St Peters Hospital

Ashford and St Peters Hospital

Chertsey

KT16 0PZ


Employer's website

https://www.ashfordstpeters.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Ashford & St. Peter's Hospitals NHS Foundation Trust

Address

St Peters Hospital

Ashford and St Peters Hospital

Chertsey

KT16 0PZ


Employer's website

https://www.ashfordstpeters.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

General Manager Gastroenterology

Morag Harvey

morag.harvey11@nhs.net

Details

Date posted

17 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,883 to £26,958 a year pa inc. HCAS

Contract

Fixed term

Duration

6 months

Working pattern

Full-time

Reference number

323-AC7493-JN

Job locations

St Peters Hospital

Ashford and St Peters Hospital

Chertsey

KT16 0PZ


Supporting documents

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