Ashford & St. Peter's Hospitals NHS Foundation Trust

Patient Pathway Tracker, Ophthalmology

The closing date is 26 June 2025

Job summary

Working in the busy Ophthalmology Administration Offices, based at Ashford Hospital, the successful Outpatients Pathway Tracker candidate will be responsible for new and follow-up waiting list management and monitoring of RTT pathways. They will be responsible for validating and monitoring the Trust's performance against the Referral to Treatment 18 week waiting time standards and they will work as a member of the pathway tracking clinical team, acting as a local expert on RTT 18 week guidance.

Main duties of the job

Pay particular focus to the tracking of outpatient overdue follow-up appointments, introducing robust systems to avoid 'loss to follow-up'.

Validate and monitor the Trust's performance against the Referral to Treatment 18 week waiting times standards, ensuring patients receive treatment within the required timescales through monitoring and auditing elective patient pathways.

About us

Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond.

Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Ashford, Surrey and St Peter's, Chertsey, Surrey.

We also run many specialist clinics in the community and local community hospitals and other healthcare facilities.

Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at Ashford & St Peters Hospitals NHS Foundation Trust with our strong commitment to staff health and wellbeing. We are committed to providing continuous professional development, staff benefits and flexibility to shape our workforce around our patient care.

Please see the supporting links which you can find on the right-hand side of this job advert. There is guidance on how to make an application on NHS Jobs as well as more information about joining the ASPH Team

Although it isn't the Trusts normal practice, adverts may close early, so applicants are encouraged to submit an application as soon as possible.

Date posted

12 June 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,857 to £30,570 a year pa, inc. HCAS, pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

323-AC1932-SK

Job locations

Ashford Hospital

London Road

Ashford

TW15 3AA

Job description

Job responsibilities

Work as a member of the pathway tracking clinical team acting as a local expert on patient pathway RTT 18 week guidance, reporting mechanisms and service improvements that will improve patient experience & facilitate the provision of accessible and high quality care.

Be key in overseeing RTT 18 week performance management across the specialties within the MES division, providing expertise & support for the delivery & achievement of patient RTT standards

Job description

Job responsibilities

Be key in overseeing RTT 18 week performance management across the specialties within the MES division, providing expertise & support for the delivery & achievement of patient RTT standards

Person Specification

Qualifications

Essential

Extensive specific administrative medical specialty knowledge gained by education or relevant experience
Ability to deal with non-routine situations and make appropriate decisions with the knowledge and skills to degree level by qualification or through experience

Experience

Essential

Excellent IT Skills

Desirable

Full range of admin experience within the NHS
Experienced knowledge of waiting list management & pathways
Experienced knowledge of using Cerner

Person Specification

Qualifications

Essential

Extensive specific administrative medical specialty knowledge gained by education or relevant experience
Ability to deal with non-routine situations and make appropriate decisions with the knowledge and skills to degree level by qualification or through experience

Experience

Essential

Excellent IT Skills

Desirable

Full range of admin experience within the NHS
Experienced knowledge of waiting list management & pathways
Experienced knowledge of using Cerner

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Ashford & St. Peter's Hospitals NHS Foundation Trust

Address

Ashford Hospital

London Road

Ashford

TW15 3AA

Employer's website

https://www.ashfordstpeters.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Ashford & St. Peter's Hospitals NHS Foundation Trust

Address

Ashford Hospital

London Road

Ashford

TW15 3AA

Employer's website

https://www.ashfordstpeters.nhs.uk/ (Opens in a new tab)