Ashford & St. Peter's Hospitals NHS Foundation Trust

Patient Flow Coordinator, Chestnut Ward

This job is now closed

Job summary

Chestnut ward has an exciting opportunity for a forward thinking, proactive and highly motivated person in the role of a Patient Flow Coordinator. The Flow Coordinator is a vital part of the MDT and the post holder will; Co-ordinate all stages of the patient journey, from admission to discharge. This involves proactively supporting and facilitating the work of the Multi-disciplinary team in delivering the best outcomes for the patient; informing and communicating fully outcomes of assessments and discharge plans. The Flow Coordinator will work closely with the Nurse in Charge and CSNP team on a daily basis reporting to the NIC of the shift and accountable to the Ward Manager. The applicant should have an understanding of all varied processes involved in the transfer and discharge of patients and be able to confidently use the computer systems in place in the trust. The role requires the post holder to be able to prioritise their work load and must enjoy working as part of a team. Delivering excellence in patient care and patient experience is our driving force and in return we offer commitment to your personal development.

The role covers an 8am - 4pm period at present and the post holder will be required to work Monday to Friday.

Informal visits to the unit are welcome so you can come and meet us and see the way that care is delivered.

Main duties of the job

o Work closely with and be responsible to the NIC of the unit toensure safe effective patient flow is implemented through the unit.o Closely communicate and work with the CSNP Team the FlowCoordinator and NIC on Chestnut ward. Details of the post can be seen inthe Job Description. This role involves telephone and electroniccommunication with a variety of member from the MDT, thereforeexcellent communication skills are vital.

About us

Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond.

Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Surrey and St Peter's, Chertsey, Surrey.

We also run many specialist clinics in the community and local community hospitals and other healthcare facilities.

Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at ASPH. We are committed to providing continuous professional development, staff benefits and flexibility to shape our workforce around our patient care.

This is an exciting time to join our Trust, as we work on the expansion of our theatres at Ashford Hospital and move towards this becoming our dedicated elective centre. We want to create a state-of-the-art centre for excellence for planned surgical procedures; with care delivered by dedicated, specialist teams in a modern and well-equipped environment.

We hope to use this centre to create an environment of learning and to facilitate training of the next generation of our skilled NHS workforce. Our plans are ambitious - why not, come and be a part of our journey.

Adverts may close early, so applicants are encouraged to submit an application as soon as possible.

Date posted

15 March 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,405 to £28,976 a year pa inc. HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

323-AC5646-JN

Job locations

St Peter's

Guildford Road

Chertsey

KT16 0PZ

Job description

Job responsibilities

To support the department and organisation by carrying out any other duties that reasonably fit within the broad scope of a job of this grade and type of work.
To attend daily ward-rounds ensuring communication pertaining to outstanding investigations and discharge plans are communicated to the patients and their family
To ensure on the date of discharge all patient have a copy of their Single Assessment documentation, contact assessment and discharge care-plan
Offer continuing support and advice to family and carers in complex situations, necessitating a high level of interpersonal and communication skills and supporting the local process on a timely basis.
To work autonomously under the direction of the professional staff in the multi-agency team, planning and prioritising own workload.
To protect and maintain patient confidentiality at all times.
Ability to deal with complex and emotional situations.
Maintain stock and supply of patient information leaflets.
To ensure the implementation of all policies, procedures and quality standards as required by the Trust.
To support the department and organisation by carrying out any other duties as qualified and able.

Job description

Job responsibilities

To support the department and organisation by carrying out any other duties that reasonably fit within the broad scope of a job of this grade and type of work.
To attend daily ward-rounds ensuring communication pertaining to outstanding investigations and discharge plans are communicated to the patients and their family
To ensure on the date of discharge all patient have a copy of their Single Assessment documentation, contact assessment and discharge care-plan
Offer continuing support and advice to family and carers in complex situations, necessitating a high level of interpersonal and communication skills and supporting the local process on a timely basis.
To work autonomously under the direction of the professional staff in the multi-agency team, planning and prioritising own workload.
To protect and maintain patient confidentiality at all times.
Ability to deal with complex and emotional situations.
Maintain stock and supply of patient information leaflets.
To ensure the implementation of all policies, procedures and quality standards as required by the Trust.
To support the department and organisation by carrying out any other duties as qualified and able.

Person Specification

Essential

Demonstrable work experience

Desirable

Experience in Health Care Setting

Knowledge

Essential

Educated to A Level or NVQ Level 4 standard or equivalent knowledge gained through training and experience.

Essential

Demonstrable work experience

Desirable

Experience in Health Care Setting

Person Specification

Essential

Demonstrable work experience

Desirable

Experience in Health Care Setting

Knowledge

Essential

Educated to A Level or NVQ Level 4 standard or equivalent knowledge gained through training and experience.

Essential

Demonstrable work experience

Desirable

Experience in Health Care Setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Ashford & St. Peter's Hospitals NHS Foundation Trust

Address

St Peter's

Guildford Road

Chertsey

KT16 0PZ

Employer's website

https://www.ashfordstpeters.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Ashford & St. Peter's Hospitals NHS Foundation Trust

Address

St Peter's

Guildford Road

Chertsey

KT16 0PZ

Employer's website

https://www.ashfordstpeters.nhs.uk/ (Opens in a new tab)