Job summary
Emergency Blood Bike Rider and Travel Plan Administrator
A vacancy has arisen in the Estates and Facilities Division for someone possessing a full motorcycle licence. The post will be based in the Trust Travel Plan Office, primarily at St Peters hospital, Chertsey, but cross site working may be required to include our Ashford Hospital site.
The primary function is to provide urgent blood supplies to either site in the case of a Major Haemorrhage, this will require carrying an emergency pager at all times during the work hours to provide an immediate response to Massive Haemorrhage (MH) call and act as the main link between Pathology blood services and Ashford site during an emergency call, any other duties required for a MH or similar emergency call. You will be required to also fulfil a range of duties including working closely with both the Transport team and other teams within Estates and Facilities.
As this is a hybrid role it will also encompass the provision of administrative support to the Travel Plan office and assist in the provision of all information and documentation in relation to staff car-parking and the Trust's Travel Plan.
Duties will include welcoming visitors to the Security/Travel Plan office. To receive incoming phone calls, to deal with customers queries appropriately and re-route to the appropriate personnel as necessary.
Hours of work will be 37.5 per week usually Monday to Friday 09.00 to 17.30.
Main duties of the job
a) Carry an emergency pager at all times - ensuring pager is tested dailyb) Provide an immediate response to Massive Haemorrhage (MH) callc) Take responsibility for the roadworthiness and legal compliance of the Trust motorcycled) Transfer blood products (and other items if required) across the 2 hospital sitese) Act as main link between Pathology and Ashford site during MHf) Any other duties required for a MH or similar emergency callg) Administrative duties within the Travel Plan Office
About us
Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond.
Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Ashford, Surrey and St Peter's, Chertsey, Surrey.
We also run many specialist clinics in the community and local community hospitals and other healthcare facilities.
Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at Ashford & St Peters Hospitals NHS Foundation Trust with our strong commitment to staff health and wellbeing. We are committed to providing continuous professional development, staff benefits and flexibility to shape our workforce around our patient care.
Please see the supporting links which you can find on the right-hand side of this job advert. There is guidance on how to make an application on NHS Jobs as well as more information about joining the ASPH Team
Although it isn't the Trusts normal practice, adverts may close early, so applicants are encouraged to submit an application as soon as possible.
Job description
Job responsibilities
General Transport Duties
a. To provide a service to the employing Trust and to other users of the service whilst undertaking driving responsibilitiesb. To be dependable and physically fit due to the need of lifting and handling of goodsc. To demonstrate professionalism, honesty and integrity, in all matters of a confidential natured. Work autonomouslye. Liaise with other departments and managers to arrange & prioritise work as they arisef. Able to act on his/her own initiative, particularly when on duty as a lone worker by dealing with all requests madeg. Following departmental and national guidance to safely and securely carry sensitive, high cost and perishable items such as pharmacy (including controlled drugs), blood, specimens, oxygen in a timely mannerh. Responsible to act according to availability and carry out all ad-hoc requests in a prompt manneri. To be able to drive all types of vehicles operated by the transport departmentj. Responsible for the roadworthiness checks on vehicles, including oil, water, tyres, etc.k. If stopped/spot checked by Police, drivers are legally responsible for the roadworthiness of the vehicle that they drivel. Be responsible for the security & safety of whatever load they are carrying in their vehiclem. Drivers are also responsible for loading and unloading their vehiclesn. Drivers are responsible for the cleanliness of the vehicles they drive, including the clean-up of any spillages on board
Administrative Support Travel Plan office
To be responsible for the Trust Car Park Permit administration system To issue car park permits and scratch-cards To provide information regarding staff car parking processes To assist in the development of and accurately maintain robust databases for the scratch-card application process keeping them up to date at all times To provide monthly scratch-card purchase details to Payroll within required deadlines To assist with the general day to day running of the Security / Travel Plan Offices, this includes the production of ad hoc reports, word processing, and other duties of a similar nature To create and maintain robust filing systems for the scratch-card and car-park permit administration service To promote excellent working relationships with both internal and external service providers To work as part of a team and cover the duties of other team members where appropriate and during periods of absence To plan workloads to ensure deadlines are met, anticipating potential problems and periods of peak demand
Reception Role
To welcome visitors to the Security / Travel Plan office To receive incoming telephone calls, to deal with appropriately and re-route to the appropriate personnel as necessary, ensuring that a customers first contact with the office is a customer focused one To issue out visitors passes, car parking permits and keys to Contractors and Visitors to the St.Peters Travel Plan offices Receipt of lost property, including valuables following security process
General
To actively support and promote the Trust Travel Plan To actively seek opportunities to develop self To demonstrate innovative ways of working To prioritise own work activities Any other Facilities duties as agreed and discussed with the Service Manager
Job description
Job responsibilities
General Transport Duties
a. To provide a service to the employing Trust and to other users of the service whilst undertaking driving responsibilitiesb. To be dependable and physically fit due to the need of lifting and handling of goodsc. To demonstrate professionalism, honesty and integrity, in all matters of a confidential natured. Work autonomouslye. Liaise with other departments and managers to arrange & prioritise work as they arisef. Able to act on his/her own initiative, particularly when on duty as a lone worker by dealing with all requests madeg. Following departmental and national guidance to safely and securely carry sensitive, high cost and perishable items such as pharmacy (including controlled drugs), blood, specimens, oxygen in a timely mannerh. Responsible to act according to availability and carry out all ad-hoc requests in a prompt manneri. To be able to drive all types of vehicles operated by the transport departmentj. Responsible for the roadworthiness checks on vehicles, including oil, water, tyres, etc.k. If stopped/spot checked by Police, drivers are legally responsible for the roadworthiness of the vehicle that they drivel. Be responsible for the security & safety of whatever load they are carrying in their vehiclem. Drivers are also responsible for loading and unloading their vehiclesn. Drivers are responsible for the cleanliness of the vehicles they drive, including the clean-up of any spillages on board
Administrative Support Travel Plan office
To be responsible for the Trust Car Park Permit administration system To issue car park permits and scratch-cards To provide information regarding staff car parking processes To assist in the development of and accurately maintain robust databases for the scratch-card application process keeping them up to date at all times To provide monthly scratch-card purchase details to Payroll within required deadlines To assist with the general day to day running of the Security / Travel Plan Offices, this includes the production of ad hoc reports, word processing, and other duties of a similar nature To create and maintain robust filing systems for the scratch-card and car-park permit administration service To promote excellent working relationships with both internal and external service providers To work as part of a team and cover the duties of other team members where appropriate and during periods of absence To plan workloads to ensure deadlines are met, anticipating potential problems and periods of peak demand
Reception Role
To welcome visitors to the Security / Travel Plan office To receive incoming telephone calls, to deal with appropriately and re-route to the appropriate personnel as necessary, ensuring that a customers first contact with the office is a customer focused one To issue out visitors passes, car parking permits and keys to Contractors and Visitors to the St.Peters Travel Plan offices Receipt of lost property, including valuables following security process
General
To actively support and promote the Trust Travel Plan To actively seek opportunities to develop self To demonstrate innovative ways of working To prioritise own work activities Any other Facilities duties as agreed and discussed with the Service Manager
Person Specification
Qualifications
Essential
- Full clean Driving Licence although a maximum of 3 penalty points will be considered
- Full Motorcycle Cat A Licence
Desirable
Experience
Essential
- Significant experience of driving large capacity motorcycles
- Knowledge of the full range of statutory and mandatory requirements governing all vehicle type on fleet and in relation to transport matters in the execution of their duties
- 12 months experience in commercial driving
- Working alone
- Admin experience an advantage
Desirable
- Multi drop deliveries
- Customer service
Knowledge
Essential
- Good working knowledge of geography of Locality (Surrey and West London)
- Road Transport Legislation
- Vehicle Maintenance
Desirable
- NHS Constitution
- Trust vision, values, strategic objectives and key work programmes
- NVQ or equivalent in Vehicle maintenance
Skills
Essential
- Able to communicate effectively with staff and patients, especially with the elderly or where language is a barrier
- Excellent interpersonal skills
- Knowledge of basic vehicle maintenance
Desirable
- Ability to deal with and support a wide range of patients and staff
Other requirements
Essential
- To be flexible in relation to departmental needs of service
- Able to work independently and/or as part of a team
- Trustworthy
Person Specification
Qualifications
Essential
- Full clean Driving Licence although a maximum of 3 penalty points will be considered
- Full Motorcycle Cat A Licence
Desirable
Experience
Essential
- Significant experience of driving large capacity motorcycles
- Knowledge of the full range of statutory and mandatory requirements governing all vehicle type on fleet and in relation to transport matters in the execution of their duties
- 12 months experience in commercial driving
- Working alone
- Admin experience an advantage
Desirable
- Multi drop deliveries
- Customer service
Knowledge
Essential
- Good working knowledge of geography of Locality (Surrey and West London)
- Road Transport Legislation
- Vehicle Maintenance
Desirable
- NHS Constitution
- Trust vision, values, strategic objectives and key work programmes
- NVQ or equivalent in Vehicle maintenance
Skills
Essential
- Able to communicate effectively with staff and patients, especially with the elderly or where language is a barrier
- Excellent interpersonal skills
- Knowledge of basic vehicle maintenance
Desirable
- Ability to deal with and support a wide range of patients and staff
Other requirements
Essential
- To be flexible in relation to departmental needs of service
- Able to work independently and/or as part of a team
- Trustworthy
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
