Job summary
Hello!
My name is Alice Smilie, I am the Operational Manager of the John Radcliffe Pharmacy. I am privileged to lead our very hardworking, friendly, and committed Dispensary team in providing a dispensary service, supplying inpatient, outpatient, and discharge medication to Patients of the John Radcliffe Hospital in Oxford.
An exciting opportunity has arisen for an enthusiastic, highly motivated and proactive pharmacy assistant with excellent communication, organisational and interpersonal skills to join the John Radcliffe dispensary team.
This post would suit a qualified Pharmacy Assistant with either a hospital pharmacy background, or with community pharmacy experience wishing to make a change into the hospital environment, for which appropriate training will be provided. You must have successfully achieved the relevant units of pharmacy services skills NVQ level 2 (QCF) or an equivalent GPhC accredited training programme.
Main duties of the job
The Pharmacy assistant role is varied, where you will be required to assist in the smooth running of an assigned area under direction of our Dispensary Co-ordinators and Senior Technicians. You will support the training of pharmacy apprentices, trainee technicians and pharmacists working alongside you.
We are lucky to be supported by ever evolving technology, with electronic prescribing and a robot to support the labelling and dispensing of medications. The successful applicant will be trained in the full use of the robotic system.
You will support both dispensary and stores functions on the John Radcliffe Hospital site, labelling and dispensing discharge prescriptions, in-patient medication, and controlled drug requests, providing a ward and fluid top up service to clinical areas, receipt deliveries and be involved in stock management procedures including expiry date checking and processing drugs returned from inside the hospital.
The successful applicant will also answer the phone to our service users, and cover both staff and out-patient reception, requiring excellent customer service and communication skills.
About us
The dispensary team is a friendly and hardworking team of 25 staff ranging from Pharmacy Assistant apprentices, through to band 7 Technicians. Many of our staff progress from this level to become Pharmacy Technicians or take other roles within the wider Pharmacy team, this role is ideal for gaining that experience to progress further in your career.
This is a full-time position 37.5 hours per week Monday to Friday, with working hours of 9:00-5:15pm. You will also be required to participate in weekend, bank holiday, early and late duty rotas as per rota.
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. Find out more here www.ouh.nhs.uk
The Trust comprises of four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.
Job description
Job responsibilities
Dispensary
- To provide daily support to the dispensary workforce.
- To use the pharmacy computer system to produce dispensing labels and to make stock issues, receipt, and transfers.
- To dispense inpatient, outpatient clinical trial and controlled drug prescriptions according to dispensary procedures.
- To assist the Stock Management Team with unpacking deliveries and filling the automated dispensing system.
- To participate in conducting of regular Controlled Drug stock checks alongside a Registered Technician.
- To be responsible for putting away dispensing stock including part packs and maintaining tidy storage areas.
- Maintaining equipment used in the dispensing process.
- To participate in the training and induction of pre-registration students and apprentices.
- To participate in the audit and development of the dispensary service.
- To provide reception cover as per the Dispensary rota, and to answer the telephone and direct queries as appropriate.
12. To Complete any pharmacy returns.
General role
- To provide training, including induction, to pharmacy support staff as required
- To undertake in-house and/or external training appropriate for the role
- To complete reports and audits as requested
- To participate in a programme of work-based training, development, and appraisal.
- To ensure confidentiality is always maintained.
- To maintain a tidy and clean working environment.
- To participate in early and late duties, evening, weekend, and bank holiday working according to the departmental rotas.
- Any other duties as requested by the Lead Pharmacist, Ward Based Technician Manager or Clinical Director of Pharmacy and Medicines Management.
Job description
Job responsibilities
Dispensary
- To provide daily support to the dispensary workforce.
- To use the pharmacy computer system to produce dispensing labels and to make stock issues, receipt, and transfers.
- To dispense inpatient, outpatient clinical trial and controlled drug prescriptions according to dispensary procedures.
- To assist the Stock Management Team with unpacking deliveries and filling the automated dispensing system.
- To participate in conducting of regular Controlled Drug stock checks alongside a Registered Technician.
- To be responsible for putting away dispensing stock including part packs and maintaining tidy storage areas.
- Maintaining equipment used in the dispensing process.
- To participate in the training and induction of pre-registration students and apprentices.
- To participate in the audit and development of the dispensary service.
- To provide reception cover as per the Dispensary rota, and to answer the telephone and direct queries as appropriate.
12. To Complete any pharmacy returns.
General role
- To provide training, including induction, to pharmacy support staff as required
- To undertake in-house and/or external training appropriate for the role
- To complete reports and audits as requested
- To participate in a programme of work-based training, development, and appraisal.
- To ensure confidentiality is always maintained.
- To maintain a tidy and clean working environment.
- To participate in early and late duties, evening, weekend, and bank holiday working according to the departmental rotas.
- Any other duties as requested by the Lead Pharmacist, Ward Based Technician Manager or Clinical Director of Pharmacy and Medicines Management.
Person Specification
Qualities
Essential
- NVQ2 in pharmaceutical sciences
- Experienced dispenser
- Experience of stock management
- Able to work as part of a team and independently
- Proven time management skills
- Able to use own initiative appropriately
- Good verbal communication skills
- Willing to travel between sites
- Enthusiastic and responsible attitude
- Ability to work well under pressure
- Adaptable to change
- Respectful towards colleagues and patients
- Willing to work in clinical areas with infectious diseases patients
Desirable
- Previous NHS experience
- Experience of using the local pharmacy computer system
- Experience of hospital pharmacy
- Well organised
- A good working knowledge of Microsoft Office programs
- Experience of a changing work environment
Person Specification
Qualities
Essential
- NVQ2 in pharmaceutical sciences
- Experienced dispenser
- Experience of stock management
- Able to work as part of a team and independently
- Proven time management skills
- Able to use own initiative appropriately
- Good verbal communication skills
- Willing to travel between sites
- Enthusiastic and responsible attitude
- Ability to work well under pressure
- Adaptable to change
- Respectful towards colleagues and patients
- Willing to work in clinical areas with infectious diseases patients
Desirable
- Previous NHS experience
- Experience of using the local pharmacy computer system
- Experience of hospital pharmacy
- Well organised
- A good working knowledge of Microsoft Office programs
- Experience of a changing work environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
