Oxford University Hospitals NHS Foundation Trust

Elective Access Officer

The closing date is 03 November 2025

Job summary

The post holder is one of a team responsible for effectively managing thesmooth coordination of the outpatient waiting list service for the Directorateand ensuring that elective targets in relation to ensuring Outpatient,Diagnostic and post-operative waiting times are met at both in a consistentand timely manner.The post holder will be responsible for the weekly validation of the Trusts'patient tracking list (PTL) and will inform the Elective Access Team Leader ofany capacity issues identifying patients that cannot be treated within theCancer and 18 week Referral to treatment (RTT) targets

Main duties of the job

All Consultants, clinicians and nurses are required to give a minimum 6week notice period of any clinic alterations. Ensure that any requestsoutside this period are highlighted to the Elective Access Team Leader.o Keep an accurate record of all Consultants, clinicians and nurses leaverequests and detailed accounts of reasons for clinic cancellations.o Ensure that any clinic changes are completed and approved via clinicmaintenance pro formas for any changes to clinic templates on theEPR system.o This role requires a high level of concentration to be maintained,precise, analytical, accurate detailed work and regular emotional effortwhen initiating and responding to patients on the telephone and viaNetCall.

About us

Our aim is to make Oxford University Hospitals a place where:

people are proud and excited to work
teams and individuals are trusted with responsibility and are accountable for what they do
the development and care of our people is recognised as being as important as the care of our patients

The People Strategy describessix key themesfor action which we will focus on during the next three years to support and care for our staff, and to strengthen our capabilities as an organisation:

Strategic workforce planning- enabling us to stay ahead, and to make best use of our people and their skills
Compassionate, inclusive and effective leaders and managers at all levels- developing highly visible, capable, positive, confident and enthusiastic leaders who exemplify our values
Great place to work with good morale- making our staff feel proud to work here and feel valued, supported and recognised
Delivering great performance- refreshing our performance management structure so it sets clear, fair expectations
Building skills and capabilities - providing personal and professional development for all staff and creating a more diverse workforce

Our commitment is to continue to listen and evolve our People Strategy in response to our changing context and the pressures we experience.

Date posted

22 October 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

321-NOTSS-7405771-B4-A

Job locations

Neuroscience

West Wing

Oxford

OX3 9DU

Job description

Job responsibilities

Ensure accurate and comprehensive patient records and clinical detailsincluding outpatient referrals are added onto EPR in a timely manner,according to agreed standards, (the Trusts Elective Access Policy andData Quality). Book appointments on EPR as per Trust procedures in line with theTrusts Elective Access Policy and ensure all referrals are clinicallytriaged within 48 hours. Ensure that patients on ERS (Electronic Referral System) are givenappointment dates in accordance with clinical priority and length ofwait, and that patients on the ASI list are managed accordingly. Ensure that the appropriate action is taken following both patient andhospital cancellations, such that the utilisation of elective capacity ismaximised. Ensure that the patients 18 week RTT pathway is correct on EPRbefore undertaking any changes. Proactively monitor all outpatient clinics and highlight any capacityissues or potential Cancer or 18 week breaches, where possibleprevent these with the support of the Elective Access Team Leader Be responsible for manging designated patient tracking lists (PTL) andattend weekly PTL meetings with the management teams. To ensure all clinician annual leave and changes in outpatient sessionsare accurately recorded on the electronic patient record (EPR) and thatthe affected outpatient sessions are proactively maintained such thatmaximum waiting times are met and capacity is fully utilised. As suchthe post holder will liaise closely with clinicians, managers, nursing andadministrative staff. Take a lead to resolve clinic cancellation issues by communicating withcolleagues and arranging cover or alternative clinics where required. The post holder is expected to develop an understanding of the TrustElective Access Policy and related procedures, and to make a positivecontribution to the ongoing development of elective administrationprocesses.

Job description

Job responsibilities

Person Specification

Add "2" for Interview "0" for rejected

Essential

Add "2" for Interview "0" for rejected

Person Specification

Add "2" for Interview "0" for rejected

Essential

Add "2" for Interview "0" for rejected

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Oxford University Hospitals NHS Foundation Trust

Address

Neuroscience

West Wing

Oxford

OX3 9DU

Employer's website

https://www.ouh.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Oxford University Hospitals NHS Foundation Trust

Address

Neuroscience

West Wing

Oxford

OX3 9DU

Employer's website

https://www.ouh.nhs.uk/ (Opens in a new tab)