Job summary
Are you passionate about making a positive impact in the healthcare industry? Do you thrive in a dynamic and compassionate environment? If so, we have exciting opportunities for you!
Our clinical support patient facing administration workforce is vital to our organisation, without them our front-line Doctors, Nurses and Allied Health Professional cannot deliver the excellent care to our patients we strive for. As a support to our clinical workforce within the Divisions you will play a crucial role in ensuring the smooth and efficient operation of our hospital wards.
Your efforts will directly contribute to the well-being and comfort of our patients, making you an integral part of their healthcare journey.
Main duties of the job
We have adopted a centralised hiring process for administration roles in bands 2-3 and 4-5. This means you apply once and are considered for multiple positions within our organisation, saving time for both candidates and managers while accessing a broader talent pool.
This week are currently recruiting for the following Band 3 roles across the organisation:
- Assistant Patient Pathway Administrator (Gastro) - 37.5 hours per week, Permanent. Location - John Radcliffe Hosptial
When applying please:
- Include as much detail as possible in the application inc. qualifications, roles and responsibilities
- Include a supporting statement and showcase your skills and experience
- Specify if you have a strong desire to work in a certain department or role type
- Let us know if you want full time or part time work
Shortlisting will be carried out on: W/C 18 August 2025
The interview date for successful candidates will be: W/C 25th August 2025
If you are ready to make a meaningful difference in the lives of our patients and be part of a dynamic healthcare team, we would love to hear from you! Apply now to support our clinical areas and embark on a rewarding journey in the Trust.
About us
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.
We call this Delivering Compassionate Excellence, and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.
These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.
In 2023NHS England launched its first sexual safety charter, and our Trust proudly signed it. We pledge zero tolerance for inappropriate sexual behaviour and commit to the ten core principles
Oxford University Hospitals promotes a safe, respectful hiring environment.
If you want to make a difference with us, come and join our team. Together, we will uphold the highest standards of care and professionalism.
Job description
Job responsibilities
1.Review and despatch of clinical, administrative and general correspondence by digital transcription.
2.Ensuring that clinic letters are sent out promptly to General Practitioners.
3.Provide administrative support to Consultants, clinical staff and all patients under their care, including diary administration, correspondence support and other administrative duties as required.
4.Ensuring investigations have been requested and tracking results with hospital notes to ensure appropriate action is carried out in a timely manner.
5.Proactively manage patient pathways on Electronic Patient Record (EPR) to ensure patient is on correct pathway and discharged when appropriate.
6.Use of Clinical Intranet for obtaining results as appropriate.
7.Use of EPR to search and amend patient records. Use of EPR to check appointments booked for patients as requested.
8.To ensure the units GP advice line is being actioned and to ensure charges are correctly processed.
9.Efficient and sometimes urgent despatch/delivery of hospital notes as requested.
10.Liaising with Medical Records to return and retrieve hospital notes as required.
Job description
Job responsibilities
1.Review and despatch of clinical, administrative and general correspondence by digital transcription.
2.Ensuring that clinic letters are sent out promptly to General Practitioners.
3.Provide administrative support to Consultants, clinical staff and all patients under their care, including diary administration, correspondence support and other administrative duties as required.
4.Ensuring investigations have been requested and tracking results with hospital notes to ensure appropriate action is carried out in a timely manner.
5.Proactively manage patient pathways on Electronic Patient Record (EPR) to ensure patient is on correct pathway and discharged when appropriate.
6.Use of Clinical Intranet for obtaining results as appropriate.
7.Use of EPR to search and amend patient records. Use of EPR to check appointments booked for patients as requested.
8.To ensure the units GP advice line is being actioned and to ensure charges are correctly processed.
9.Efficient and sometimes urgent despatch/delivery of hospital notes as requested.
10.Liaising with Medical Records to return and retrieve hospital notes as required.
Person Specification
Education
Essential
- GCSE English and Math (Or Equivalent) at Grade C or above
Desirable
- Educated to degree level/NVQ level 3 or above
Person Specifications
Essential
- Great communication skills
- High standard of written and spoken English
Desirable
- Evidence of positive approach to working in complex environments
Work Experience
Essential
- Administration Experience
- Previous experience of working in an office
Desirable
- NHS Experience
- Understanding of medical terminology
Person Specification
Education
Essential
- GCSE English and Math (Or Equivalent) at Grade C or above
Desirable
- Educated to degree level/NVQ level 3 or above
Person Specifications
Essential
- Great communication skills
- High standard of written and spoken English
Desirable
- Evidence of positive approach to working in complex environments
Work Experience
Essential
- Administration Experience
- Previous experience of working in an office
Desirable
- NHS Experience
- Understanding of medical terminology
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
