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Oxford University Hospitals NHS Foundation Trust

Assistant Patient Pathway Administrator - Centralised Recruitment

The closing date is 18 August 2025

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Job summary

Are you passionate about making a positive impact in the healthcare industry? Do you thrive in a dynamic and compassionate environment? If so, we have exciting opportunities for you!

Our clinical support patient facing administration workforce is vital to our organisation, without them our front-line Doctors, Nurses and Allied Health Professional cannot deliver the excellent care to our patients we strive for. As a support to our clinical workforce within the Divisions you will play a crucial role in ensuring the smooth and efficient operation of our hospital wards.

Your efforts will directly contribute to the well-being and comfort of our patients, making you an integral part of their healthcare journey.

Main duties of the job

Centralised Recruitment:

We have adopted a centralised hiring process for administration roles in bands 2-3 and 4-5. This means you apply once and are considered for multiple positions within our organisation, saving time for both candidates and managers while accessing a broader talent pool.

This week are currently recruiting for the following Band 3 roles across the organisation:

  • Assistant Patient Pathway Administrator (Clinical Genetics) - 30 hours per week, Permanent. Location - Nuffield Orthopaedic Centre

When applying please:

  • Include as much detail as possible in the application inc. qualifications, roles and responsibilities
  • Include a supporting statement and showcase your skills and experience
  • Specify if you have a strong desire to work in a certain department or role type
  • Let us know if you want full time or part time work

Shortlisting will be carried out on: W/C 18 August 2025

The interview date for successful candidates will be: W/C 25th August 2025

If you are ready to make a meaningful difference in the lives of our patients and be part of a dynamic healthcare team, we would love to hear from you! Apply now to support our clinical areas and embark on a rewarding journey in the Trust.

About us

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.

We call this Delivering Compassionate Excellence, and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.

These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.

In 2023NHS England launched its first sexual safety charter, and our Trust proudly signed it. We pledge zero tolerance for inappropriate sexual behaviour and commit to the ten core principles

Oxford University Hospitals promotes a safe, respectful hiring environment.

If you want to make a difference with us, come and join our team. Together, we will uphold the highest standards of care and professionalism.

Details

Date posted

05 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

321-MRC-7119800-B3

Job locations

Block 8, Nuffield Orthopaedic Centre

Windmill Road

Headington, Oxford

OX3 7HE


Job description

Job responsibilities

We have an exciting opportunity to join our team. An essential administrative role within the Clinical Genetics department. The roles will support Patient Pathway Administrators with all elements of the patient pathway from ERS referrals, to clinic booking and processing correspondence and liaising with patients and other healthcare workers.

We are looking for a friendly individual with good communication and methodical skills who is willing to work as part of a team. Are you ready for a challenge - then we would love to hear from you.

Job description

Job responsibilities

We have an exciting opportunity to join our team. An essential administrative role within the Clinical Genetics department. The roles will support Patient Pathway Administrators with all elements of the patient pathway from ERS referrals, to clinic booking and processing correspondence and liaising with patients and other healthcare workers.

We are looking for a friendly individual with good communication and methodical skills who is willing to work as part of a team. Are you ready for a challenge - then we would love to hear from you.

Person Specification

Education & Qualifications

Essential

  • Good standard of education (5 GCSEs inc Maths & English)

Desirable

  • IT competency
  • Medical terminology
  • EPR trained

Experience & Skills

Essential

  • Admin Experience
  • Experience working with general public

Desirable

  • NHS Experience
  • Evidence of team working

Specific Aptitude & Abilities

Essential

  • Strong IT skills
  • organised, prioritise workload
  • Evidence of working to tight deadlines
  • Team work

Desirable

  • Familiarity with NHS performance targets

Interpersonal & Communication Skills

Essential

  • Communication skills, dealing with sensitive info
  • Attention to detail, adaptability
  • Diplomacy skills, high pressure environment

Desirable

  • Evidence of interacting with a wide range of people
Person Specification

Education & Qualifications

Essential

  • Good standard of education (5 GCSEs inc Maths & English)

Desirable

  • IT competency
  • Medical terminology
  • EPR trained

Experience & Skills

Essential

  • Admin Experience
  • Experience working with general public

Desirable

  • NHS Experience
  • Evidence of team working

Specific Aptitude & Abilities

Essential

  • Strong IT skills
  • organised, prioritise workload
  • Evidence of working to tight deadlines
  • Team work

Desirable

  • Familiarity with NHS performance targets

Interpersonal & Communication Skills

Essential

  • Communication skills, dealing with sensitive info
  • Attention to detail, adaptability
  • Diplomacy skills, high pressure environment

Desirable

  • Evidence of interacting with a wide range of people

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Oxford University Hospitals NHS Foundation Trust

Address

Block 8, Nuffield Orthopaedic Centre

Windmill Road

Headington, Oxford

OX3 7HE


Employer's website

https://www.ouh.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Oxford University Hospitals NHS Foundation Trust

Address

Block 8, Nuffield Orthopaedic Centre

Windmill Road

Headington, Oxford

OX3 7HE


Employer's website

https://www.ouh.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Admin Manager

Israel Moran

israel.moran@ouh.nhs.uk

01865226024

Details

Date posted

05 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

321-MRC-7119800-B3

Job locations

Block 8, Nuffield Orthopaedic Centre

Windmill Road

Headington, Oxford

OX3 7HE


Supporting documents

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