Oxford University Hospitals NHS Foundation Trust

Registration Authority Agent

The closing date is 01 July 2025

Job summary

We are #OneTeamOneOUH

Are you passionate about making a difference in the NHS?Do you excel in administrative tasks and thrive in dynamic environments?If so, we have exciting opportunities for you!

Within our Trust, we are committed to providing exceptional healthcare services to our community. As a cornerstone of the UK's healthcare system, we strive for excellence in every aspect of our operations. Join us in our mission to support and enhance our healthcare services.

Our administration workforce is vital to our organisation, without them our front-line Doctors, Nurses and Allied Health Professional cannot deliver the excellent care to our patients we strive for. As an Administrator within the Trust, you will play a crucial role in ensuring the smooth and efficient operation of our Corporate operations across the hospital.

Your efforts will directly contribute to the well-being and comfort of our patients, making you an integral part of their healthcare journey.

Main duties of the job

Centralised Recruitment:

We have adopted a centralised hiring process for administration roles in bands 2-3 and 4-5. This means you apply once and are considered for multiple positions within our organisation, saving time for both candidates and managers while accessing a broader talent pool.

This week are currently recruiting for the following Bands 4 and 5 role across the organisation:

  • Registration Authority Agent -37.5 hours per week, John Radcliffe Hospital

When applying please:

  • Include as much detail as possible in the application inc. qualifications, roles and responsibilities
  • Include a supporting statement and showcase your skills and experience

Please note, this vacancy may close early if there are sufficient applications.

If you are ready to take on this rewarding role and be part of a dedicated team, we would love to hear from you.

Join us at the NHS, where your administrative skills can make a real impact on healthcare delivery. Apply today and help us shape the future of healthcare!

About us

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. For more information on OUH please view OUH At a Glance by OUHospitals - Issuu

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.

We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.

Details

Date posted

20 June 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

321-CENT-7254002-B4-HID

Job locations

John Radcliffe

Headley Way, Headington

Oxford

OX3 9DU


Job description

Job responsibilities

The successful applicant will be responsible for ensuring new and existing staff are correctly registered onto the Care Identity Management (CIM) and are issued with a NHS CIM Smartcard in a timely manner.

They will also be responsible for providing support and advice to managers on the Registration Authority (RA) process, ensuring robust identity checks are carried out for employees requiring access to NHS Care Identity Management (NHS CIM) applications and others.

Duties:

  • To register staff and print and issue smartcards in accordance with Trust policies and procedures
  • To be familiar with and adhere to Registration Authorities Operational Process and Guidance and Registration Authorities: Governance Arrangements for NHS Organisations.
  • To ensure identity for all users is checked to the required standard.
  • To ensure all personal details are kept up to date in all systems relating to Registration Authority.
  • To allocate the appropriate access to each user.
  • To work with the HR team to ensure Smartcards are updated when staff roles change or when Smartcard access is to be removed.
  • To work within the remit of the Data Protection Act in maintaining the confidentiality, integrity and availability of personal identifiable information
  • To manage all other accounts required for End Users within the Trust
  • To manage starters and leavers process

Job description

Job responsibilities

The successful applicant will be responsible for ensuring new and existing staff are correctly registered onto the Care Identity Management (CIM) and are issued with a NHS CIM Smartcard in a timely manner.

They will also be responsible for providing support and advice to managers on the Registration Authority (RA) process, ensuring robust identity checks are carried out for employees requiring access to NHS Care Identity Management (NHS CIM) applications and others.

Duties:

  • To register staff and print and issue smartcards in accordance with Trust policies and procedures
  • To be familiar with and adhere to Registration Authorities Operational Process and Guidance and Registration Authorities: Governance Arrangements for NHS Organisations.
  • To ensure identity for all users is checked to the required standard.
  • To ensure all personal details are kept up to date in all systems relating to Registration Authority.
  • To allocate the appropriate access to each user.
  • To work with the HR team to ensure Smartcards are updated when staff roles change or when Smartcard access is to be removed.
  • To work within the remit of the Data Protection Act in maintaining the confidentiality, integrity and availability of personal identifiable information
  • To manage all other accounts required for End Users within the Trust
  • To manage starters and leavers process

Person Specification

Education Background

Essential

  • Educated to "A" Level standard or equivalent

Desirable

  • A computer- science qualification

Personal Attributes

Essential

  • Willingness and ability to work flexible hours to facilitate registrations when necessary

Desirable

  • Willingness and ability to travel throughout the geographical area

Knowledge & Experience

Essential

  • Demonstrable experience of working with a variety of users at all levels within an organisation
  • Demonstrable experience of engaging with a variety of professionals across multiple organisation and varying environments
  • Demonstrable experience of Microsoft Office skills (including Microsoft project)
  • Knowledge of and experience in Support/IT role
  • Knowledge of NHS Trusts and their structures and management
  • Knowledge of Data Protection Act requirements

Skills & Abilities

Essential

  • Proven organisational, planning and communication skills
  • Perform accurate and auditable data entry
  • Ability to problem solve at point of contact with End- Users
  • Knowledge of ESR / RA systems
Person Specification

Education Background

Essential

  • Educated to "A" Level standard or equivalent

Desirable

  • A computer- science qualification

Personal Attributes

Essential

  • Willingness and ability to work flexible hours to facilitate registrations when necessary

Desirable

  • Willingness and ability to travel throughout the geographical area

Knowledge & Experience

Essential

  • Demonstrable experience of working with a variety of users at all levels within an organisation
  • Demonstrable experience of engaging with a variety of professionals across multiple organisation and varying environments
  • Demonstrable experience of Microsoft Office skills (including Microsoft project)
  • Knowledge of and experience in Support/IT role
  • Knowledge of NHS Trusts and their structures and management
  • Knowledge of Data Protection Act requirements

Skills & Abilities

Essential

  • Proven organisational, planning and communication skills
  • Perform accurate and auditable data entry
  • Ability to problem solve at point of contact with End- Users
  • Knowledge of ESR / RA systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Oxford University Hospitals NHS Foundation Trust

Address

John Radcliffe

Headley Way, Headington

Oxford

OX3 9DU


Employer's website

https://www.ouh.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Oxford University Hospitals NHS Foundation Trust

Address

John Radcliffe

Headley Way, Headington

Oxford

OX3 9DU


Employer's website

https://www.ouh.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Registration Authority Operational Manager

Helen Juggins

Helen.Juggins@ouh.nhs.uk

Details

Date posted

20 June 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

321-CENT-7254002-B4-HID

Job locations

John Radcliffe

Headley Way, Headington

Oxford

OX3 9DU


Supporting documents

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