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Oxford University Hospitals NHS Foundation Trust

Patient Pathway Administrator - Centralised Recruitment

The closing date is 29 June 2025

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Job summary

We are #OneTeamOneOUH

Are you passionate about making a positive impact in the healthcare industry? Do you thrive in a dynamic and compassionate environment? If so, we have exciting opportunities for you!

Our clinical support patient facing administration workforce is vital to our organisation, without them our front-line Doctors, Nurses and Allied Health Professional cannot deliver the excellent care to our patients we strive for. As a support to our clinical workforce within the Divisions you will play a crucial role in ensuring the smooth and efficient operation of our hospital wards.

Your efforts will directly contribute to the well-being and comfort of our patients, making you an integral part of their healthcare journey.

Main duties of the job

Centralised Recruitment:

We have adopted a centralised hiring process for administration roles in bands 2-3 and 4-5. This means you apply once and are considered for multiple positions within our organisation, saving time for both candidates and managers while accessing a broader talent pool.

This week are currently recruiting for the following Band 4 roles across the organisation:

  • Patient Pathway Administrator - 37.5 hours per week, Permanent, Churchill Hospital

When applying please:

  • Include as much detail as possible in the application inc. qualifications, roles and responsibilities
  • Include a supporting statement and showcase your skills and experience
  • Specify if you have a strong desire to work in a certain department or role type
  • Let us know if you want full time or part time work

Shortlisting will be carried out on: W/C 30 June 2025

The interview date for successful candidates will be: 08 July 2025

Please note, this vacancy may close early if there are sufficient applications.

About us

Oxford University Hospitals NHS Foundation Trustis one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.

The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.We call thisDelivering Compassionate Excellenceand its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via theOUH YouTube channel.

Details

Date posted

16 June 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum/pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

321-MRC-7226787-B4

Job locations

Churchill Hospital

Old Road

Oxford

OX3 7LE


Job description

Job responsibilities

We are seeking an organised, self-motivated and approachable individual, who enjoys working in a challenging and busy environment, to join our friendly team in Respiratory as patient pathway administrator for a busy Outpatient department.

The successful candidate will play a vital role in supporting the administration function of the service, supporting clinicians to deliver high quality patient care.

You will be responsible for managing all elements of the patient pathway in line with the Trusts Elective Access Policy. You will become familiar with different outpatient pathways and referral to treatment (RTT) status codes. You will work within the wider administrative team to proactively contribute to the ongoing development and improvement of the service.

We are looking for somebody with good interpersonal skills in oral and written communication, who is able to communicate in a professional manner across a range of services and professionals. Applicants should have a flexible approach to work, be able to work as part of the wider administrative team. You will be required to work independently and need to use your own initiative and should be confident using a computer.

You will develop interchangeable skills in a busy and friendly department with lots of exciting career development opportunities.

Job description

Job responsibilities

We are seeking an organised, self-motivated and approachable individual, who enjoys working in a challenging and busy environment, to join our friendly team in Respiratory as patient pathway administrator for a busy Outpatient department.

The successful candidate will play a vital role in supporting the administration function of the service, supporting clinicians to deliver high quality patient care.

You will be responsible for managing all elements of the patient pathway in line with the Trusts Elective Access Policy. You will become familiar with different outpatient pathways and referral to treatment (RTT) status codes. You will work within the wider administrative team to proactively contribute to the ongoing development and improvement of the service.

We are looking for somebody with good interpersonal skills in oral and written communication, who is able to communicate in a professional manner across a range of services and professionals. Applicants should have a flexible approach to work, be able to work as part of the wider administrative team. You will be required to work independently and need to use your own initiative and should be confident using a computer.

You will develop interchangeable skills in a busy and friendly department with lots of exciting career development opportunities.

Person Specification

Experience

Essential

  • MS office and applications (including Word, Excel and Outlook)
  • Previous experience within the NHS/public sector

Desirable

  • Knowledge of Cystic Fibrosis and Bronchiectasis service

Qualifications

Essential

  • GCSE or equivalent in English and Maths, grades A-C

Interpersonal / Communication Skills

Essential

  • Makes a positive contribution to effective multi-disciplinary team working
  • Excellent customer care and communication
  • Ability to adapt communication style as required
Person Specification

Experience

Essential

  • MS office and applications (including Word, Excel and Outlook)
  • Previous experience within the NHS/public sector

Desirable

  • Knowledge of Cystic Fibrosis and Bronchiectasis service

Qualifications

Essential

  • GCSE or equivalent in English and Maths, grades A-C

Interpersonal / Communication Skills

Essential

  • Makes a positive contribution to effective multi-disciplinary team working
  • Excellent customer care and communication
  • Ability to adapt communication style as required

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Oxford University Hospitals NHS Foundation Trust

Address

Churchill Hospital

Old Road

Oxford

OX3 7LE


Employer's website

https://www.ouh.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Oxford University Hospitals NHS Foundation Trust

Address

Churchill Hospital

Old Road

Oxford

OX3 7LE


Employer's website

https://www.ouh.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Respiratory Medicine Administration Manager

Tenisha Joseph

Tenisha.Joseph@ouh.nhs.uk

01865226740

Details

Date posted

16 June 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum/pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

321-MRC-7226787-B4

Job locations

Churchill Hospital

Old Road

Oxford

OX3 7LE


Supporting documents

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