Oxford University Hospitals NHS Foundation Trust

Outpatient Sister / Charge Nurse

The closing date is 30 May 2025

Job summary

The Blenheim Head & Neck Outpatient Department at the Churchill Hospital runs clinics for a variety of specialties.

To manage, communicate with, and lead a team of nursing staff, consisting of Registered nurses, nursing assistants, AHPs and technicians to deliver high standards of care within Outpatients.

To manage, communicate with and lead the nursing team and the day to day management of it

To manage service needs within the department relating to Government and Trust initiatives, ensuring targets are defined, met and continued.

To proactively manage Outpatients Department, ensuring staff, service needs, trust and unit targets are met.

To manage a defined budget.

Main duties of the job

To be responsible for outpatient staff, adhering to related Trust policies

Ensure the patient's journey is as smooth as possible, looking and responding to the complex needs of individual patients and multiple services within the department. Resolving any patient complaints, maintaining confidentiality at all times, ensuring sensitive information is managed and cascaded appropriately, by working closely with, communicating and liaising with: Clinical Lead for the service, the consultants, doctors, AHP's, GP's, other managers/departments, community/primary care staff, Directorate service managers, and each of all specialty teams.

About us

Oxford University Hospitals NHS Foundation Trustis one of the largest NHS teaching trusts in the country and a leading internationalAcademic Health Science Centre. It provides an extensive range of general and specialist clinical services and is a base for medical education, training and research.

There are plentiful opportunities for professional and academic education and training. There are many relevant academic and educational meetings in the general hospitals and university which the post-holder will be welcome to attend.

The post-holder will have the opportunity to collaborate with academic colleagues on relevant clinical research projects.

The post-holder's contribution to and time allocation for teaching, training and research will be included in regular job plan reviews. The teaching and support of medical and nursing staff in the provision of psychiatric assessment and care is a major part of the role.

The Trust is committed to be an active partner in healthcare innovation, research and workforce education, with the aim of forming an effective bridge between research in basic science and in healthcare service provision, and the delivery of evidence-based, best practice care, turning today's discoveries into tomorrow's care.

This vision is underpinned by the Trust's founding partnership with the University of Oxford.

Details

Date posted

16 May 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£46,148 to £52,809 a year Per Annum / Pro Rata

Contract

Permanent

Working pattern

Full-time

Reference number

321-NOTSS-7126762-B7

Job locations

Churchill Hospital

Old Road, Headington

Oxford

OX3 7HE


Job description

Job responsibilities

Clinical:

Wide awareness of all clinical input in department developing skills/teams for each area. With the aim to achieve a safe and secure pathway for patients attending Outpatients. Ensure staff are trained appropriately to use equipment required to manoeuvre /safely transfer patients.

  1. Demonstrate expert clinical knowledge, providing clinical leadership.
  2. Be responsible for and main resource for Patient link line (by phone and personally).
  3. Accept accountability and responsibility for professional conduct.
  4. Work clinically support the pre operative assessment service

Job description

Job responsibilities

Clinical:

Wide awareness of all clinical input in department developing skills/teams for each area. With the aim to achieve a safe and secure pathway for patients attending Outpatients. Ensure staff are trained appropriately to use equipment required to manoeuvre /safely transfer patients.

  1. Demonstrate expert clinical knowledge, providing clinical leadership.
  2. Be responsible for and main resource for Patient link line (by phone and personally).
  3. Accept accountability and responsibility for professional conduct.
  4. Work clinically support the pre operative assessment service

Person Specification

Essential

Essential

  • RN Level 1 with relevant diploma or degree
  • Teaching qualification 998 or equivalent
  • Experience of leading a team
  • Evidence of substantial CPD in management and other clinically related subjects

Desirable

  • Previous outpatient experience
  • An awareness of general management ie finance, HR and business development

Clinical Experience

Essential

  • Registered Nurse
  • Degree nursing qualification
  • Experience in Head & Neck Nursing
  • Proven Leadership experience

Desirable

  • Leadership experience / qualification
  • Oncology Nursing Experience
  • Pre operative assessment experience
Person Specification

Essential

Essential

  • RN Level 1 with relevant diploma or degree
  • Teaching qualification 998 or equivalent
  • Experience of leading a team
  • Evidence of substantial CPD in management and other clinically related subjects

Desirable

  • Previous outpatient experience
  • An awareness of general management ie finance, HR and business development

Clinical Experience

Essential

  • Registered Nurse
  • Degree nursing qualification
  • Experience in Head & Neck Nursing
  • Proven Leadership experience

Desirable

  • Leadership experience / qualification
  • Oncology Nursing Experience
  • Pre operative assessment experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Oxford University Hospitals NHS Foundation Trust

Address

Churchill Hospital

Old Road, Headington

Oxford

OX3 7HE


Employer's website

https://www.ouh.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Oxford University Hospitals NHS Foundation Trust

Address

Churchill Hospital

Old Road, Headington

Oxford

OX3 7HE


Employer's website

https://www.ouh.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Matron

Bernadette Mitchell

bernadette.mitchell@ouh.nhs.uk

01865231201

Details

Date posted

16 May 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£46,148 to £52,809 a year Per Annum / Pro Rata

Contract

Permanent

Working pattern

Full-time

Reference number

321-NOTSS-7126762-B7

Job locations

Churchill Hospital

Old Road, Headington

Oxford

OX3 7HE


Supporting documents

Privacy notice

Oxford University Hospitals NHS Foundation Trust's privacy notice (opens in a new tab)