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Senior Healthcare Support Worker

Oxford University Hospitals NHS Foundation Trust

The closing date is 16 May 2025

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Job summary

Band 3 Senior Healthcare Support Worker

Brodey Centre, Horton General Hospital, Banbury

Are you an experienced Healthcare Support Worker looking for opportunities to progress?

Are you keen to learn more about Oncology/Haematology and develop your skills?

Do you want to work in a rewarding setting?

If the answer is yes then read on!

Main duties of the job

We're looking for anexperiencedHealthcare Support Worker with excellent interpersonal and communication skills who is keen to learn and take on new clinical skills to work alongside our nursing teams. We are looking for an enthusiastic, committed and professional approach to the delivery of care, ensuring the best patient and family experience. Candidates should be excellent team players with the ability to use their own initiative and judgement to resolve issues. They should also have a tactful, sensitive manner, work well under pressure, with a flexible approach and a willingness to suggest ideas for improvements. Previous Healthcare Support Workers experience and successful completion of the Care Certificate (or equivalent healthcare qualification) is essential, along with an ability to demonstrate compassion and a commitment to learning new skills.

The successful candidate can look forward to working in a professional supportive environment with a team that is passionate about delivering excellent care to patients and support for their families.

Please note, this is a part time role and will require working on Fridays and Saturdays to cover the unit.

For further details please contact:

Ward Manager: Lisa Aston (lisa.aston@ouh.nhs.uk)

About us

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.

We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.

These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.

Date posted

02 May 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

321-SW1-7157367-B3

Job locations

Horton Hospital, Brodey Centre

Oxford Road

Banbury

OX15 4AB

Job description

Job responsibilities

Summary:

Undertake a range of delegated and specific clinical skills for patients that demonstrate an enhanced level of competency /technical expertise documented in the plan of care (see specific clinical skills).
Prepare patients, families/carers and the environment for clinical activities supporting and reassuring patients and their families/carers and preparing specific equipment as necessary.
Monitor closely patients having undergone a clinical activity ensuring their safety, comfort and well being.
To assist all patients of all genders with their personal care needs, empowering patients, and/or families/carers and actively encouraging participation. This may involve maintaining hygiene needs for individuals such as helping patients to wash and dress themselves and assisting with toileting needs, maintaining privacy and dignity at all times.
To asses and monitor the patients skin integrity and to report and document immediately any changes or concerns in their condition.
To demonstrate clinical competence in order to undertake minor dressings and treatment and as specified in the plan of care and in consultation with the registered practitioner.
Communicate effectively with patients, families/carers, recognising there may be a need to utilise alternative methods of communication. Where there are barriers to understanding, as required arrange access to information, support and other services to aid effective communication.
To prepare healthcare records for patient appointments/procedures to enhance the smooth running of the ward/clinic/department.

Job description

Job responsibilities

Summary:

Undertake a range of delegated and specific clinical skills for patients that demonstrate an enhanced level of competency /technical expertise documented in the plan of care (see specific clinical skills).
Prepare patients, families/carers and the environment for clinical activities supporting and reassuring patients and their families/carers and preparing specific equipment as necessary.
Monitor closely patients having undergone a clinical activity ensuring their safety, comfort and well being.
To assist all patients of all genders with their personal care needs, empowering patients, and/or families/carers and actively encouraging participation. This may involve maintaining hygiene needs for individuals such as helping patients to wash and dress themselves and assisting with toileting needs, maintaining privacy and dignity at all times.
To asses and monitor the patients skin integrity and to report and document immediately any changes or concerns in their condition.
To demonstrate clinical competence in order to undertake minor dressings and treatment and as specified in the plan of care and in consultation with the registered practitioner.
Communicate effectively with patients, families/carers, recognising there may be a need to utilise alternative methods of communication. Where there are barriers to understanding, as required arrange access to information, support and other services to aid effective communication.
To prepare healthcare records for patient appointments/procedures to enhance the smooth running of the ward/clinic/department.

Person Specification

Qualifications

Essential

Evidence of the Care Certificate

Experience

Essential

Significant experience of the NHS and/or healthcare
Experience in specialist area

Values

Essential

Evidence of commitment to the Oxford University Hospitals' vision and values.

Person Specification

Qualifications

Essential

Evidence of the Care Certificate

Experience

Essential

Significant experience of the NHS and/or healthcare
Experience in specialist area

Values

Essential

Evidence of commitment to the Oxford University Hospitals' vision and values.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.