Job summary
Are you looking for a rewarding role where you can make a real difference? We are looking for an enthusiastic and motivated team leader to join our talented team who will strive to ensure that the patients' experience is what we would expect for our own family and friends.
We are looking for a professional and highly motivated individual who has the key skills to develop and lead staff based within our Oncology and Haematology Admin Teams. Working in line with the Trust values, you will be responsible for ensuring that all administrative tasks supporting the delivery of care are undertaken to the highest standards and within agreed local and national targets. Monitoring service needs and planning workforce requirements are also key features of this post.
The successful applicant will be a strong team player, possess excellent communication and organisational skills and have the ability to motivate others. Whilst full training will be given, this important role would be particularly suitable for candidates with NHS experience who feel ready for a leadership role as the next step in their NHS career.
For more information about the role, or to arrange an informal chat, please contact:
Eleanor Burke, Haematology Service Manager: eleanor.burke@ouh.nhs.ukNatalia Borzyszkowska, Oncology Service Manager: natalia.borzyszkowska@ouh.nhs.uk
Main duties of the job
Patient administration underpins the patient journey and supports clinical teams in delivering high quality patient care and can make a real difference to the patient experience. Effective and efficient patient administration supports management through ensuring a high standard of data quality and by making the best use of capacity and resources.
The post holder has responsibility for the provision of a professional, comprehensive and efficient administrative service, which is effectively delivered to all patients and members of the department. This will involve providing a full administration service to the consultant team and taking responsibility for managing the whole patient pathway in line with the Elective Access policy. In addition, the post holder will provide leadership to designated admin teams and have responsibility for budgets.
About us
Oxford University Hospitals NHS Foundation Trustis one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training, and research. Find out more herewww.ouh.nhs.uk
The Trust comprises of four hospitals - theJohn Radcliffe Hospital,Churchill HospitalandNuffield Orthopaedic Centrein Headington and theHorton General Hospitalin Banbury.
Job description
Job responsibilities
For full details of the role and person specification, please refer to the attached job description.
In summary:
- To provide support to the clinical leads including PA responsibilities and managing consultants leave with clinic capacity, assisting with covering on call rotas and any other duties to support the operational function of the service as required.
- To provide leadership and take responsibility for the daily line management and supervision of administrative staff, including the monitoring of performance, sickness and annual leave. This may involve carrying out HR investigations under supervision.
- To manage the workload of the administrative staff, ensuring all administrative tasks are completed to the desired standard and within agreed local and National targets.
- To monitor the management of patient pathways in conjunction with the Access and Performance Manager, supporting adherence to both local and National performance targets.
- To have responsibility for the management of devolved budgets and participate in delivering Cost Improvement programmes
Job description
Job responsibilities
For full details of the role and person specification, please refer to the attached job description.
In summary:
- To provide support to the clinical leads including PA responsibilities and managing consultants leave with clinic capacity, assisting with covering on call rotas and any other duties to support the operational function of the service as required.
- To provide leadership and take responsibility for the daily line management and supervision of administrative staff, including the monitoring of performance, sickness and annual leave. This may involve carrying out HR investigations under supervision.
- To manage the workload of the administrative staff, ensuring all administrative tasks are completed to the desired standard and within agreed local and National targets.
- To monitor the management of patient pathways in conjunction with the Access and Performance Manager, supporting adherence to both local and National performance targets.
- To have responsibility for the management of devolved budgets and participate in delivering Cost Improvement programmes
Person Specification
Education and Qualifications
Essential
- Advanced level of education (Educated to degree level / equivalent experience)
- EPR trained
Desirable
- Management experience/qualification
Experience
Essential
- Previous experience within the NHS/public sector
- Management of budgets
- Excellent communication skills both written and verbal
Person Specification
Education and Qualifications
Essential
- Advanced level of education (Educated to degree level / equivalent experience)
- EPR trained
Desirable
- Management experience/qualification
Experience
Essential
- Previous experience within the NHS/public sector
- Management of budgets
- Excellent communication skills both written and verbal
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
