Healthcare Support Worker

Job description

Job responsibilities

Having a confident, outgoing, kind personality with the energy and commitment to providing great quality care, you will interact well with patients and colleagues helping the service to run smoothly and our patients to have a positive experience of their time with us having been treated with respect, dignity and compassion.

In return we will offer you training and development in order that you can deliver skills such as taking bloods, cannulation, assessing patients vision and instilling eye drops. We have supported a number of our Band 3 Nursing Assistants in their training to become Band 4 Assistant Practitioners and plan to continue with this.

We recognise the valuable role of the Nursing Assistant and as such the Trust has its own Nursing Assistant Academy to promote your education and development. If you dont already have it, you will start with completing The Care Certificate which consists of 15 standards which provide you with fundamental knowledge, confidence and skills to enable you to provide compassionate care to our patients unsupervised. You will receive this award at a celebratory graduation ceremony. After this we will support your ongoing development with in-house training and opportunities to advance in the role and your nursing career.

To be considered for this post we just ask that you have some experience in a healthcare role, communicate well, have a positive, can-do attitude and can demonstrate a real passion for the work we do. If you have never thought about working in eyes before, you will be amazed how interesting the specialty is and dont worry; we will give you a comprehensive induction and you will soon be amazed at how fast your knowledge and skills grow - along with your passion to develop your career in the specialty.

Our working hours are from 8am to 6:30pm Monday to Sunday. We often run extra clinics at weekends so there is opportunity to work NHSP too. Driving your own car would be an advantage to this position as we do require cover in our community locations throughout the week. We look forward to receiving your application!

Person Specification

Qualifications

Essential

• NVQ 2/3 in care or equivalent experience

Desirable

• Maths and English GCSE

Technical/Clinical/Profession

Essential

• Has up-to-date knowledge of or insight into: Basic Nursing Basic Ophthalmic Skills
• Able to work within a team and make a positive contribution
• Understands the need to work within the boundaries of the role.
• Experience of working in an outpatients setting or insights in to how outpatients function

Planning and Organisation

Essential

• Able to organise self and others to achieve delegated tasks

Initiative /Change Orientation

Essential

• Able to use initiative within the boundaries of the role.
• Appreciates the need for changes in the organisation or job requirements and makes a positive contribution to change management.
• Adapts personal approach. Operates effectively within a variety of situations and with various individuals, groups and cultures.

Self Development / Willingness

Essential

• Willing to undertake self development activities to improve effectiveness
• Expresses a genuine desire to work in ophthalmology and/or outpatients

Negotiation Skills / Assertive

Essential

• Achieves agreed objections in such a way as to develop and enhance working relationships.
• Demonstrates a positive approach to problem solving.
• Is sensitive to the impact and implications of decisions and activities on other professionals and the organisation.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Oxford University Hospitals NHS Foundation Trust

Address

JR

Headley Way

Oxford

OX3 9DU

Employer's website

https://www.ouh.nhs.uk/ (Opens in a new tab)