Private Patient Finance Officer
This job is now closed
Job summary
Would you like to join our Private Patient Finance Team in Oxford University Hospitals Private Healthcare?
If you enjoy a challenge, able to multi-task and are a highly motivated and proactive individual, then this post could be for you.
You will be required to maximise income for the Trust and responsible for invoicing, cash collection and reconciliation and reporting processes. Depending on the priorities of the team the balance between these activities will flex.
Main duties of the job
Cash collection:
-Manage the Aged Debt spreadsheet which contains the data of the invoicing debt to private healthcare insurers and self paying private patients
-Liaise with patients, insurers and other stakeholders, both verbally and in writing, to investigate queries on unpaid invoices, resolve issues and secure payment using knowledge of active contracts and tariffs, effective communication, negotiation and influencing skills
-Assess the validity of payment shortfalls against the insurer tariffs and challenge invalid shortfalls to the insurers and patients in an effective and timely manner
-Assist with cash reconciliation ensuring the ledger is accurate and up to date
-Liaise with debt collection agencies as required
-Communicate statutory financial regulations and NHS rules in a simplified form to non-finance people
-Discuss complicated financial matters concerning invoices and payments
Invoicing:
-Produce complete and accurate invoices. In doing so, ensure that all necessary support is in place to ensure cash recovery is smooth including patient undertaking to pay forms, insurer authorisations, and accurate patient and treatment details
About us
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.
The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call thisDelivering Compassionate Excellenceand its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via theOUH YouTube channel.
Details
Date posted
09 November 2023
Pay scheme
Agenda for change
Band
Band 4
Salary
£25,147 to £27,596 a year Per Annum
Contract
Permanent
Working pattern
Full-time
Reference number
321-CORP-5739876-B4
Job locations
OUH Cowley
Unipart House, 1st Floor
Oxford
OX4 2PG
Employer details
Employer name
Oxford University Hospitals NHS Foundation Trust
Address
OUH Cowley
Unipart House, 1st Floor
Oxford
OX4 2PG
Employer's website
https://www.ouh.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
Privacy notice
Oxford University Hospitals NHS Foundation Trust's privacy notice (opens in a new tab)