Oxford University NHS Foundation Trust

Waiting list Administration Assistant

This job is now closed

Job summary

An opportunity for an exciting role to work as part of the Admissions team at the Nuffield Orthopaedic centre has arisen.

An exciting opportunity has arisen for anAdministration Assistant to work within the Admissions team based at the Nuffield Orthopaedic centre. Within the service we provide the organisation and cancellations of day case and inpatient surgery for all Orthopaedic services.

The individual will need to be enthusiastic and able to work flexibly to ensure support is provided to the admissions team. Applicants should have the ability to think calmly and logically under pressure and have a positive attitude to maintaining high standards of work at all times, and able to demonstrate excellent communication skills. You will be quick to learn, be able to work as part of a team but also possess the ability to work unsupervised, using your own initiative. Ideally with experience of working within a highly pressurised environment.

The required hours are 30 hours per week Monday - Friday.

We would like to hear from you if you feel that you could contribute to this well-established team. Please contact Kelly Cole, Assistant service manager on 01865 737634.

Main duties of the job

Work closely with all staff in the service to ensure compliance with 18 week referral to treatment (RTT) targets, escalating and intervening where necessary to expedite appointments and procedures to avoid breaches.
To call patients and confirm their surgeries.
To update the ward details on EPR.
To cancel patients when needed and give them their admission details.
Provide administrative support to the Clinicians and the admissions Pathway administrators.
Provide administrative support to Consultants, clinical staff and all patients under their care, including diary administration, correspondence support and other administrative duties as required.
To update EPR accordingly and
accurately.

About us

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. Find out more here www.ouh.nhs.uk

The Trust comprises of four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Date posted

09 August 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum, pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

321-NOTSS-5354799-B3-A

Job locations

Nuffield Orthopaedic centre

Windmill road

Oxford

OX3 7HE

Job description

Job responsibilities

Develop strong working relationships with Trust staff to support the work of the Admissions team.
To keep up to date with statutory and mandatory training as required by the role.
To take responsibility for own development and to work with line-manager highlighting development and training needs in formulating own professional development plan.
To call patients and confirm their surgeries.
To update the ward details on EPR.
To cancel patients when needed and give them their admission details.
To undertake any other general office duties appropriate to the post.
To maintain confidentiality about patient and staffing matters at all times.

Job description

Job responsibilities

Develop strong working relationships with Trust staff to support the work of the Admissions team.
To keep up to date with statutory and mandatory training as required by the role.
To take responsibility for own development and to work with line-manager highlighting development and training needs in formulating own professional development plan.
To call patients and confirm their surgeries.
To update the ward details on EPR.
To cancel patients when needed and give them their admission details.
To undertake any other general office duties appropriate to the post.
To maintain confidentiality about patient and staffing matters at all times.

Person Specification

Qualifications

Essential

Good standard of general education
GCSE English C
GCSE Maths C

Desirable

EPR Training

Experience

Essential

Administrative Experience

Desirable

Knowledge of NHS
working within a team

Technical Skills

Essential

Computer literate with experience of working with the Microsoft Office package

Desirable

Knowledge of EPR

Skills

Essential

Close attention to detail and accuracy
Ability to communicate effectively with staff at all levels
Ability to work independently and as part of a team

Desirable

Previous NHS experience

Skills

Essential

Conducts themselves in a professional manner at all times.

Person Specification

Qualifications

Essential

Good standard of general education
GCSE English C
GCSE Maths C

Desirable

EPR Training

Experience

Essential

Administrative Experience

Desirable

Knowledge of NHS
working within a team

Technical Skills

Essential

Computer literate with experience of working with the Microsoft Office package

Desirable

Knowledge of EPR

Skills

Essential

Close attention to detail and accuracy
Ability to communicate effectively with staff at all levels
Ability to work independently and as part of a team

Desirable

Previous NHS experience

Skills

Essential

Conducts themselves in a professional manner at all times.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Oxford University NHS Foundation Trust

Address

Nuffield Orthopaedic centre

Windmill road

Oxford

OX3 7HE

Employer's website

https://www.ouh.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Oxford University NHS Foundation Trust

Address

Nuffield Orthopaedic centre

Windmill road

Oxford

OX3 7HE

Employer's website

https://www.ouh.nhs.uk/ (Opens in a new tab)