Housekeeping Supervisor

Job responsibilities

Maintain high standards of cleanliness in line with agreed procedures which aim to reduce the risk of hospital acquired infections.

Implement and abide by the strict National Colour Coding System for cleaning within a healthcare environment.

To introduce changes to working frequencies and input hours in line with service needs and guidance.

Ensure staff complete tasks in line with agreed cleaning schedules and time frames.

To provide all staff with full training in all aspects of the role, ensuring training records are signed off and kept up to date.

To manage staff sickness, annual leave and absence in line with key Trust policies ensuring service needs take priority at all times.

To complete staff return to work interviews following any periods of sickness.

To manage staff performance in line with Trust Performance and Conduct Policies.

To provide weekly staff performance returns in relation to annual leave, sickness, overtime and vacancies.

To carry out National Cleaning Standards Audits of all areas. Identify any shortfalls and work with housekeeping staff to ensure each area meets the agreed cleaning targets.

Ensure an adequate level of hospital linen is ordered to accommodate daily requirements and ensure contingency stock levels are maintained.

Ensure clean linen requirements are collated daily (Mon-Fri) and sufficient quantities of linen is delivered to required areas.

Ensure sufficient quantities of cleaning mops are washed and available at all times.

Provide copies of all ward cleaning audits to the Ward Sisters, which will form part of their monthly ward performance reporting.

Spend time with staff in their areas of work to provide support and guidance ensuring open communication between clinical and operational teams.

To take responsibility for the safe storage of all cleaning products and materials, ensuring hazardous chemicals are locked safely within cleaning trolleys and resource cupboards.

To carry out risk assessments and develop safe systems of work for all housekeeping related tasks, ensuring all staff have access to these documents as part of individual training.

To provide and maintain all COSHH information relating to all cleaning products, ensuring all housekeeping staff have access to this information.

To ensure all staff are provided with, and wear appropriate uniform and PPE whilst on duty.

To ensure records for the management of housekeeping consumables are maintained and provided to the Housekeeping Manager on a monthly basis.

Ensure catering consumables, crockery and cutlery is available for each ward area.

To carry out staff appraisals on an annual basis ensuring set objectives related to performance targets and core Trust Values.

To ensure all staff complete the required statutory and mandatory training in line with their contract of employment.

Play a key role in the recruitment and interviewing of housekeeping and linen room staff.

When required, carryout cleaning tasks on very high risk and high risk areas if staffing resources are not available.

Work closely with nursing staff and Senior Ward Housekeepers in relation to cleaning duties on their wards.

Carryout any other reasonable duties requested by the Facilities Manager or other Estates & Facilities Manager

Qualifications

Essential

• Educated to a minimum of GCSE Level C
• NVQ Level 3 or equivalent experience in cleaning and support services

Desirable

• Basic Food Hygiene qualification
• Basic healthcare infection control training

Experience

Essential

• Previous experience of managing/supervising a large group of staff

Desirable

• Previous experience of working within an NHS public sector environment

Skills and Abilities

Essential

• Good level of computer skills - Outlook, Word and Excel
• Ability to read and understand written instructions

Attitudes & Attributes

Essential

• Reliable

Experience

Essential

• Relevant working knowledge of healthcare cleaning and infection control
• Able to demonstrate knowledge and understanding of NHS National Cleaning Standards

Skills and Abilities

Essential

• Able to identify potential hazards in the workplace and have the confidence to act upon these effectively
• Ability to communicate using good verbal and written English
• Ability to work under own initiative to achieve set targets

Attitudes & Attributes

Essential

• Integrity, fairness and loyalty
• Use change as an opportunity for improvement

Attitudes & Attributes

Essential

• Presentable, approachable, flexible
• Work independently, using own initiative
• Accepts feedback positively
• Resilient and calm under pressure
• Drive and determination to see things through
• Identify and resolve causes of conflict or resistance
• Logical
• Reflects systematically on their personal performance and modifies behaviour accordingly
• Flexible and adaptable in changing circumstances
• Demonstrates personal confidence
• Maintains focus on objectives
• Resourceful
• Build key relationships internally and externally
• Positive attitude and positive image

Experience

Essential

• Ability to motivate staff to achieve targets

Skills & Attributes

Essential

• Able to manage conflicting demands and prioritise workload

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).