University Hospitals of Derby and Burton NHS Foundation Trust

Health Care Support Worker - Women's Health

The closing date is 01 April 2026

Job summary

An opportunity has arisen for a Band 3 Health Care Support Worker to join our team within the University of Derby and Burton Hospitals Gynaecology Outpatients Department.

We are looking for a compassionate and highly motivated individual to join our team. You should have excellent communication and interpersonal skills and a genuine passion for caring for women undergoing a range of gynaecology and fertility issues.

You will be working alongside a supportive and committed MDT. The service ethos is to provide compassionate care and support to all our patients while attending their outpatient appointments.

Our department delivers specialist, evidence-based, holistic care to women with gynaecological conditions in an environment that supports patient choice and dignity. Our team consists of Consultant Gynaecologists, Senior Sister, Sister, Clinical Nurse Specialists, Registered Nurses, Health Care Support Workers and Modern Housekeeper.

We work 5 days a week, shifts available are Monday - Friday 0830 - 1830

*You will need to provide evidence of your Healthcare qualification*

You will also be required to complete a Maths and English assessment prior to being interviewed. (This will be completed at UHDB)

Please note: If we receive a high number of applications for this position, we reserve the right to withdraw the post before the closing date, therefore it is advisable that you apply as early as possible to avoid disappointment.

Main duties of the job

The post holder will practice in a holistic, non-judgmental, caring and compassionate manner that avoids assumptions, supports social inclusion and recognises and respects individual choice and acknowledges diversity.
You will liaise closely with the senior team to ensure efficient and effective bi-directional communication, in order to deliver a high-quality service to the patient and their relative

Closing date of applications: 1 April 2026

Interview date: 13 April 2026

About us

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

In return we will offer:

Development opportunities, both professional and leadership development
On-going support from recruitment to when you join our team and beyond.
Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes

Key Facts:

We see on average 4810 OP appointments a day.
We are the 4th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week.
An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country.
Our hospitals admit an average of 195 emergency patients daily.
Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
We are one of only 7 Trusts nationally with more than 50 operating theatres.
We carry out more than 140 elective procedures each working day.
UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.

Date posted

26 March 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pa

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

320-W&C-1107-A

Job locations

Royal Derby Hospital-Gynaecology Outpatients Department

Uttoxeter Road

Derby

DE22 3NE

Job description

Job responsibilities

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Job description

Job responsibilities

Person Specification

Education, Training and Qualifications CPD Requirements

Essential

NVQ Level 2/3 in Health and Social Care gained by working in a vocational capacity or relevant healthcare support work experience
Care Certificate standard training gained by working in a vocational capacity-we will not accept an online care certificate
To be able to demonstrate basic numeracy and literacy

Desirable

Evidence of additional developmental courses undertaken relevant to HCSW role

Experience & Knowledge

Essential

Demonstrable experience working in a care environment within the UK (required for completion of NVQ 2)
To be able to provide a good understanding of the role of a Healthcare Support Worker and can evidence this in the application form
Flexible and able to carry out role in different clinical environments where needed within the Trust

Desirable

Demonstrable experience of having supervised a junior colleague

Skills and Ability

Essential

To be able to demonstrate the ability to organise and plan daily work tasks or activities working on own initiative
To be able to demonstrate the ability to demonstrate duties to new starters if needed, and share duties
To be able to demonstrate the ability to accurately maintain standard documentation and update patient records
Demonstrable IT skills to input data

Person Specification

Education, Training and Qualifications CPD Requirements

Essential

NVQ Level 2/3 in Health and Social Care gained by working in a vocational capacity or relevant healthcare support work experience
Care Certificate standard training gained by working in a vocational capacity-we will not accept an online care certificate
To be able to demonstrate basic numeracy and literacy

Desirable

Evidence of additional developmental courses undertaken relevant to HCSW role

Experience & Knowledge

Essential

Demonstrable experience working in a care environment within the UK (required for completion of NVQ 2)
To be able to provide a good understanding of the role of a Healthcare Support Worker and can evidence this in the application form
Flexible and able to carry out role in different clinical environments where needed within the Trust

Desirable

Demonstrable experience of having supervised a junior colleague

Skills and Ability

Essential

To be able to demonstrate the ability to organise and plan daily work tasks or activities working on own initiative
To be able to demonstrate the ability to demonstrate duties to new starters if needed, and share duties
To be able to demonstrate the ability to accurately maintain standard documentation and update patient records
Demonstrable IT skills to input data

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals of Derby and Burton NHS Foundation Trust

Address

Royal Derby Hospital-Gynaecology Outpatients Department

Uttoxeter Road

Derby

DE22 3NE

Employer's website

https://www.uhdb.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

University Hospitals of Derby and Burton NHS Foundation Trust

Address

Royal Derby Hospital-Gynaecology Outpatients Department

Uttoxeter Road

Derby

DE22 3NE

Employer's website

https://www.uhdb.nhs.uk/ (Opens in a new tab)