Upper GI Triage Navigator

Job summary

This is an exciting opportunity to be part of a motivated and enthusiastic team committed to the delivery of the highest standards of care for Upper GI Cancer patients.

The purpose of this post is to support the Nursing team, ensuring a smooth and efficientservice for patients throughout their pathway and follow up care.

You should have excellent communications skills, be effective in working closely with clinical and non-clinical staff with a flexible, patient centred approach. You should have the ability to empathise with this vulnerable patient group.

Main duties of the job

You will support the Upper GI Cancer Clinical Nurse Specialist team with administrative duties such as answering phone calls to both other professionals and patients, triaging these calls and referring to the most appropriate service or Clinical Nurse Specialist, booking appointments, and completing referrals if required. You will be involved with and assist in the implementation of the recovery package, assisting the nursing team with holistic needs assessments, end of treatment summaries and follow up on actions not requiring Clinical Nurse Specialist support. You will attend multi-disciplinary team meetings with the Clinical Nurse Specialist and assist in managing the workload generated from this. The post holder will sign post patients to relevant support services and act with compassion and understanding to patients and their family members. As part of the Clinical Nurse Specialist team you will work with many member so the multi disciplinary team, referring to outside agencies as appropriate and advising patients on local services support.

Closing date of applications: 1 July 2025

Interview date: 15 July 2025

About us

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

In return we will offer:

• Development opportunities, both professional and leadership development
• On-going support from recruitment to when you join our team and beyond.
• Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes

Key Facts:

• We see on average 4810 OP appointments a day.
• We are the 4th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week.
• An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country.
• Our hospitals admit an average of 195 emergency patients daily.
• Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
• We are one of only 7 Trusts nationally with more than 50 operating theatres.
• We carry out more than 140 elective procedures each working day.
• UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.

Employer details

Employer name

University Hospitals of Derby and Burton NHS Foundation Trust

Address

Royal Derby Hospital

Uttoxeter Road

Derby

DE22 3NE

Employer's website

https://www.uhdb.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

University Hospitals of Derby and Burton NHS Foundation Trust

Address

Royal Derby Hospital

Uttoxeter Road

Derby

DE22 3NE

Employer's website

https://www.uhdb.nhs.uk/ (Opens in a new tab)

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