Receptionist
The closing date is 24 June 2025
Job summary
If you are looking for an interesting and varied position and would like to work as part of a friendly and busy team this could be the position you are looking for!We are recruiting Receptionists to join the team in the Acute Medicine. You will help to improve the patient's experience and quality of care within the Acute Medicine Business Unit.
Main duties of the job
You will be working front line in a challengingenvironment and should have the ability to interact with patients and staff on a daily basis in an efficient and friendly way and stay calm in any situation. You will be responsible for ensuring that the correct information is recorded using a variety of IT systems, whilst dealing with a variety of queries.You must be motivated, with good communication, inter-personal and administration skills.Acute Medicine is committed to developing and enhancing skills that you currently possess and will offer you the opportunity to gain further skills via a range of training courses designed to suit your own needs.The post is permanent. Hours will be worked as 11.5 hour shifts over a 24/7 rota. Shifts include days, nights, weekdays, weekends and bank holidays on a rota system. The post will cover all shifts and so flexibility is crucial to this role.
Closing date of applications: 24 June 2025
Interview date: 8 July 2025
About us
As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together
Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.
In return we will offer:
- Development opportunities, both professional and leadership development
- On-going support from recruitment to when you join our team and beyond.
- Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes
Key Facts:
- We see on average 4810 OP appointments a day.
- We are the 4th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week.
- An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country.
- Our hospitals admit an average of 195 emergency patients daily.
- Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
- We are one of only 7 Trusts nationally with more than 50 operating theatres.
- We carry out more than 140 elective procedures each working day.
- UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.
Details
Date posted
10 June 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£24,169 a year pro rata pa
Contract
Permanent
Working pattern
Full-time
Reference number
320-MED-1646
Job locations
Queens Hospital Burton
Belvedere Road
Burton-on-Trent
DE13 0RB
Employer details
Employer name
University Hospitals of Derby and Burton NHS Foundation Trust
Address
Queens Hospital Burton
Belvedere Road
Burton-on-Trent
DE13 0RB
Employer's website
https://www.uhdb.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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