Pathway Co-ordinator (Waiting list)

Job summary

An exciting opportunity has arisen for an enthusiastic, flexible and motivated individual to join our team in a Pathway Co-Ordinator role

We have the following post available at the Royal Derby Hospital

Endoscopy Daycase Mon to Friday 9.15-5.15 and two Saturdays a Month 7.30-15.30. You will get a day off in the week when you work a Saturday.

You must have read the contents of the Job Description and feel confident that you are able to fulfil the requirements.

You should be educated to a good standard of English to GCSE or equivalent and have an advanced level of IT literacy with experience of using a range of IT applications.

Waiting List experience advantageous

Main duties of the job

• To act as the point of contact for patients and medical staff on behalf of the consultant and his/her team ensuring that all queries are resolved with skill, sensitivity and in a courteous andprofessional manner.
• Responsible for the monitoring / selection of future waiting list patients.
• An understanding of the 18-week RTT process and a knowledge of the Trust Patient Access Policy and an agreement to adhered to these policies according to National Trust Guidelines.
• Input patient information onto the various IT systems.
• Contact patients to arrange appointment dates in accordance with the Trust's Booking Policy.
• Ensure that waiting lists are compiled with the appropriate case mix following the booking rules
• Prepare and send out (with minimum delay) notification letters to those patients selected for inpatient or outpatient appointment, notifying patients by telephone when necessary.
• Liaise effectively with wards and departments within the hospital.
• To escalate any urgent problems to a senior manager.
• Undertake necessary training as and when required by the Trust.

Closing date of applications: 2 June 2025

Interview date: 16 June 2025

About us

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

In return we will offer:

• Development opportunities, both professional and leadership development
• On-going support from recruitment to when you join our team and beyond.
• Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes

Key Facts:

• We see on average 4810 OP appointments a day.
• We are the 4th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week.
• An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country.
• Our hospitals admit an average of 195 emergency patients daily.
• Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
• We are one of only 7 Trusts nationally with more than 50 operating theatres.
• We carry out more than 140 elective procedures each working day.
• UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.

Employer details

Employer name

University Hospitals of Derby and Burton NHS Foundation Trust

Address

Royal Derby Hospital

Uttoxeter Road

Derby

DE22 3NE

Employer's website

https://www.uhdb.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

University Hospitals of Derby and Burton NHS Foundation Trust

Address

Royal Derby Hospital

Uttoxeter Road

Derby

DE22 3NE

Employer's website

https://www.uhdb.nhs.uk/ (Opens in a new tab)

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