Healthcare Support Worker

Job summary

An exciting opportunity has arisen for a Band 3, health care assistant to be a part of the experienced and friendly teams in the Children's Outpatients departments working cross site between the Royal Derby Hospital and Queens Hospital Burton.

The Children's Outpatients Department is a busy area running clinics covering a wide range of specialities including General Paediatrics, ENT, Fracture and Orthopaedic, Surgery, Dermatology, Epilepsy and Diabetes as well as Nurse lead clinics and a busy phlebotomy service with no two days ever being the same.

Applicants will need to be motivated, reliable and flexible, with a willingness to learn key skills related to this post. Experience is desirable but not essential as training will be provided. Excellent communication and organisational skills are key, as is a commitment to delivering quality care to our patients.

The Clinical Support Worker is an essential role within the Children's Outpatients Department, assisting the wider multidisciplinary team with the smooth running of clinics, assisting in procedures where required and helping to facilitate a smooth journey through the department. The successful candidate will be fully trained in the running of clinics and clinical skills such as, weighing & measuring, taking and recording observations on children of all ages, venepuncture with ongoing training packages for further development of clinical skills as required.

Main duties of the job

Provide a high standard of holistic, individualised care to our patients and their families

Support all clinicians including registered staff in their duties

Undertake all clinical responsibilities allocated and training as necessary to perform these skills

Take and accurately record patient measurements and observations

Act as chaperone to clinicians

Run various clinics throughout the department including preparation of rooms, equipment and medical records

Maintain mandatory training and appraisals

Report all incidents to the nurse in charge and raise awareness through the Datix system

Participate fully in quality assurance monitoring

Have an awareness of relevant policies including safeguarding, infection prevention and control and health and safety.

Closing Date of Applications: 07th February 2025

Interview Date:27th February 2025

About us

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

In return we will offer:

• Development opportunities, both professional and leadership development
• On-going support from recruitment to when you join our team and beyond.
• Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes

Key Facts:

• We see on average 4810 OP appointments a day.
• We are the 4th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week.
• An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country.
• Our hospitals admit an average of 195 emergency patients daily.
• Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
• We are one of only 7 Trusts nationally with more than 50 operating theatres.
• We carry out more than 140 elective procedures each working day.
• UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.

Employer details

Employer name

University Hospitals of Derby and Burton NHS Foundation Trust

Address

Cross site

Derby and Burton

DE22 3NE

Employer's website

https://www.uhdb.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

University Hospitals of Derby and Burton NHS Foundation Trust

Address

Cross site

Derby and Burton

DE22 3NE

Employer's website

https://www.uhdb.nhs.uk/ (Opens in a new tab)

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