Ward Receptionist

Job summary

If you are looking for a new challenge and are interested in joining our wonderful University Hospitals of Derby and Burton (UHDB) team and you feel passionate about patient care then we would love to hear from you.

The successful candidate will be working within The Coronary Care Unit at The Royal Derby Hospital. This is a 13 bedded High Dependency Unit that specialises in various acute and chronic cardiac conditions.

We're looking for passionate and committed individual who shares our values and want to invest in continuously improving patient experience. You will have good people and communication skills. Administrative experience is preferred but not essential; training will be given. There is an element of being able to work on your own initiative alongside clinical staff.

If you feel that you have the skills to join our wonderful team then we would love to hear from you.

Main duties of the job

The main duties will be working on the reception desk in The Coronary Care Unit, admitting and discharging patients, answering the phones, booking outpatient appointments, tracking patient notes and other administrative duties.

You will work alongside consultants, nursing staff and more. The post holder will need to be computer literate, ideally with knowledge of the hospital system, however training will be given. Good communication and telephone skills are essential in this role.

Closing Date of Applications: 5th February 2025

Interview Date: 19th February 2025

About us

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

In return we will offer:

• Development opportunities, both professional and leadership development
• On-going support from recruitment to when you join our team and beyond.
• Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes

Key Facts:

• We see on average 4810 OP appointments a day.
• We are the 4th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week.
• An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country.
• Our hospitals admit an average of 195 emergency patients daily.
• Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
• We are one of only 7 Trusts nationally with more than 50 operating theatres.
• We carry out more than 140 elective procedures each working day.
• UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.

Employer details

Employer name

University Hospitals of Derby and Burton NHS Foundation Trust

Address

Royal Derby Hospital

Uttoxeter Road

Derby

DE22 3NE

Employer's website

https://www.uhdb.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

University Hospitals of Derby and Burton NHS Foundation Trust

Address

Royal Derby Hospital

Uttoxeter Road

Derby

DE22 3NE

Employer's website

https://www.uhdb.nhs.uk/ (Opens in a new tab)

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