Learning & Development Administrator

Job summary

As a learning and development (L&D) administrator you will be a key part of the team and central to all of the activities we provide to our 20,000+ customers. You will be pivotal in delivering fantastic customer service, help us to plan, co-ordinate and administrate learning and development delivery across all areas of the team and also support wider colleagues across the Integrated Care System (ICS) and our neighbouring organisations.

Key to this role is to develop and maintain strong relationships with learners, educators, trainers and colleagues. Your planning skills, attention to detail and can-do attitude will help you thrive and grow in the role. Furthermore, you will work alongside a fun and vibrant team who have a collective passion to help our learners gain the skills and confidence they need to deliver exceptional care to our patients.

This role is part of our Learning and Development Operational Hub, and you will be the central point for data, finance and customer service across our wide portfolio of learning opportunities provided for our customers.

Main duties of the job

Provide excellent customer service to a wide variety of learners, supporting them with their learning needs and enquiries.

Support in all administration tasks related to the planning and coordination of education programmes - both digital and online.

Maintain accurate training records, certificates, surveys and invitations to learning.

To provide reports on learning activity and evaluation.

Build trusted working relationships with learning facilitators who deliver learning programmes.

When necessary work flexibly across all UHDB sites / external venues to support event hosting.

Maintain an up-to-date knowledge of learning opportunities to help advise customers on what support is available to help them learn and grow.

Closing date of applications: 8 December 2024

Interview date: 23 December 2024

About us

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

In return we will offer:

• Development opportunities, both professional and leadership development
• On-going support from recruitment to when you join our team and beyond.
• Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes

Key Facts:

• We see on average 4810 OP appointments a day.
• We are the 4th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week.
• An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country.
• Our hospitals admit an average of 195 emergency patients daily.
• Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
• We are one of only 7 Trusts nationally with more than 50 operating theatres.
• We carry out more than 140 elective procedures each working day.
• UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.

Employer details

Employer name

University Hospitals of Derby and Burton NHS Foundation Trust

Address

Royal Derby Hospital

Uttoxeter Road

Derby

DE22 3NE

Employer's website

https://www.uhdb.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

University Hospitals of Derby and Burton NHS Foundation Trust

Address

Royal Derby Hospital

Uttoxeter Road

Derby

DE22 3NE

Employer's website

https://www.uhdb.nhs.uk/ (Opens in a new tab)

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