Northumbria Healthcare NHS Foundation Trust

MELISSA Events Manager

The closing date is 25 March 2026

Job summary

An exciting opportunity to join the MELISSA (Mobile Educational Learning, Improving Simulation and Safety Activities) Team.

The NHS MELISSA service is a NHSE Faculty of Patient Safety Workstream hosted by Northumbria Healthcare NHS Foundation Trust which facilitates Educational and Healthcare initiatives in communities across the North East & North Cumbria.

This role will entail supporting/managing event bookings and working with organisations across the region to deliver initiatives including; NHS Careers Promotion, Training (simulation and clinical skills), Public Awareness campaigns, Vaccine Clinics and more.

You will be expected to meet with event leads, plan and attend certain events as well as follow up with an evaluation to ensure the continued provision and reputation of MELISSA.

This role is very autonomous with a hybrid working pattern and requires flexibility from the successful applicant. No two days are the same and you will have the opportunity alongside the service lead and driving staff to work with hundreds of event leads and organisations across the NENC as you continue to build a portfolio of initiatives being supported within the service.

Main duties of the job

o This role will manage the continued operation and sustainability of MELISSA (Mobile Educational Learning, Improving Simulation and Safety Activities), a mobile education and healthcare initiative facility. MELISSA is the operational arm of the NHS England Faculty of Patient Safety, delivering with system wide education and training in line with Patient Safety, Simulation and NHS Strategy.

o The role will be accountable for all aspects of maintaining and managing the facility, from social media promotion, website administration, events management, queries and team leadership.

o The postholder will be expected to promote and represent the service including but not limited to: attending and presenting at key regional meetings, producing reports, creating academic submissions with the support of the faculty for regional and national events.

o The post holder will have a valid driving licence and is either a car owner and able to use the car for work purposes or has a Trust personal lease vehicle which may be used for the role.

o To role model compassionate and inclusive leadership in order to shape the creation of a collective leadership culture within the trust. This means demonstrating a consistent leadership style which (a) engages, enables and empowers others (b) uses coaching to promote ownership of learning and quality improvement and (c) facilitates team working and collaboration within teams / departments and across organisational boundaries.

About us

The NHSE Faculty of Patient Safety cover the North East and North Cumbria. You will have access to a support network across the region from a team who are very passionate about Patient Safety, Wellbeing and Education.

Northumbria Healthcare manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality - opening a state of the art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. Do you want to work in one of the best performing NHS organisations in England? Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn't, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way! Please read 'applicant guidance notes' before submitting your application.

Details

Date posted

13 March 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£38,682 to £46,580 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Flexible working

Reference number

319-7846316JN

Job locations

Northumbria Manufacturing Hub, Seaton Delaval (base site for MELISSA. Role will be hybrid between home and across the NENC)

Avenue Road

North Tyneside

NE25 0QJ


Job description

Job responsibilities

Essential

Educated to degree level or equivalent experience.

Specialist management qualification or equivalent level of in-depth experience and knowledge

An understanding of procurement rules and contract management in an NHS setting. Manage ongoing agreements and warranties, ensuring quality of provision is maintained at all times.

Evidence of recent and ongoing CPD / learning in management and healthcare.

An understanding of NHS strategy and policy agendas.

An understanding of service improvement tools and techniques.

Understanding of clinical practice.

Understanding of evaluation tools and techniques.

Recent experience operating at a senior level, with proven track record of using professional knowledge (managerial and/or clinical) to bring about change.

Significant experience in managing multiple business areas / different work streams.

Experience of managing simulation training; scenarios, equipment, facilities would be desirable

Proven track record and experience of successful working with clinical staff, leaders and directors across regional, and/or national platforms would be desirable.

Track record of asset management.

The post holder will lead work with organisations across the North East and North Cumbria foot-print therefore a good knowledge of the area is essential.

It is an essential requirement of the role that the post holder has a valid driving licence and is either a car owner and able to use the car for work purposes, or has a Trust personal lease vehicle which may be used for the role.

To lead, inspire and motivate others to high performance by agreeing clear goals and objectives, providing support and guidance and creating opportunities for development

To contribute to the development of a culture of high engagement, where staff are empowered and entrusted to provide the best services and care for patients

To promote and facilitate innovation and continuous improvement to deliver better services for service users and patients

Desirable

An excellent working knowledge of emerging initiatives around education and training delivery in the North East and North Cumbria is desirable.

A good understanding of NHS strategies such as the 10 Year Health Plan for England and NHS Core20 Plus 5 is desirable.

Knowledge of or experience in coaching and mentoring practices and tools.

Knowledge of or experience in Quality improvement tools, techniques and methods.

Job description

Job responsibilities

Essential

Educated to degree level or equivalent experience.

Specialist management qualification or equivalent level of in-depth experience and knowledge

An understanding of procurement rules and contract management in an NHS setting. Manage ongoing agreements and warranties, ensuring quality of provision is maintained at all times.

Evidence of recent and ongoing CPD / learning in management and healthcare.

An understanding of NHS strategy and policy agendas.

An understanding of service improvement tools and techniques.

Understanding of clinical practice.

Understanding of evaluation tools and techniques.

Recent experience operating at a senior level, with proven track record of using professional knowledge (managerial and/or clinical) to bring about change.

Significant experience in managing multiple business areas / different work streams.

Experience of managing simulation training; scenarios, equipment, facilities would be desirable

Proven track record and experience of successful working with clinical staff, leaders and directors across regional, and/or national platforms would be desirable.

Track record of asset management.

The post holder will lead work with organisations across the North East and North Cumbria foot-print therefore a good knowledge of the area is essential.

It is an essential requirement of the role that the post holder has a valid driving licence and is either a car owner and able to use the car for work purposes, or has a Trust personal lease vehicle which may be used for the role.

To lead, inspire and motivate others to high performance by agreeing clear goals and objectives, providing support and guidance and creating opportunities for development

To contribute to the development of a culture of high engagement, where staff are empowered and entrusted to provide the best services and care for patients

To promote and facilitate innovation and continuous improvement to deliver better services for service users and patients

Desirable

An excellent working knowledge of emerging initiatives around education and training delivery in the North East and North Cumbria is desirable.

A good understanding of NHS strategies such as the 10 Year Health Plan for England and NHS Core20 Plus 5 is desirable.

Knowledge of or experience in coaching and mentoring practices and tools.

Knowledge of or experience in Quality improvement tools, techniques and methods.

Person Specification

Qualifications

Essential

  • Educated to degree level or equivalent experience.
  • Specialist management qualification or equivalent level of in-depth experience and knowledge
  • Evidence of recent and ongoing CPD / learning in management and healthcare.

Experience

Essential

  • An understanding of procurement rules and contract management in an NHS setting. Manage ongoing agreements and warranties, ensuring quality of provision is maintained at all times.
  • Understanding of evaluation tools and techniques.
  • Recent experience operating at a senior level, with proven track record of using professional knowledge (managerial and/or clinical) to bring about change.
  • Significant experience in managing multiple business areas / different work streams.
  • Track record of asset management.
  • The post holder will lead work with organisations across the North East and North Cumbria foot-print therefore a good knowledge of the area is essential.

Desirable

  • Experience of managing simulation training; scenarios, equipment, facilities would be desirable
  • Proven track record and experience of successful working with clinical staff, leaders and directors across regional, and/or national platforms would be desirable.

Skills

Essential

  • Well developed leadership and motivational skills
  • High standard of verbal and written communication skills
  • Highly developed interpersonal, negotiation, influencing and conflict management skills.

Personal Attributes

Essential

  • Ability to communicate with staff at Executive / Board level
  • Ability to be innovative and responsive to change
  • Learning agility and commitment to self-development

Other Requirements

Essential

  • It is an essential requirement of the role that the post holder has a valid driving licence and is either a car owner and able to use the car for work purposes, or has a Trust personal lease vehicle which may be used for the role. However, the Trust would consider making reasonable adjustments to the role, if necessary, to enable a disabled person to undertake the role.
Person Specification

Qualifications

Essential

  • Educated to degree level or equivalent experience.
  • Specialist management qualification or equivalent level of in-depth experience and knowledge
  • Evidence of recent and ongoing CPD / learning in management and healthcare.

Experience

Essential

  • An understanding of procurement rules and contract management in an NHS setting. Manage ongoing agreements and warranties, ensuring quality of provision is maintained at all times.
  • Understanding of evaluation tools and techniques.
  • Recent experience operating at a senior level, with proven track record of using professional knowledge (managerial and/or clinical) to bring about change.
  • Significant experience in managing multiple business areas / different work streams.
  • Track record of asset management.
  • The post holder will lead work with organisations across the North East and North Cumbria foot-print therefore a good knowledge of the area is essential.

Desirable

  • Experience of managing simulation training; scenarios, equipment, facilities would be desirable
  • Proven track record and experience of successful working with clinical staff, leaders and directors across regional, and/or national platforms would be desirable.

Skills

Essential

  • Well developed leadership and motivational skills
  • High standard of verbal and written communication skills
  • Highly developed interpersonal, negotiation, influencing and conflict management skills.

Personal Attributes

Essential

  • Ability to communicate with staff at Executive / Board level
  • Ability to be innovative and responsive to change
  • Learning agility and commitment to self-development

Other Requirements

Essential

  • It is an essential requirement of the role that the post holder has a valid driving licence and is either a car owner and able to use the car for work purposes, or has a Trust personal lease vehicle which may be used for the role. However, the Trust would consider making reasonable adjustments to the role, if necessary, to enable a disabled person to undertake the role.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Northumbria Healthcare NHS Foundation Trust

Address

Northumbria Manufacturing Hub, Seaton Delaval (base site for MELISSA. Role will be hybrid between home and across the NENC)

Avenue Road

North Tyneside

NE25 0QJ


Employer's website

https://www.northumbria.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Northumbria Healthcare NHS Foundation Trust

Address

Northumbria Manufacturing Hub, Seaton Delaval (base site for MELISSA. Role will be hybrid between home and across the NENC)

Avenue Road

North Tyneside

NE25 0QJ


Employer's website

https://www.northumbria.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

MELISSA Service Lead

Stephen Cooper

stephen.cooper5@nhs.net

07967811519

Details

Date posted

13 March 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£38,682 to £46,580 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Flexible working

Reference number

319-7846316JN

Job locations

Northumbria Manufacturing Hub, Seaton Delaval (base site for MELISSA. Role will be hybrid between home and across the NENC)

Avenue Road

North Tyneside

NE25 0QJ


Supporting documents

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