Job summary
The Education Facilities team support and manage the Trusts education and learning space for Trust staff, students and trainees. The team manage the rooms, provide audio visual support for meetings and set up equipment for all types of training and are the first point of contact for all our users.
We have Education learning spaces across the main hospital sites comprising classrooms, clinical & simulation training and lecture theatres.
This role is located on Ward 3 in NTGH.
There are 2 Sim Bays which support Clinical Skills teaching .
Main duties of the job
To ensure the efficient and effective running of the Education Centre.
To oversee and maintain the Education Centre and its resources.
To take and manage room bookings.
To assist in room preparation prior to occupation, to include the setting up of equipment and movement of furniture.
To support with the set up and maintenance of clinical skills equipment
About us
We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality - opening a state of the art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. Do you want to work in one of the best performing NHS organisations in England? Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn't, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way! Please read 'applicant guidance notes' before submitting your application.
Job description
Job responsibilities
To be the first point of contact within the Education Centre and to respond to all enquiries in a helpful and appropriate manner.
To promote an ethos of high quality customer service to all users of facilities within the Education Centre.
Provide support for teaching sessions , ensuring equipment is available and resources are available.
Job description
Job responsibilities
To be the first point of contact within the Education Centre and to respond to all enquiries in a helpful and appropriate manner.
To promote an ethos of high quality customer service to all users of facilities within the Education Centre.
Provide support for teaching sessions , ensuring equipment is available and resources are available.
Person Specification
Qualifications
Essential
- NVQ level 3, RSA 3, City and Guilds certification, AS Level, A-Level or equivalent experience.
Desirable
- Qualification in Customer Service or Business Administration
Experience
Essential
- Previous experience as a Receptionist, or in a customer service role, or similar.
Desirable
- Experience of working in an education or training environment.
- Experience of Minute taking and the preparation of minutes.
- Previous experience in the NHS and/or in the Higher Education sector.
- Experience in planning large-scale activities e.g. conferences.
Person Specification
Qualifications
Essential
- NVQ level 3, RSA 3, City and Guilds certification, AS Level, A-Level or equivalent experience.
Desirable
- Qualification in Customer Service or Business Administration
Experience
Essential
- Previous experience as a Receptionist, or in a customer service role, or similar.
Desirable
- Experience of working in an education or training environment.
- Experience of Minute taking and the preparation of minutes.
- Previous experience in the NHS and/or in the Higher Education sector.
- Experience in planning large-scale activities e.g. conferences.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
