Northumbria Healthcare NHS Foundation Trust

Clerical Officer

The closing date is 02 March 2026

Job summary

Applications are invited to join our busy admin team in Medicine at Wansbeck General Hospital.

The successful candidate will support the secretarial teams in managing day to day workload, including transcription of documents created using our digital dictation system

The post holder must be able to use their own initiative, work under pressure, keep to strict deadlines and have excellent organisational, interpersonal and communication skills.

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.

Main duties of the job

To assist in the general efficient running of sub-speciality offices including transcription (digital dictation) , filing in electronic patient records, handling post and dealing with telephone enquiries.
To cover for other Band 2 Clerical jobs as required.
To act up to Band 3 for short-term absences e.g. annual/sick leave.

About us

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.

Date posted

23 February 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year pro rata per annum

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

319-7788054RW

Job locations

Wansbeck General Hospital

Woodhorn Lane

Ashington

NE63 9JJ

Job description

Job responsibilities

Work as support to the sub-speciality secretarial teams providing general office duties supporting the clinical care of patients
Report to Lead Secretary.
Deputise for Band 3 during leave absences.
Transcription of clinical & non-clinical documents
Office support:reception/telephone enquiries, collecting & opening post, filing, photocopying, messenger, faxing
PAS Case Note Manager
PAS data input for admissions/transfers/discharges/OP clinics
Provides holiday/sickness cover for clerical posts (including ward clerks) within the business unit
Maintains stationery cupboard

Job description

Job responsibilities

Work as support to the sub-speciality secretarial teams providing general office duties supporting the clinical care of patients
Report to Lead Secretary.
Deputise for Band 3 during leave absences.
Transcription of clinical & non-clinical documents
Office support:reception/telephone enquiries, collecting & opening post, filing, photocopying, messenger, faxing
PAS Case Note Manager
PAS data input for admissions/transfers/discharges/OP clinics
Provides holiday/sickness cover for clerical posts (including ward clerks) within the business unit
Maintains stationery cupboard

Person Specification

Qualifications / Professional Registration

Essential

Educated to GCSE level or equivalent in three subjects including English and Mathematics Grade A-D or equivalent experience to demonstrate good numeracy or literacy skills
NVQ Level 2 in customer care/admin or equivalent experience

Desirable

RSA 3/OCR (or equivalent)
ECDL

Experience and knowledge

Desirable

Medical Secretary Training
Experience of working in hospital-based Health Records or related service within the National Health Service
Experience in working in NHS

Person Specification

Qualifications / Professional Registration

Essential

Educated to GCSE level or equivalent in three subjects including English and Mathematics Grade A-D or equivalent experience to demonstrate good numeracy or literacy skills
NVQ Level 2 in customer care/admin or equivalent experience

Desirable

RSA 3/OCR (or equivalent)
ECDL

Experience and knowledge

Desirable

Medical Secretary Training
Experience of working in hospital-based Health Records or related service within the National Health Service
Experience in working in NHS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Northumbria Healthcare NHS Foundation Trust

Address

Wansbeck General Hospital

Woodhorn Lane

Ashington

NE63 9JJ

Employer's website

https://www.northumbria.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Northumbria Healthcare NHS Foundation Trust

Address

Wansbeck General Hospital

Woodhorn Lane

Ashington

NE63 9JJ

Employer's website

https://www.northumbria.nhs.uk/ (Opens in a new tab)