Northumbria Healthcare NHS Foundation Trust

Administration Assistant

The closing date is 04 March 2026

Job summary

Applications are invited from candidates who are suitably qualified and experienced in administrative duties and clerical work to offer administrative support to our busy paediatric speech and language therapy teams.

We are looking for a highly organised individual, who has excellent interpersonal and communication skills to join our friendly and supportive admin team providing a comprehensive clerical and secretarial service to the team of Speech and Language Therapists and Assistants in the paediatric service.

Main duties of the job

Main duties of the post include answering telephone queries from patients / families / professionals, booking appointments, sending out clinical correspondence and maintaining admin systems, including SystmOne. Other varied duties of the post will include handling post, photocopying, filing and typing clinical correspondence.

This post would be suitable for staff who have completed a Business Admin Apprenticeship and/or for staff looking to offer administrative support to a clinical, community-based service.

About us

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality - opening a state of the art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. Do you want to work in one of the best performing NHS organisations in England? Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn't, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way! Please read 'applicant guidance notes' before submitting your application.

Date posted

18 February 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year Pro rata per annum

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

319-7791696IO

Job locations

Shiremoor Resource Centre

Earsdon Road

Shiremoor

NE27 0HJ

Job description

Job responsibilities

Essential Criteria

NVQ level 2 or equivalent experience
Experience using IT systems
Experience working in an office environment
Knowledge of a range of office procedures
knowledge of IT skills

This post is based within the main paediatric SLT admin hub at Shiremoor Resource Centre, though the postholder may be required to work at other sites within the Trust. Therefore the postholder must be able to meet the travel requirements of the post.

Job description

Job responsibilities

Essential Criteria

NVQ level 2 or equivalent experience
Experience using IT systems
Experience working in an office environment
Knowledge of a range of office procedures
knowledge of IT skills

Person Specification

Qualifications

Essential

NVQ level 2 or equivalent experience
Good general level of educational up to GCSE/ O level
Experience of using IT systems
Experience of working in an office environment

Person Specification

Qualifications

Essential

NVQ level 2 or equivalent experience
Good general level of educational up to GCSE/ O level
Experience of using IT systems
Experience of working in an office environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Northumbria Healthcare NHS Foundation Trust

Address

Shiremoor Resource Centre

Earsdon Road

Shiremoor

NE27 0HJ

Employer's website

https://www.northumbria.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Northumbria Healthcare NHS Foundation Trust

Address

Shiremoor Resource Centre

Earsdon Road

Shiremoor

NE27 0HJ

Employer's website

https://www.northumbria.nhs.uk/ (Opens in a new tab)