Northumbria Healthcare NHS Foundation Trust

Ward Clerk

The closing date is 27 January 2026

Job summary

An opening has become available for a friendly and enthusiastic Ward Clerk to join our busy Ambulatory Care Team at NSECH.

Although the post is based on ACU, you may be asked to provide cover on one of our other wards within the hospital.

Main duties of the job

To provide a reception service, acting as first point of contact on the telephone or face to face, for patients, visitors and other healthcare professionals.
To facilitate good communication with other wards and departments involved in patient care or ward/departmental functioning.
To input data regarding all admissions, transfers and discharges onto Patient Administration System.
To provide an efficient administration and clerical service to unit staff, visitors and patients.

About us

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality - opening a state of the art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. Do you want to work in one of the best performing NHS organisations in England? Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn't, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way! Please read 'applicant guidance notes' before submitting your application.

Date posted

13 January 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Flexible working

Reference number

319-7717023AZ

Job locations

Northumbria Specialist Emergency Care Hospital

Northumbria Way

Cramlington

NE23 6NZ

Job description

Job responsibilities

To facilitate good communication with other wards and departments involved in patient care or ward/departmental functioning.
To input data regarding all admissions, transfers and discharges onto Patient Administration System.
To provide an efficient administration and clerical service to unit staff, visitors and patients.

Job description

Job responsibilities

To facilitate good communication with other wards and departments involved in patient care or ward/departmental functioning.
To input data regarding all admissions, transfers and discharges onto Patient Administration System.
To provide an efficient administration and clerical service to unit staff, visitors and patients.

Person Specification

Qualifications

Essential

Basic computer skills

Desirable

ECDL
NVQ Customer Care
Basic life support skills

Experience

Essential

Previous experience of office or reception duties
Computer literate

Desirable

Previous NHS experience Basic life support skills

Person Specification

Qualifications

Essential

Basic computer skills

Desirable

ECDL
NVQ Customer Care
Basic life support skills

Experience

Essential

Previous experience of office or reception duties
Computer literate

Desirable

Previous NHS experience Basic life support skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

Certificate of Sponsorship

Employer details

Employer name

Northumbria Healthcare NHS Foundation Trust

Address

Northumbria Specialist Emergency Care Hospital

Northumbria Way

Cramlington

NE23 6NZ

Employer's website

https://www.northumbria.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Northumbria Healthcare NHS Foundation Trust

Address

Northumbria Specialist Emergency Care Hospital

Northumbria Way

Cramlington

NE23 6NZ

Employer's website

https://www.northumbria.nhs.uk/ (Opens in a new tab)