Northumbria Healthcare NHS Foundation Trust

Finance Officer

The closing date is 19 October 2025

Job summary

The Financial Services Officer will support the Accounts Receivables Finance team in the verification and preparation of debtor invoices, and income received.

Responsible for preparing and inputting data to computer systems, analysing data, ensuring that control accounts are accurate and providing assistance to the team.

Handles routine queries via both email and telephone from staff, customers, suppliers, and patients, investigating as needed to ensure issues are addressed in a timely and effective manner.

Understands the critical role their contribution plays in ensuring timely and accurate invoice processing, and recognises its direct impact on the team's key performance indicators helping to maintain both excellent customer service and healthy Trust cash flow

Main duties of the job

Ensures all financial invoices, receipts, credit notes, income and payments are processed in accordance with standard operating procedures, and in line with financial timescales.

Inputs data into the General Ledger using journals.

Supports the delivery of key performance indicators for the Team.

Ensures that information is provided according to statutory return guidelines (SFIs) and expectations.

Investigates queries from Staff and Customers which could include late or non-payment of invoices and invoice price. Responsible for working directly with relevant parties to resolve issues quickly and agree workable solutions.

Responsibility for managing a range of Customer Accounts, requiring strong interpersonal and analysis skills, and an ability to develop appropriate plans and solutions, which meet the needs of both the customer and the Trust.

Will handle some complex calculations, analysis, and reconciliations, including VAT.

Inputs and updates customer accounts onto financial systems such as Oracle.

Participates in any mandatory, statutory or development training as required.

Demonstrates flexibility and agility to handle other tasks and duties as needed to meet the needs of the Team and Department.

May be required to work across various Trust sites.

About us

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality - opening a state of the art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. Do you want to work in one of the best performing NHS organisations in England? Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn't, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way! Please read 'applicant guidance notes' before submitting your application.

Details

Date posted

03 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

319-7415879JN-A

Job locations

Cobalt

7/8 Silver Fox Way

Newcastle Upon Tyne

NE27 0QJ


Job description

Job responsibilities

You will be able to find a full job description and person specification attached withing the supporting documents.

Job description

Job responsibilities

You will be able to find a full job description and person specification attached withing the supporting documents.

Person Specification

Qualifications

Essential

  • 5 GCSEs, including Mathematics and English at grades 4 or above, or equivalent.
  • Proficient in use of Excel and other Microsoft packages
  • NVQ level 3, Association of Accounting Technicians (AAT) Intermediate Level or equivalent qualification or equivalent experience.
  • NVQ level 3, Association of Accounting Technicians (AAT) Intermediate Level or equivalent qualification or equivalent experience.

Experience

Desirable

  • Experience of using databases
  • Knowledge of PAS system
  • Knowledge of Oracle finance system
  • Knowledge of Legasys system
Person Specification

Qualifications

Essential

  • 5 GCSEs, including Mathematics and English at grades 4 or above, or equivalent.
  • Proficient in use of Excel and other Microsoft packages
  • NVQ level 3, Association of Accounting Technicians (AAT) Intermediate Level or equivalent qualification or equivalent experience.
  • NVQ level 3, Association of Accounting Technicians (AAT) Intermediate Level or equivalent qualification or equivalent experience.

Experience

Desirable

  • Experience of using databases
  • Knowledge of PAS system
  • Knowledge of Oracle finance system
  • Knowledge of Legasys system

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Northumbria Healthcare NHS Foundation Trust

Address

Cobalt

7/8 Silver Fox Way

Newcastle Upon Tyne

NE27 0QJ


Employer's website

https://www.northumbria.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Northumbria Healthcare NHS Foundation Trust

Address

Cobalt

7/8 Silver Fox Way

Newcastle Upon Tyne

NE27 0QJ


Employer's website

https://www.northumbria.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Deputy Head of Financial Services

Sara Noon

sara.noon@northumbria-healthcare.nhs.uk

01912031563

Details

Date posted

03 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

319-7415879JN-A

Job locations

Cobalt

7/8 Silver Fox Way

Newcastle Upon Tyne

NE27 0QJ


Supporting documents

Privacy notice

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