Northumbria Healthcare NHS Foundation Trust

Maternity Support Worker

The closing date is 21 September 2025

Job summary

There is an exciting opportunity for a Maternity Support Worker to join the Infant Feeding Team within the Northumbria midwifery service. The role will be predominately based at our Northumbria Specialist Emergency Care Hospital, with the expectation to work at base sites. A flexible approach to the role is essential and the successful candidate must be prepared to work within other clinical areas within the Trusts' Maternity Services, if required to support service provision.

The role is pivotal in facilitating health promotion for families to support with infant feeding, referring, and signposting to appropriate services. The post holder will have knowledge, skills and experience in infant feeding support and will work in close collaboration with the maternity, neonatal and health visiting services to ensure a seamless delivery of care across the infant feeding service, providing continuity of care to families.

Participate in audits, with particular focus on recruiting families to participate in feedback on service care provision, in line with UNICEF UK Baby Friendly.

Working alongside the Infant Feeding Coordinator and Tongue Tie Practitioners within specialist clinics, including triage and diary management.

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received

Main duties of the job

Maternity support workers (MSWs) are an integral part of the maternity workforce and play an important role in supporting midwives and the wider maternity teams, mothers and their babies through pregnancy, labour and during the postnatal period. Providing a safe holistic approach to birth person centred care.

Are you enthusiastic and passionate about supporting mothers and babies, have excellent communication skills and are looking for a challenging role where you can help support and nurture new parents and babies then join our maternity team.

About us

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres.

We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.

Details

Date posted

19 September 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year Pro rata, per annum

Contract

Permanent

Working pattern

Full-time, Job share, Flexible working

Reference number

319-7367732GH-ADD

Job locations

Northumbria Specialist Emergency Care Hospital

Northumbria Way

Cramlington

NE23 6NZ


Job description

Job responsibilities

The post holder is expected to demonstrate they have the Essential person specification in line with the Job Description and undertake a set of defined competencies. Support will be given to employees to further develop their skills and explore pathways for progression where appropriate.

The following list is indicative as tasks and responsibilities will vary depending on the maternity setting the MSW is working in.

The MSW will:

Care of the birth person

Obstetric and Neonatal Emergencies

Health promotion and Screening

Infant feeding

Care of The Newborn

"Please note, for Secondment roles before an application is submitted, please ensure you have received the appropriate approval and completed documentation required beforehand, as this may delay the process if an offer was to be made."

Job description

Job responsibilities

The post holder is expected to demonstrate they have the Essential person specification in line with the Job Description and undertake a set of defined competencies. Support will be given to employees to further develop their skills and explore pathways for progression where appropriate.

The following list is indicative as tasks and responsibilities will vary depending on the maternity setting the MSW is working in.

The MSW will:

Care of the birth person

Obstetric and Neonatal Emergencies

Health promotion and Screening

Infant feeding

Care of The Newborn

"Please note, for Secondment roles before an application is submitted, please ensure you have received the appropriate approval and completed documentation required beforehand, as this may delay the process if an offer was to be made."

Person Specification

Qualifications

Essential

  • GCSE English and Math's Grades A-C, Levels 4-9, Functional Skills Level 2 or equivalent
  • Level 3 qualification in Health care or equivalent experience
  • Commitment to undertake inhouse training

Desirable

  • Foundation Degree Maternity Pathway
  • Care Certificate
Person Specification

Qualifications

Essential

  • GCSE English and Math's Grades A-C, Levels 4-9, Functional Skills Level 2 or equivalent
  • Level 3 qualification in Health care or equivalent experience
  • Commitment to undertake inhouse training

Desirable

  • Foundation Degree Maternity Pathway
  • Care Certificate

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Northumbria Healthcare NHS Foundation Trust

Address

Northumbria Specialist Emergency Care Hospital

Northumbria Way

Cramlington

NE23 6NZ


Employer's website

https://www.northumbria.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Northumbria Healthcare NHS Foundation Trust

Address

Northumbria Specialist Emergency Care Hospital

Northumbria Way

Cramlington

NE23 6NZ


Employer's website

https://www.northumbria.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Infant Feeding Coordinator

Claire Stringer

Claire.Stringer@northumbria-healthcare.nhs.uk

03448118111

Details

Date posted

19 September 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year Pro rata, per annum

Contract

Permanent

Working pattern

Full-time, Job share, Flexible working

Reference number

319-7367732GH-ADD

Job locations

Northumbria Specialist Emergency Care Hospital

Northumbria Way

Cramlington

NE23 6NZ


Supporting documents

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