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Northumbria Healthcare NHS Foundation Trust

Information Assistant

Information:

This job is now closed

Job summary

We are looking to recruit a well motivated enthusiastic Information Assistant. The successful candidate must be flexible, reliable and have excellent communication and organisational skills. This will be a challenging role, proven computing skills and the ability to work as part of a team is essential.

The successful candidate will be responsible for the collation and speedy input of accurate, complete data as part of the Child Health Information Team. Routine reports using MS Office software packages.

The post will be based at The Northumbria Healthcare Manufacturing and Innovation Hub, Avenue Road, Seaton Delaval, but the postholder may be required to work at other sites within the Trust.

The post is subject to the terms and conditions of the Administrative and Clerical Staff Whitley Council and General Whitley Council.

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.

Main duties of the job

Responsible for accurate input of quality data, and dissemination of output, accountable for meeting requirements in respect of data protection and Health and Safety.

Update the Child Health Information System ensure the recording of all children's health interventions, timely and accurate input and production of complete data as part of the Child Health Information Team.

Use the National Strategic Tracing Service to trace patient information in line with Caldicott guidelines.

Provide quality information for Neonatal Hearing Screening Programme.

Assist in the production of routine reports using MS Office XP software packages.

Dissemination of post.

Taking messages for colleagues and forwarding calls.

About us

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality - opening a state of the art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. Do you want to work in one of the best performing NHS organisations in England?

Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn't, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way! Please read 'applicant guidance notes' before submitting your application.

Details

Date posted

12 September 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year Per Annum

Contract

Permanent

Working pattern

Full-time

Reference number

319-7440330LH-HAS

Job locations

Manufacturing and Innovation Hub

Avenue Road

Seaton Delaval

NE25 0QJ


Job description

Job responsibilities

Communication regarding all medical information including, birth details, Neonatal Screening results, Health checks & Immunisations, evaluation quality of data and reporting erroneous data to the source ensuring all data is clean and relevant before entry to relevant information system.

Locate and request health records of children moving into the area, on receipt collate and compile for the health visitor ensuring all data is transferred onto the computer. Highlight any missing information i.e. immunisations.

Ensure all health notes and computer records are kept up-to-date i.e. changes to name, address, GP, and where appropriate inform relevant health professional.

Provide assistance to Information System Manager to introduce new procedures for data collection within the department, working together to provide patient information to the Neonatal Screening Team to enable the Trust to meet targets.

Job description

Job responsibilities

Communication regarding all medical information including, birth details, Neonatal Screening results, Health checks & Immunisations, evaluation quality of data and reporting erroneous data to the source ensuring all data is clean and relevant before entry to relevant information system.

Locate and request health records of children moving into the area, on receipt collate and compile for the health visitor ensuring all data is transferred onto the computer. Highlight any missing information i.e. immunisations.

Ensure all health notes and computer records are kept up-to-date i.e. changes to name, address, GP, and where appropriate inform relevant health professional.

Provide assistance to Information System Manager to introduce new procedures for data collection within the department, working together to provide patient information to the Neonatal Screening Team to enable the Trust to meet targets.

Person Specification

Qualifications

Essential

  • Educated to G.C.S.E. or equivalent level of knowledge and / or experience, with RSA or equivalent keyboard skills, along with knowledge of patient information systems.
  • Previous experience of working in an office environment particularly NHS or other health body

Desirable

  • RSA III Keyboard skills
  • ECDL

Experience & Knowledge

Essential

  • Previous experience of using computerised Patient based information systems
  • Knowledge of medical terminology in particular coding skills required for the National Immunisation and Health Surveillance programme for children.

Desirable

  • Experience of working in NHS
Person Specification

Qualifications

Essential

  • Educated to G.C.S.E. or equivalent level of knowledge and / or experience, with RSA or equivalent keyboard skills, along with knowledge of patient information systems.
  • Previous experience of working in an office environment particularly NHS or other health body

Desirable

  • RSA III Keyboard skills
  • ECDL

Experience & Knowledge

Essential

  • Previous experience of using computerised Patient based information systems
  • Knowledge of medical terminology in particular coding skills required for the National Immunisation and Health Surveillance programme for children.

Desirable

  • Experience of working in NHS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Northumbria Healthcare NHS Foundation Trust

Address

Manufacturing and Innovation Hub

Avenue Road

Seaton Delaval

NE25 0QJ


Employer's website

https://www.northumbria.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Northumbria Healthcare NHS Foundation Trust

Address

Manufacturing and Innovation Hub

Avenue Road

Seaton Delaval

NE25 0QJ


Employer's website

https://www.northumbria.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Child Health Information System Manager

Ian Mason

ian.mason@northumbria-healthcare.nhs.uk

01912828902

Details

Date posted

12 September 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year Per Annum

Contract

Permanent

Working pattern

Full-time

Reference number

319-7440330LH-HAS

Job locations

Manufacturing and Innovation Hub

Avenue Road

Seaton Delaval

NE25 0QJ


Supporting documents

Privacy notice

Northumbria Healthcare NHS Foundation Trust's privacy notice (opens in a new tab)