Job summary
Northumbria Healthcare NHS Foundation Trust provides health and social care services in acute and primary care settings, community hospitals, and care centres, through the 11,000 employed staff. The Trust spans over two counties of North Tyneside and Northumberland, and has a main WAN MPLS between the main hospitals in those regions.
Northumbria Digital Services team provide, IT services to all of the Trusts directorates, departments and subsidiaries and this role is to support the team to ensure the campus LAN, WAN and Wi-Fi services are correctly designed, implemented, secured and supported to match the digital delivery needs and ambitions of the Trusts digital strategy.
Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.
Main duties of the job
Responsible for the management and performance of client network infrastructure LAN/WAN, WLAN and DC, providing pro-active support to ensure maximum availability of service in line with Trust service level agreements.
To be a point of escalation through the network operational team, from the digital services department and the Network technician, engineer and associate roles.
About us
We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality - opening a state of the art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. Do you want to work in one of the best performing NHS organisations in England?
Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn't, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way! Please read 'applicant guidance notes' before submitting your application.
Job description
Job responsibilities
- To provide support for the Trusts Wide and Local Area Networks in conjunction with the Network Team Lead.
- Provide infrastructure support to ensure high availability, security and usability of the LAN/WAN that is transparent to users.
- To assist in the development of the data and voice network in line with the Trust policies.
- Maintenance of networked systems and, where appropriate, resolve or assist in troubleshooting any problems with those systems.
- Troubleshoot and triage all initial network related issues that occur trust wide.
- To assist with the installation of cabling throughout all of the client sites.
- To document data and voice network infrastructure as it is developed and maintained.
- To provide support to assist in the resolution of service desk incidents to agreed service levels.
- To ensure the effective operation and regular testing of telecommunications infrastructure services and systems.
- To work closely with those responsible for telecommunications operations, particularly the Contact Centre, Switchboard.
- To participate in the out of hours on-call rota.
- Demonstrate to core values and behaviours of the Trust.
Job description
Job responsibilities
- To provide support for the Trusts Wide and Local Area Networks in conjunction with the Network Team Lead.
- Provide infrastructure support to ensure high availability, security and usability of the LAN/WAN that is transparent to users.
- To assist in the development of the data and voice network in line with the Trust policies.
- Maintenance of networked systems and, where appropriate, resolve or assist in troubleshooting any problems with those systems.
- Troubleshoot and triage all initial network related issues that occur trust wide.
- To assist with the installation of cabling throughout all of the client sites.
- To document data and voice network infrastructure as it is developed and maintained.
- To provide support to assist in the resolution of service desk incidents to agreed service levels.
- To ensure the effective operation and regular testing of telecommunications infrastructure services and systems.
- To work closely with those responsible for telecommunications operations, particularly the Contact Centre, Switchboard.
- To participate in the out of hours on-call rota.
- Demonstrate to core values and behaviours of the Trust.
Person Specification
Qualifications
Essential
- A level 5 qualification in a relevant computer related discipline or equivalent knowledge/experience
Experience & Knowledge
Essential
- Experience of managing a Network infrastructure LAN, WAN, WLAN
- Knowledge and experience of CISCO network technologies
Desirable
- Appropriate industry recognised qualifications e.g. CCNA R&S or equivalent.
Other Requirements
Essential
- It is an essential requirement of the role that the post holder has a valid UK driving licence and is either a car owner and able to use the car for work purposes or has a Trust personal lease vehicle which may be used for the role. However, the Trust would consider making reasonable adjustments to the role, if necessary, to enable a disabled person to undertake the role
Person Specification
Qualifications
Essential
- A level 5 qualification in a relevant computer related discipline or equivalent knowledge/experience
Experience & Knowledge
Essential
- Experience of managing a Network infrastructure LAN, WAN, WLAN
- Knowledge and experience of CISCO network technologies
Desirable
- Appropriate industry recognised qualifications e.g. CCNA R&S or equivalent.
Other Requirements
Essential
- It is an essential requirement of the role that the post holder has a valid UK driving licence and is either a car owner and able to use the car for work purposes or has a Trust personal lease vehicle which may be used for the role. However, the Trust would consider making reasonable adjustments to the role, if necessary, to enable a disabled person to undertake the role
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
