Health Records Assistant

Job summary

We are looking to recruit a highly motivated and enthusiastic team player who can demonstrate high standards of reception and administrative skills to join the Health Records Team. The successful candidate will be based at Wansbeck Hospital however, they will be required to work on other sites within the Trust to ensure a high quality service is provided at all times.

The successful candidate must be flexible and able to adjust to the requirements of the service to cover various shifts, including weekends and all Bank Holidays.

This is a demanding role and the post holder must be able to work under pressure to meet the needs of the service. Full training will be given to allow the successful candidate to work as part of the team in the Central Medical Records Library, Medical Records Hubs, Main Outpatients, Wansbeck Clinic, Gynaecology, Antenatal, Morpeth View and Main Reception areas.

Experience of working with the general public and being able to demonstrate professionalism at all times is an essential part of this role.

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received

"Please note, for Secondment roles before an application is submitted, please ensure you have received the appropriate approval and completed documentation required beforehand, as this may delay the process if an offer was to be made.

Main duties of the job

There is a physical element to the role involving moving and handling of flatbeds and trollies, use of stepladders and standing for long periods when working in reception areas.

Customer orientated service compliant with the Trust confidentiality policy in line the GDPR.

Receiving patients and visitors into the reception areas with accurate and efficient recording and process of patient activity using NHS computer systems including Patient Administration System (PAS) and Mediviewer.

Work in partnership with colleagues in the Health Records Hubs, wards and departments across the Trust to provide a high-quality service to enhance the patient experience.

To provide non-clinical advice to patients, relatives, the public and internal and external agencies.

About us

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality - opening a state of the art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. Do you want to work in one of the best performing NHS organisations in England? Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn't, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way! Please read 'applicant guidance notes' before submitting your application.

Employer details

Employer name

Northumbria Healthcare NHS Foundation Trust

Address

Wansbeck General Hospital

Woodhorn Lane

Ashington

NE63 9JJ

Employer's website

https://www.northumbria.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

Northumbria Healthcare NHS Foundation Trust

Address

Wansbeck General Hospital

Woodhorn Lane

Ashington

NE63 9JJ

Employer's website

https://www.northumbria.nhs.uk/ (Opens in a new tab)

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