Northumbria Healthcare NHS Foundation Trust

Coffee Shop/Barista Assistant

The closing date is 01 September 2025

Job summary

We have a position available for a Coffee Shop/Barista Assistant for our new coffee shop/deli opening in the Health and Wellbeing Centre. We are searching for an engaging, courteous Barista who is passionate about food and beverage preparation and education. The Coffee Shop/Barista Assistant will greet customers, answer their questions, take orders and accept payments, and prepare and serve food and drinks.

You will also maintain a clean and well-stocked workspace and dining area, update displays, and continuously expand your knowledge of food and beverage quality controls, preparation methods, and presentation by being a trained coffee barista.

This vacancy will include working in the Health and Wellbeing Coffee Shop/Deli however, you may be required to work in other areas of catering within organisation.

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.

Main duties of the job

Responsible for the preparation of foodstuffs, general cleaning of equipment and areas within the Health & Wellbeing Centre and preparation and service of food to staff.
The post holder will be required to operate in the central dish wash area.
Preparing foods, such as sandwiches or baked goods, and grinding and blending coffee beans, brewing coffee and tea, and serving items to customers.
Packaging food and beverages for sale.
Selling coffee and tea blends and brewing equipment, highlighting the differences between items, and educating customers about brewing methods.
Cleaning and restocking work and dining areas, emptying trash and sanitizing equipment and utensils.
Learning about brewing methods, beverage blends, food preparation, and presentation techniques to improve food quality.
Updating signage and displays to attract customers.
Taking inventory and replenishing items in display cases, at tables, or behind the counter. Working as part of a fun, high-energy team.
Adhering to all food safety regulations and quality controls.

About us

NHFM is a wholly owned subsidiary of Northumbria Healthcare NHS Foundation Trust. Established in 2012, NHFM provide specialist project management services for large and small capital developments, estates maintenance and a full range of facilities services. Carrying out facilities management for a state-of-the-art specialist emergency care hospital - The Northumbria, three general hospitals - North Tyneside, Wansbeck and Hexham hospitals - and a number of smaller community hospitals and clinic sites, we cover one of the largest geographical areas of any NHS trust in the country.

Work for us and you will be making a real difference to the NHS and the thousands of people who use our services each year. Visit our website www.nhfm.co.uk for more information about who we are and benefits of working for us.

Date posted

18 August 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

319-7414166SC

Job locations

The Northumbria Health and Wellbeing Centre

Northumbria Way

Cramlington

NE23 6NZ

Job description

Job responsibilities

The receipt, checking for quality, temperature, correct quantity as per order to suppliers and the storage of such goods in the appropriate area within the time limits set out in the department policy on HACCP.
To be able to demonstrate the ability to serve food to staff and to be able to check temperature levels and be aware of the Food Temperature Regulations.
Operating the central dish wash machine, cleaning, drying and checking of the crockery and cutlery.
Preparation of vegetables, fruits and salads.
Service of food in the Dining Room and associated areas and preparation of sandwiches, hot snacks and beverages where applicable.
Operation of the cash register.
Awareness of appropriate image/appearance to suit service needs.
To be self reliant.
To be flexible in their working arrangements to cover for holidays and sickness and work all areas of the Health & Wellbeing Centre when required.
Cleaning of premises and equipment to the required standard.
Ensures compliance with the Food Hygiene Policy and the Codes of Practice. Work in such a manner that does not contravene the Health and Safety procedures of the Hospital and the Hotel Services Department.
Participate in training programmes relevant to efficiency, hygiene, fire drills, the requirements of the Health and Safety at Work Act 1974 and other such courses as deemed necessary for the efficient operation of the department.
This job description is not exhaustive but gives a broad indication of the main duties. It may be revised in the light of experience and changing circumstances in consultation with the post holder.

Job description

Job responsibilities

The receipt, checking for quality, temperature, correct quantity as per order to suppliers and the storage of such goods in the appropriate area within the time limits set out in the department policy on HACCP.
To be able to demonstrate the ability to serve food to staff and to be able to check temperature levels and be aware of the Food Temperature Regulations.
Operating the central dish wash machine, cleaning, drying and checking of the crockery and cutlery.
Preparation of vegetables, fruits and salads.
Service of food in the Dining Room and associated areas and preparation of sandwiches, hot snacks and beverages where applicable.
Operation of the cash register.
Awareness of appropriate image/appearance to suit service needs.
To be self reliant.
To be flexible in their working arrangements to cover for holidays and sickness and work all areas of the Health & Wellbeing Centre when required.
Cleaning of premises and equipment to the required standard.
Ensures compliance with the Food Hygiene Policy and the Codes of Practice. Work in such a manner that does not contravene the Health and Safety procedures of the Hospital and the Hotel Services Department.
Participate in training programmes relevant to efficiency, hygiene, fire drills, the requirements of the Health and Safety at Work Act 1974 and other such courses as deemed necessary for the efficient operation of the department.
This job description is not exhaustive but gives a broad indication of the main duties. It may be revised in the light of experience and changing circumstances in consultation with the post holder.

Person Specification

Qualifications / Professional Registration

Essential

Basic Food Hygiene and/or Level 1 Food Safety Certificate or must be achieved within 6 months of start date
Basic Numerate & Literate Skills

Desirable

NVQ Level 1 or 2
GCSE Maths and English (or equivalent)

Experience and knowledge

Essential

Barista / coffee shop training or experience

Desirable

Cash handling experience
Customer Service training

Person Specification

Qualifications / Professional Registration

Essential

Basic Food Hygiene and/or Level 1 Food Safety Certificate or must be achieved within 6 months of start date
Basic Numerate & Literate Skills

Desirable

NVQ Level 1 or 2
GCSE Maths and English (or equivalent)

Experience and knowledge

Essential

Barista / coffee shop training or experience

Desirable

Cash handling experience
Customer Service training

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Northumbria Healthcare NHS Foundation Trust

Address

The Northumbria Health and Wellbeing Centre

Northumbria Way

Cramlington

NE23 6NZ

Employer's website

https://www.northumbria.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Northumbria Healthcare NHS Foundation Trust

Address

The Northumbria Health and Wellbeing Centre

Northumbria Way

Cramlington

NE23 6NZ

Employer's website

https://www.northumbria.nhs.uk/ (Opens in a new tab)