Job summary
We welcome applications from Nurse associates for consideration but please ensure you are familiar with the Locality Supervisor Job description prior to applying.
Work across localities/PCNs to supervise, coordinate and assist with the provision of physical, personal and emotional care to patients.
Coordinating patient care resource across Localities/PCNs to provide responsive and appropriate patient care, managing the needs of patients through planned, unplanned and palliative care.
Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.
Main duties of the job
Set goals for positive outcomes as agreed with the patients.
Screens initial referral and agrees what care provision will be provided to meet needs.
Regularly review assessments of existing patients to ensure they continue to meet patient's needs.
Create and review care needs.
Allocate work to Nursing assistants.
Ensure all care needs are covered through rostering and co-ordinating nursing assistants.
Provide supervision and support to nursing assistants.
Provide sickness and holiday cover when required.
Monitor nursing assistants' training compliance.
Participate in Out of Hours Duty Arrangements, Call Outs and 'On Call' responsibilities, as necessary, to provide a Safe Service delivery.
Other duties appropriate to the nature, level and grade of the post.
To respond to enquiries both face to face and by telephone from visitors, patients and staff and other agencies.
About us
We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality - opening a state of the art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. Do you want to work in one of the best performing NHS organisations in England? Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn't, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way! Please read 'applicant guidance notes' before submitting your application.
Job description
Job responsibilities
Provides and receives information to inform the detail of the care package.
Negotiates with commissioners and patients to agree service provision.
Providing and receiving routine information orally, in writing or electronically to inform work colleagues, patients, patients, carers, the public or other external contacts.
Able to use electronic systems.
Able to write detailed clear instructions, case notes and reports.
Able to contribute to department meetings.
Exchange of information with all levels of staff.
Communicate issues requiring tact and persuasive skills to staff.
Provides and receives both routine and complex information where empathy is required.
Effective and timely communication as part of line management [SA(N1] responsibilities.
Work in partnership with other health professionals and external agencies to provide a personalised service to meet the patients needs.
Ability to work as part of a team, sharing information and records that enables the right decision and best outcomes for the patient.
Establish and maintain effective communication with patients and relatives/carers.
Internally, will be required to communicate with: Nursing Assistants, Senior Nursing Assistants, Administrators, Registered Managers, Operational Lead, Social Care Assessors and other Trust / Local Authority employees, Locality Supervisors, Scheduling Officers.
Externally, will be required to communicate with: patients/families, multi-disciplinary team, education, voluntary agencies, social care and general members of the public. This list is not exhaustive.
Must be able to demonstrate the English language proficiency level required for this post.
Knowledge, Skills, Training and Experience:
NVQ Level 3 or equivalent in direct care/health/health and social care.
Experience with relevant patient group.
Supervisory experience.
Experience of care co-ordination and staff rostering.
A good general education demonstrating literacy and numeracy.
Ability to organise own workload and to effectively supervise work of others.
Understanding of Health policy, Health and Social Care legislation, Policies and Guidelines and their underpinning principles.
Sound understanding of the Care Quality Commission Regulatory standards.
It is an essential requirement of the role that the post holder has a valid driving license and is either a car owner and able to use the car for work purposes, or has a Trust personal lease vehicle which may be used for the role. However, the Trust would consider making reasonable adjustments to the role, if necessary, to enable a disabled person to undertake the role.
Job description
Job responsibilities
Provides and receives information to inform the detail of the care package.
Negotiates with commissioners and patients to agree service provision.
Providing and receiving routine information orally, in writing or electronically to inform work colleagues, patients, patients, carers, the public or other external contacts.
Able to use electronic systems.
Able to write detailed clear instructions, case notes and reports.
Able to contribute to department meetings.
Exchange of information with all levels of staff.
Communicate issues requiring tact and persuasive skills to staff.
Provides and receives both routine and complex information where empathy is required.
Effective and timely communication as part of line management [SA(N1] responsibilities.
Work in partnership with other health professionals and external agencies to provide a personalised service to meet the patients needs.
Ability to work as part of a team, sharing information and records that enables the right decision and best outcomes for the patient.
Establish and maintain effective communication with patients and relatives/carers.
Internally, will be required to communicate with: Nursing Assistants, Senior Nursing Assistants, Administrators, Registered Managers, Operational Lead, Social Care Assessors and other Trust / Local Authority employees, Locality Supervisors, Scheduling Officers.
Externally, will be required to communicate with: patients/families, multi-disciplinary team, education, voluntary agencies, social care and general members of the public. This list is not exhaustive.
Must be able to demonstrate the English language proficiency level required for this post.
Knowledge, Skills, Training and Experience:
NVQ Level 3 or equivalent in direct care/health/health and social care.
Experience with relevant patient group.
Supervisory experience.
Experience of care co-ordination and staff rostering.
A good general education demonstrating literacy and numeracy.
Ability to organise own workload and to effectively supervise work of others.
Understanding of Health policy, Health and Social Care legislation, Policies and Guidelines and their underpinning principles.
Sound understanding of the Care Quality Commission Regulatory standards.
It is an essential requirement of the role that the post holder has a valid driving license and is either a car owner and able to use the car for work purposes, or has a Trust personal lease vehicle which may be used for the role. However, the Trust would consider making reasonable adjustments to the role, if necessary, to enable a disabled person to undertake the role.
Person Specification
Qualifications
Essential
- NVQ 3 or equivalent in direct care/health/health and social care.
Experience and Knowledge
Essential
- Experience in care work with relevant patient group.
- Supervisory experience
- Experience of care co-ordination and staff rostering.
- A good general education demonstrating literacy and numeracy.
Desirable
- Experience of conducting staff supervision.
- Awareness of Electronic Care Systems.
Other Requirements
Essential
- It is an essential requirement of the role that the post holder has a valid driving license and is either a car owner and able to use the car for work purposes, or has a Trust personal lease vehicle which may be used for the role. However, the Trust would consider making reasonable adjustments to the role, if necessary, to enable a disabled person to undertake the role
Person Specification
Qualifications
Essential
- NVQ 3 or equivalent in direct care/health/health and social care.
Experience and Knowledge
Essential
- Experience in care work with relevant patient group.
- Supervisory experience
- Experience of care co-ordination and staff rostering.
- A good general education demonstrating literacy and numeracy.
Desirable
- Experience of conducting staff supervision.
- Awareness of Electronic Care Systems.
Other Requirements
Essential
- It is an essential requirement of the role that the post holder has a valid driving license and is either a car owner and able to use the car for work purposes, or has a Trust personal lease vehicle which may be used for the role. However, the Trust would consider making reasonable adjustments to the role, if necessary, to enable a disabled person to undertake the role
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
