Administrator/Receptionist
The closing date is 18 July 2025
Job summary
The candidate is to provide general administration duties including Reception and the Central Booking Appointment Line. Knowledge and experience of using databases and data inputting is desirable, but training will be given. Experience in the use of IT packages including Microsoft Word, Excel, Power-Point and Outlook.Successful candidates should possess a good general education (GCSE's grades A-C), excellent keyboard and word processing skills (ECDL/RSA2), excellent organisational, communication and interpersonal skills, the ability to work under pressure, and empathy and understanding when dealing with patients.
Full time hours (part time hours may be considered). The service operates Monday to Saturday and you may be required to work between 7am and 7 pm depending on the needs of the service.
Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.
Main duties of the job
- To provide comprehensive, administrative, IT and clerical support for all staff within the Northumbria Healthcare NHS Foundation Trust, Integrated Sexual Health Service.
- To work flexibly within a team, providing support to colleagues, the multidisciplinary team and provide cover for other administrative and clerical staff when required, on a shared basis.
- To present a user-friendly and accessible service for the public.
- To deal with reception & telephone enquiries effectively and efficiently.
About us
We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.
Details
Date posted
04 July 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£24,169 a year pro rata per annum
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
319-7153576IO-HAS-A
Job locations
One to One Centres - Blyth and Shiremoor
Ward 9, North Tyneside General Hospital
North Shields
NE29 8NH
Employer details
Employer name
Northumbria Healthcare NHS Foundation Trust
Address
One to One Centres - Blyth and Shiremoor
Ward 9, North Tyneside General Hospital
North Shields
NE29 8NH
Employer's website
https://www.northumbria.nhs.uk/ (Opens in a new tab)









Employer contact details
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