Job summary
This role involves the provision of a high quality, efficient customer orientated security service and compliance with the Trust Patient Confidentiality Policy.
The job role requires that the post holder will either undertake the role of porter or security guard during their shift, working one fixed day per week with the remaining hours allocated ADHOC in advance. This post is required to work on a rolling Rota working 12 hour shifts with a 1 hour un-paid break.
Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received
Main duties of the job
The Security department at Northumbria Specialist Emergency Care Hospital provide a variety of services to patients and departments, including maintaining a safe environment for patients and staff.
The post-holder will provide a comprehensive Security/Porter service to all Wards and Departments on site to be flexible in approach to work and undertake other duties that are assigned under the role.They will provide a security service to the hospital and grounds, protecting people and property and detecting and preventing crime. To manage the Trust's car parks, dealing with illegally parked vehicles and ensuring safe access and egress from site.
About us
NHFM is a wholly owned subsidiary of Northumbria Healthcare NHS Foundation Trust. Established in 2012, NHFM provide specialist project management services for large and small capital developments, estates maintenance and a full range of facilities services. Carrying out facilities management for a state-of-the-art specialist emergency care hospital - The Northumbria, three general hospitals - North Tyneside, Wansbeck and Hexham hospitals - and a number of smaller community hospitals and clinic sites, we cover one of the largest geographical areas of any NHS trust in the country.
Work for us and you will be making a real difference to the NHS and the thousands of people who use our services each year. Visit our website www.nhfm.co.uk for more information about who we are and benefits of working for us.
Job description
Job responsibilities
- To assist in the direction of patients and visitors.
- The conveyance and movement of patients by wheelchair, stretcher etc
- The collection and delivery of linen, refuse, clinical waste trolleys, food trolleys, stores, beds, bedding, furniture, equipment and records to designated area.
- The sorting of incoming mail and franking of external mail as required
- Reception and movement of medical gas cylinders within Health and Safety guidelines.
- Removal of refuse from waste bins located outside the hospital entrance, on a daily basis.
- Daily cleaning of external areas situated at hospital entrances.
- The conveyance of deceased patients to the Mortuary.
- To meet and escort the Fire Brigade following fire alarms and to act as a Fire Marshall as required.
- The preparation of deceased patients for mortuary viewing, out of normal hours, to a high standard as specified in exceptional circumstances i.e. road traffic accidents etc. where appropriate.
- The safekeeping of deceased valuables from mortuary to ECC department safe or cashiers office, in accordance with procedures where appropriate.
- To carry a bleep in the absence of the Head or Charge-hand Porter and instruct porters in their daily issues.
- To assist in the training of all new portering staff.
- Provide cover for the telephone operator in the event of breaks, holiday andsickness
- To monitor the medical gases display panel and hospital bleep system. (Hexham only)
- To secure areas and operation of CCTV as required
- Changing medical gas cylinders and manifolds.
- Driving, cleaning, refuelling and maintaining records of the hospital vehicles and delivery of goods and equipment as required.
- Any other duties as deemed appropriate by the Management.
- Prevention of violence to staff by calming violent or distressed people where possible or by using physical intervention techniques as a last resort.
- Patrolling the car parks to identify illegally parked cars and to ensure vehicles are parked in designated parking areas only.
- To ensure regular patrols are done around the grounds and out buildings.
- Responding to fire or intruder alarms on site.
- To switch off lights as necessary, if not in us
Job description
Job responsibilities
- To assist in the direction of patients and visitors.
- The conveyance and movement of patients by wheelchair, stretcher etc
- The collection and delivery of linen, refuse, clinical waste trolleys, food trolleys, stores, beds, bedding, furniture, equipment and records to designated area.
- The sorting of incoming mail and franking of external mail as required
- Reception and movement of medical gas cylinders within Health and Safety guidelines.
- Removal of refuse from waste bins located outside the hospital entrance, on a daily basis.
- Daily cleaning of external areas situated at hospital entrances.
- The conveyance of deceased patients to the Mortuary.
- To meet and escort the Fire Brigade following fire alarms and to act as a Fire Marshall as required.
- The preparation of deceased patients for mortuary viewing, out of normal hours, to a high standard as specified in exceptional circumstances i.e. road traffic accidents etc. where appropriate.
- The safekeeping of deceased valuables from mortuary to ECC department safe or cashiers office, in accordance with procedures where appropriate.
- To carry a bleep in the absence of the Head or Charge-hand Porter and instruct porters in their daily issues.
- To assist in the training of all new portering staff.
- Provide cover for the telephone operator in the event of breaks, holiday andsickness
- To monitor the medical gases display panel and hospital bleep system. (Hexham only)
- To secure areas and operation of CCTV as required
- Changing medical gas cylinders and manifolds.
- Driving, cleaning, refuelling and maintaining records of the hospital vehicles and delivery of goods and equipment as required.
- Any other duties as deemed appropriate by the Management.
- Prevention of violence to staff by calming violent or distressed people where possible or by using physical intervention techniques as a last resort.
- Patrolling the car parks to identify illegally parked cars and to ensure vehicles are parked in designated parking areas only.
- To ensure regular patrols are done around the grounds and out buildings.
- Responding to fire or intruder alarms on site.
- To switch off lights as necessary, if not in us
Person Specification
Qualifications / Professional Registration
Essential
- A recognised qualification issued by the Security Industry Authority, will, if not currently held, be expected to be worked towards and gained within 12 months of appointment.
Experience and knowledge
Desirable
- Previous experience in Conflict resolution/Physical intervention techniques
Other requirements
Essential
- It is an essential requirement of the role that the post holder has a valid driving licence and is either a car owner and able to use the car for work purposes, or has a Trust personal lease vehicle which may be used for the role. However, the Trust would consider making reasonable adjustments to the role, if necessary, to enable a disabled person to undertake the role.
Person Specification
Qualifications / Professional Registration
Essential
- A recognised qualification issued by the Security Industry Authority, will, if not currently held, be expected to be worked towards and gained within 12 months of appointment.
Experience and knowledge
Desirable
- Previous experience in Conflict resolution/Physical intervention techniques
Other requirements
Essential
- It is an essential requirement of the role that the post holder has a valid driving licence and is either a car owner and able to use the car for work purposes, or has a Trust personal lease vehicle which may be used for the role. However, the Trust would consider making reasonable adjustments to the role, if necessary, to enable a disabled person to undertake the role.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
