Northumbria Healthcare NHS Foundation Trust

Clerical Officer

This job is now closed

Job summary

Applications are invited from candidates who are suitably qualified and experienced in clerical work to join our busy administration team at Hexham General Hospital.

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received

PREVIOUS APPLICANTS NEED NOT APPLY

Main duties of the job

The successful candidate will support the secretarial team with day to day tasks and transcription of documents created using our digital dictation system, filing, retrieval scanning and storage of electronic patient records, handling post and dealing with telephone enquiries

You will be required to have or gain good knowledge of our patient administration system and should be proficient in all IT packages and their applications.

The post holder must be able to use their own initiative, work under pressure, keep to strict deadlines and have excellent organisational, interpersonal and communication skills.

About us

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality - opening a state of the art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. Do you want to work in one of the best performing NHS organisations in England? Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn't, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way! Please read 'applicant guidance notes' before submitting your application.

Date posted

29 January 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

319-6956080AZ

Job locations

Hexham General Hospital

Corbridge Road

Hexham

NE46 1QJ

Job description

Job responsibilities

To assist in the general efficient running of sub-speciality offices including typing/G2transcription, filing, retrieval and storage of patient records, handling post and dealingwith telephone enquiries.

To cover for other Band 2 Clerical jobs as required.

To act up to Band 3 for short-term absences e.g. annual/sick leave.

Job description

Job responsibilities

To cover for other Band 2 Clerical jobs as required.

To act up to Band 3 for short-term absences e.g. annual/sick leave.

Person Specification

Qualifications

Essential

Educated to GCSE level or equivalent in three subjects including English and Mathematics Grade A-D or equivalent experience to demonstrate good numeracy or literacy skills
NVQ Level 2 in customer care/admin or equivalent experience

Desirable

RSA 3/OCR (or equivalent experience)
Knowledge of Medical Terminology & procedures
ECDL (or equivalent)

Experience and knowledge

Essential

IT skills in the use of Microsoft products (Word, Excel etc.)
Knowledge of office equipment and systems

Desirable

Medical Secretary Training
Audio typing skills

Person Specification

Qualifications

Essential

Educated to GCSE level or equivalent in three subjects including English and Mathematics Grade A-D or equivalent experience to demonstrate good numeracy or literacy skills
NVQ Level 2 in customer care/admin or equivalent experience

Desirable

RSA 3/OCR (or equivalent experience)
Knowledge of Medical Terminology & procedures
ECDL (or equivalent)

Experience and knowledge

Essential

IT skills in the use of Microsoft products (Word, Excel etc.)
Knowledge of office equipment and systems

Desirable

Medical Secretary Training
Audio typing skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Northumbria Healthcare NHS Foundation Trust

Address

Hexham General Hospital

Corbridge Road

Hexham

NE46 1QJ

Employer's website

https://www.northumbria.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Northumbria Healthcare NHS Foundation Trust

Address

Hexham General Hospital

Corbridge Road

Hexham

NE46 1QJ

Employer's website

https://www.northumbria.nhs.uk/ (Opens in a new tab)