Job summary
We have position available for a senior catering supervisor to join our team at Wansbeck hospital.
The successful candidate will support the catering superintendent and facilities manager by providing a high level of supervision to the catering staff working in the kitchen, restaurant and coffee shop.
As part of this role, you will be required to maintain the standards of cleanliness as specified throughout the work areas, by means of approved methods.
Please note that it is a requirement of NHFML that all successful applicants pay for their own DBS certificate, if a DBS check is required for the post. The method of payment is a salary deduction from your first monthly pay.
"Please note, for Secondment roles before an application is submitted, please ensure you have received the appropriate approval and completed documentation required beforehand, as this may delay the process if an offer was to be made."
Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.
Main duties of the job
The successful candidate will have previous supervisory experience in a catering environment and will have an excellent understanding of COSHH and HACCP regulations.
You should be able to prioritise your own workload and have a good working knowledge of Microsoft office software packages.
You should have a good understanding of HR procedures, including recruitment and selection, completion of staff appraisals and training, and be comfortable having difficult conversations with staff members to ensure that our service levels are met.
About us
NHFM is a wholly owned subsidiary of Northumbria Healthcare NHS Foundation Trust. Established in 2012, NHFM provide specialist project management services for large and small capital developments, estates maintenance and a full range of facilities services. Carrying out facilities management for a state-of-the-art specialist emergency care hospital - The Northumbria, three general hospitals - North Tyneside, Wansbeck and Hexham hospitals - and a number of smaller community hospitals and clinic sites, we cover one of the largest geographical areas of any NHS trust in the country.
Work for us and you will be making a real difference to the NHS and the thousands of people who use our services each year. Visit our website www.nhfm.co.uk for more information about who we are and benefits of working for us.
Job description
Job responsibilities
To provide a high quality catering service for patients, staff and visitors trust-wide.
To maintain a high standard service and quality of food and beverages, including standards of hygiene, HACCP, COSHH and adherence to all Trust policies.
Responsible for simple preparation, cooking and dispatch of all types of meals, whether fresh, frozen or chilled.
To act as working supervisor assisting with all catering duties and to assist in the co-ordination of the Catering Services to the Soft Services Facilities Manager. Checking and accounting for cash and vouchers, keeping of records and the continuous update of the Function Diary.
Oversee the replenishing and maintenance of automatic vending machines. Must have a sound knowledge of stock control procedures.
To be flexible in working arrangements and undertake any other duties as may be required. To be willing to undertake training that is deemed necessary by the Catering Superintendent /Hotel Services Officer.
Fully effective and efficient deployment of staff.
Administration of Staff Rostering system.
Undertake Return to Work meetings with staff following sickness absence.
Successful and effective programme of duties associated with staff management such as administration, training and development, appraisal, counseling.
The checking and upkeep of all catering equipment and the maintenance of service/report schedules.
To carry out on the job training to staff to ensure correct methods and working practices. To give sufficient close supervision and training to new staff until the required standard of work is achieved.
To respond to low level complaints in an effective and professional manner to a successful resolution.
To ensure that appraisals and statutory and mandatory training are complete in their designated staff group.
To regularly complete quality control sheets in accordance with quality control procedures.
To assist staff in recording incidents via the Datix system.
This job description is not exhaustive but gives a broad indication of the main duties. It may be revised in the light of experience and changing circumstances in consultation with the post holder.
Job description
Job responsibilities
To provide a high quality catering service for patients, staff and visitors trust-wide.
To maintain a high standard service and quality of food and beverages, including standards of hygiene, HACCP, COSHH and adherence to all Trust policies.
Responsible for simple preparation, cooking and dispatch of all types of meals, whether fresh, frozen or chilled.
To act as working supervisor assisting with all catering duties and to assist in the co-ordination of the Catering Services to the Soft Services Facilities Manager. Checking and accounting for cash and vouchers, keeping of records and the continuous update of the Function Diary.
Oversee the replenishing and maintenance of automatic vending machines. Must have a sound knowledge of stock control procedures.
To be flexible in working arrangements and undertake any other duties as may be required. To be willing to undertake training that is deemed necessary by the Catering Superintendent /Hotel Services Officer.
Fully effective and efficient deployment of staff.
Administration of Staff Rostering system.
Undertake Return to Work meetings with staff following sickness absence.
Successful and effective programme of duties associated with staff management such as administration, training and development, appraisal, counseling.
The checking and upkeep of all catering equipment and the maintenance of service/report schedules.
To carry out on the job training to staff to ensure correct methods and working practices. To give sufficient close supervision and training to new staff until the required standard of work is achieved.
To respond to low level complaints in an effective and professional manner to a successful resolution.
To ensure that appraisals and statutory and mandatory training are complete in their designated staff group.
To regularly complete quality control sheets in accordance with quality control procedures.
To assist staff in recording incidents via the Datix system.
This job description is not exhaustive but gives a broad indication of the main duties. It may be revised in the light of experience and changing circumstances in consultation with the post holder.
Person Specification
Qualifications
Essential
- General Education
- City and Guilds 706/1 and 706/2, or NVQ Level 3, or have equivalent experience in large scale catering.
- Level 3 (Intermediate) Food Safety Certificate
Desirable
- Supervisory or Management training
- Training qualification
- ECDL certificate.
Experience & Knowledge
Essential
- Customer Service Training
- Experience of working in a catering environment
- Supervisory Experience
- Experience in Training Staff
Person Specification
Qualifications
Essential
- General Education
- City and Guilds 706/1 and 706/2, or NVQ Level 3, or have equivalent experience in large scale catering.
- Level 3 (Intermediate) Food Safety Certificate
Desirable
- Supervisory or Management training
- Training qualification
- ECDL certificate.
Experience & Knowledge
Essential
- Customer Service Training
- Experience of working in a catering environment
- Supervisory Experience
- Experience in Training Staff
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
