Job summary
We are seeking a skilled Head of Operations with a preference for candidates who have experience working within the NHS, proven expertise in writing and developing reports and implementation of Oracle eBusiness Suite.
NEP is a not-for-profit NHS consortium committed to providing the English NHS with a leading 'true cloud' based Enterprise Resource Planning (ERP) Finance & Procurement solution. Fully hosted by Northumbria Healthcare NHS Foundation Trust, NEP has a rich history dating back to its founding in 1999. The consortium was established on the principle of collaboration to offer NHS organisations a shared, cost-effective ERP platform.
Main duties of the job
In Summary the Head of Operations is responsible for a range of specialised areas across the Operational Management of NEP Cloud and its service delivery including supporting the Strategic Planning across the service. The Post Holder is responsible for the management, development and supervision of the Process Development, Service Delivery and Quality and Assurance Teams.
About us
Do you want to work in one of the best performing NHS organisations in England? Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn't, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way! Please read 'applicant guidance notes' before submitting your application.
Job description
Job responsibilities
The Head of Operations is also responsible for;- The implementation and deployment of the NEP Cloud System in accordance with agreed quality standards.- The design and setup of Organisation configurations on the NEP Cloud System, including new and merged Organisations.- The in-house development, testing and implementation of customised business solutions within agreed parameters and to agreed quality standards.- The design, testing and implementation of reporting protocols in accordance with the NEP Reporting Strategy.- Providing advice and assistance to the NEP Consortium, other NHS Organisations and other clients and partners, for the deployment of standardised reporting and business processes for the Accounting to Reporting and related functions.- Ensuring regular monitoring of relevant elements of the NEP Programme of Work, to enable the effective delivery of work packages within agreed timescales.- Analysing highly complex data to ensure the delivery of specialised training and the design and development of information reports involving the adaptation of complex software.
Job description
Job responsibilities
The Head of Operations is also responsible for;- The implementation and deployment of the NEP Cloud System in accordance with agreed quality standards.- The design and setup of Organisation configurations on the NEP Cloud System, including new and merged Organisations.- The in-house development, testing and implementation of customised business solutions within agreed parameters and to agreed quality standards.- The design, testing and implementation of reporting protocols in accordance with the NEP Reporting Strategy.- Providing advice and assistance to the NEP Consortium, other NHS Organisations and other clients and partners, for the deployment of standardised reporting and business processes for the Accounting to Reporting and related functions.- Ensuring regular monitoring of relevant elements of the NEP Programme of Work, to enable the effective delivery of work packages within agreed timescales.- Analysing highly complex data to ensure the delivery of specialised training and the design and development of information reports involving the adaptation of complex software.
Person Specification
Qualifications
Essential
- A professional Masters level qualification in Accountancy or Procurement related study areas, or equivalent further specialist training and working experience.
- Practitioner Level Certificate in Project Methodology, i.e. Prince2.
Experience
Essential
- Broad and highly-developed management and relationship skills, based on vast experience of working in a managerial capacity, within a pro-active team-based customer-focussed and service delivery environment.
- In depth working knowledge of project management and systems / business development - A qualification Project Management methodology, would be beneficial but not essential.
Desirable
- Qualification in Project Management methodology
- Although not essential experience of working within the NHS would be a benefit to the post holder.
Other
Essential
- It is an essential requirement of the role that the post holder has a valid driving licence and is either a car owner and able to use the car for work purposes, or has a Trust personal lease vehicle which may be used for the role. However, the Trust would consider making reasonable adjustments to the role, if necessary, to enable a disabled person to undertake the role
Person Specification
Qualifications
Essential
- A professional Masters level qualification in Accountancy or Procurement related study areas, or equivalent further specialist training and working experience.
- Practitioner Level Certificate in Project Methodology, i.e. Prince2.
Experience
Essential
- Broad and highly-developed management and relationship skills, based on vast experience of working in a managerial capacity, within a pro-active team-based customer-focussed and service delivery environment.
- In depth working knowledge of project management and systems / business development - A qualification Project Management methodology, would be beneficial but not essential.
Desirable
- Qualification in Project Management methodology
- Although not essential experience of working within the NHS would be a benefit to the post holder.
Other
Essential
- It is an essential requirement of the role that the post holder has a valid driving licence and is either a car owner and able to use the car for work purposes, or has a Trust personal lease vehicle which may be used for the role. However, the Trust would consider making reasonable adjustments to the role, if necessary, to enable a disabled person to undertake the role
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
