Northumbria Healthcare NHS Foundation Trust

Rota Co-ordinator

This job is now closed

Job summary

An exciting opportunity has arisen within the Medicine Business Unit, based at NSECH. We are seeking a motivated and conscientious individual to work within our fast-paced Medicine Rota Team.

This role is pivotal in supporting the day to day management of the medical & alternative workforce rotas, ensuring that appropriate levels of staff and clinical safety is maintained at all times.

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.

Main duties of the job

Ensure that rota information for doctors and alternative workforce across Medicine & Emergency Care Trust-wide (NSECH, Alnwick, Hexham, North Tyneside and Wansbeck) is processed in accordance with policies and procedures.
Investigate rostering enquiries & queries from staff and provides assistance and advice as required.
Co-ordinate rotas across the business unit to ensure maximal cover and that any reported/identified gaps are covered in a timely manner or escalated following agreed processes.
Develop spreadsheets, publish rotas on the e-roster system and generate information reports.
Use e-rostering system on a daily basis to monitor leave requests and ensure system is kept up to date with any changes.
Deputise for Lead Rota Co-ordinator when absent short-term, attend meetings and take notes to be shared with team.
Support daily, weekly and monthly tasks to ensure a high level of delivery across the team.
Support the Lead Rota Co-ordinator and the Rota Manager to ensure that information is collected and recorded accurately in preparation for writing and maintaining rotas.
Generate rotas, seek approval for their publication and ensure they are accurate and support clinical teams to enable them to deliver high quality, safe patient care.
Work as part of a team to ensure the publication of rotas is achieved within agreed deadlines.
Monitor leave entitlements to ensure doctors and alternative workforce have their leave allocated and approved in a timely manner.

About us

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality - opening a state of the art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. Do you want to work in one of the best performing NHS organisations in England? Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn't, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way! Please read 'applicant guidance notes' before submitting your application.

Date posted

18 December 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year Pro Rata Per Annum

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

319-6762569PM-A

Job locations

The Northumbria Emergency Care Hospital

Northumbria Way

Cramlington

NE23 6NZ

Job description

Job responsibilities

Provide and receive routine information using verbal and written/electronic communication.
Needs to be able to communicate on all levels and will build relationships with Workforce, HR, Learning & Development and PostGrad Teams as well as other rota co-ordinators and external Agency for Doctors and Lead Employer Trust.
Communicate daily with customers both internally and externally to the organisation.
Communicate complex or sensitive roster information which may be seen as complicated into an easily understood format. This includes gathering information such as part time working / non-working days / leave requests / on call needs / OH advice and matching this against wider team requirements.
Work closely with the clinical teams, other rota co-ordinators, Rota Manager and liasing with Operational Service Managers, identifying conflicts in rota schedules and using diplomacy and tact to suggest possible resolutions.
Attends meetings, takes notes and communicates back to team.
Must be able to demonstrate the English language proficiency level required for this post as it requires a considerable amount of verbal and written communications.

Job description

Job responsibilities

Provide and receive routine information using verbal and written/electronic communication.
Needs to be able to communicate on all levels and will build relationships with Workforce, HR, Learning & Development and PostGrad Teams as well as other rota co-ordinators and external Agency for Doctors and Lead Employer Trust.
Communicate daily with customers both internally and externally to the organisation.
Communicate complex or sensitive roster information which may be seen as complicated into an easily understood format. This includes gathering information such as part time working / non-working days / leave requests / on call needs / OH advice and matching this against wider team requirements.
Work closely with the clinical teams, other rota co-ordinators, Rota Manager and liasing with Operational Service Managers, identifying conflicts in rota schedules and using diplomacy and tact to suggest possible resolutions.
Attends meetings, takes notes and communicates back to team.
Must be able to demonstrate the English language proficiency level required for this post as it requires a considerable amount of verbal and written communications.

Person Specification

Qualifications

Essential

NVQ3 in Administration or equivalent experience.
Must be able to demonstrate the English language proficiency level required for this post - as a minimum Functional skills L2
Maths proficiency level required for this post - as a minimum Functional skills L2

Experience and Knoweldge

Essential

Customer care

Desirable

Experience of working with rosters
Previous NHS experience working with ward based clinical staff
Experience using MS Excel/ ECDL

Person Specification

Qualifications

Essential

NVQ3 in Administration or equivalent experience.
Must be able to demonstrate the English language proficiency level required for this post - as a minimum Functional skills L2
Maths proficiency level required for this post - as a minimum Functional skills L2

Experience and Knoweldge

Essential

Customer care

Desirable

Experience of working with rosters
Previous NHS experience working with ward based clinical staff
Experience using MS Excel/ ECDL

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Northumbria Healthcare NHS Foundation Trust

Address

The Northumbria Emergency Care Hospital

Northumbria Way

Cramlington

NE23 6NZ

Employer's website

https://www.northumbria.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Northumbria Healthcare NHS Foundation Trust

Address

The Northumbria Emergency Care Hospital

Northumbria Way

Cramlington

NE23 6NZ

Employer's website

https://www.northumbria.nhs.uk/ (Opens in a new tab)