Northumbria Healthcare NHS Foundation Trust

Ward Clerk

This job is now closed

Job summary

An exciting opportunity has arisen for a hardworking, enthusiastic and motivated individual to join our busy Surgery wards based at Northumbria Specialist Emergency Care Hospital.

This post is full time and will cover The Birthing Centre, Ambulatory Care Unit, and Wards 1 and 15.

The shifts will be on a rota basis and will cover a range of Earlies, long days and weekends. To be discussed further at interview.

Previous applicants need not apply.

Main duties of the job

We are looking for an enthusiastic and motivated individual to join our busy Surgery Ward Clerk Team at NSECH. This post is fulltime and will cover the Birthing Centre, ACU, ward 1 and ward 15 based at NSECH.

Applications are invited from suitably qualified and experienced candidates to provide a reception service, and act as an initial first contact for patients, visitors and other healthcare professionals on the telephone and face to face.

The successful candidate will provide support and cover as a relief ward clerk to the Medical Wards in absence due to sickness and holidays. The post holder should have excellent communication, organisational and interpersonal skills and ideally be able to work flexibly with minimum supervision.

The post will be based at NSECH however depending on service needs you may be asked to cover other base sites.

About us

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality - opening a state of the art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. Do you want to work in one of the best performing NHS organisations in England? Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn't, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way! Please read 'applicant guidance notes' before submitting your application.

Date posted

17 October 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year Pro Rata Per Annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Flexible working

Reference number

319-6712013JA

Job locations

Northumbria Specialist Emergency Care Hospital

Northumbria Way

Cramlington

NE23 6NZ

Job description

Job responsibilities

To provide a reception service, acting as first point of contact on the telephone or face to face, for patients, visitors and other healthcare professionals.

To facilitate good communication with other wards and departments involved in patient care or ward/departmental functioning.

To input data regarding all admissions, transfers and discharges onto Patient Administration System.

To provide an efficient administration and clerical service to unit staff, visitors and patients.

Job description

Job responsibilities

To provide a reception service, acting as first point of contact on the telephone or face to face, for patients, visitors and other healthcare professionals.

To facilitate good communication with other wards and departments involved in patient care or ward/departmental functioning.

To input data regarding all admissions, transfers and discharges onto Patient Administration System.

To provide an efficient administration and clerical service to unit staff, visitors and patients.

Person Specification

Qualifications

Essential

Previous experience of office or reception duties

Desirable

ECDL
NVQ Customer Care

Experience & Knowledge

Essential

Knowledge of Patient Administration System for admissions, transfers and discharges gained through in-house training and induction
Computer literate
Previous office/reception experience.

Desirable

Knowledge of software packages such as word and access/excel.

Person Specification

Qualifications

Essential

Previous experience of office or reception duties

Desirable

ECDL
NVQ Customer Care

Experience & Knowledge

Essential

Knowledge of Patient Administration System for admissions, transfers and discharges gained through in-house training and induction
Computer literate
Previous office/reception experience.

Desirable

Knowledge of software packages such as word and access/excel.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Northumbria Healthcare NHS Foundation Trust

Address

Northumbria Specialist Emergency Care Hospital

Northumbria Way

Cramlington

NE23 6NZ

Employer's website

https://www.northumbria.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Northumbria Healthcare NHS Foundation Trust

Address

Northumbria Specialist Emergency Care Hospital

Northumbria Way

Cramlington

NE23 6NZ

Employer's website

https://www.northumbria.nhs.uk/ (Opens in a new tab)