Job summary
We are seeking to recruit a ward clerk to join our existing team within Medicine & Emergency Care.
The successful post holder will be based at The Northumbria Emergency Care Hospital and will provide day to day admin support to the wards. Shift working is required between the hours of 0800-2000, 7 days per week including all bank holidays on a pro rata basis with weekends 1:3.
Main duties of the job
The successful candidate will provide admin support, including maintaining good IT skills & recording of patient admissions, transfers and discharges on PAS & Nervecentre.
To undertake reception duties for multi disciplinary teams including answering the telephone and relaying messages to clinical staff.
To undertake general office administration duties including filing, using Mediviewer to retrieve medical notes and information, scanning & handling post.
Excellent communication skills and awareness of confidentiality.
Booking patient transport.
About us
We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.
Job description
Job responsibilities
To provide a reception service, acting as first point of contact on the telephone or face to face, for patients, visitors and other healthcare professionals. To facilitate good communication with other wards and departments involved in patient care or ward/departmental functioning. To input data regarding all admissions, transfers and discharges onto Patient Administration System. To provide an efficient administration and clerical service to unit staff, visitors and patients.
Job description
Job responsibilities
To provide a reception service, acting as first point of contact on the telephone or face to face, for patients, visitors and other healthcare professionals. To facilitate good communication with other wards and departments involved in patient care or ward/departmental functioning. To input data regarding all admissions, transfers and discharges onto Patient Administration System. To provide an efficient administration and clerical service to unit staff, visitors and patients.
Person Specification
Experience
Essential
- o Knowledge of Patient Administration System for admissions, transfers and discharges gained through in-house training and induction
- o Computer literate
- o Understand Data Protection Act and the need for confidentiality
- o Previous office/reception experience
- o Knowledge of pathology and x-ray systems to access reports gained through in-house training and induction
Person Specification
Experience
Essential
- o Knowledge of Patient Administration System for admissions, transfers and discharges gained through in-house training and induction
- o Computer literate
- o Understand Data Protection Act and the need for confidentiality
- o Previous office/reception experience
- o Knowledge of pathology and x-ray systems to access reports gained through in-house training and induction
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
