Job summary
To provide administrative and clinical support to the HEFT, who manage a cohort of patients in the community with enteral feeding tubes. This will include support to Registered Dietitians (RD), Enteral Nutrition Nurse Specialists (ENNS), Dietetic Assistant Practitioners (DAP) and the HEF Team Co-ordinator, in accordance with local policies and procedures. The post holder will work within the British Dietetic Association (BDA) Professional Code of Professional Conduct, the BDA Competency Framework and work toward completing the Department DSW Competency Framework.
Please note, this vacancy may close early if sufficient applications are received, so we would advise submitting your application as early as possible to avoid disappointment.
Main duties of the job
- To assist Dietitians, ENNS and DAPs in their role by:
Information gathering; To be proficient in collecting (from a variety of sources) and accurately reporting data on:
- Anthropometry, biochemistry, haematological and clinical information to help support assessment, monitoring and treatment plans of patients
- Nutritional information, including intake from a rage of sources including food charts, diet histories and verbal recall
- Medical, social, psychological, personal, cultural and economic factors affecting the patients
First port of contact and troubleshooting any immediate problems encountered by HEF patients
Assist the HEFT Co-ordinator with specialist dietetic clinic management, to include a knowledge of booking appointments and recording outcomes
Distribution of daily correspondence and scanning/ uploading as applicable
To liaise with staff/ patients to request:
- Anthropometric measurements
- Food record charts for patients who require Dietetic monitoring
- Information relating to personal and cultural food preferences of patients
- Information regarding feed stock levels
About us
We take pride in placing people at the centre of everything we do, working together as a united team. Driven by a shared ambition to continually grow, develop, and learn, we recognise and value every contribution. By combining our experience and skills, we not only support our vibrant, diverse communities, but also support one another.
Job description
Job responsibilities
- The post holder will work within operational policies, practices, and procedures, under the appropriate supervision of a registered Health Care Professional
- The post holder will work to deliver a consistent and effective administration and clerical support for the HEFT based on Department and Trust objectives and standards
- The post holder will work under the close supervision and direction of the HEFT Co-ordinator/ RD/ ENNS with support from the Dietetic Assistant Practitioners to assist initially and work towards being proficient in the collection of information including but not limited to: anthropometric measures, biochemistry, nutritional intake information via telephone and email contact with patients/relatives and care providers
- To provide administrative support to enable patients to follow their prescribed feeding regimen/ plan as directed and delegated by the RD, for example sending out most up to date feeding prescriptions to patients
- As directed, to assist the RD/ ENNS in the provision of clinical advice to patients and carers in various formats, including verbal (telephone) and written (email/ letter)
- Assist the RD/ ENNS in the provision of training to healthcare staff and Dietetic students on tasks within their role e.g. ordering nutritional supplements
- With direction, order resources to support the delivery of the HEF Service
- With assistance, support the RD/ ENNS/ DAP staff in the development of departmental resources, including working with IT programmes and location suitable resources
- Assist the RD/ ENNS/ DAP staff with administrative and computer tasks
- Work independently on delegated tasks under the supervision of the HEFT Co-ordinator/ Dietitians/ ENNS and to demonstrate initiative in assisting and supporting clinical staff
- The post holder will be required to keep accurate and timely records of any care or advice given as per Trust guidance
- The post holder will have no managerial or budgetary responsibilities
Additional Contact Details
Tiah Clover
tiah.clover2@nhs.net
0300 422 5645
Job description
Job responsibilities
- The post holder will work within operational policies, practices, and procedures, under the appropriate supervision of a registered Health Care Professional
- The post holder will work to deliver a consistent and effective administration and clerical support for the HEFT based on Department and Trust objectives and standards
- The post holder will work under the close supervision and direction of the HEFT Co-ordinator/ RD/ ENNS with support from the Dietetic Assistant Practitioners to assist initially and work towards being proficient in the collection of information including but not limited to: anthropometric measures, biochemistry, nutritional intake information via telephone and email contact with patients/relatives and care providers
- To provide administrative support to enable patients to follow their prescribed feeding regimen/ plan as directed and delegated by the RD, for example sending out most up to date feeding prescriptions to patients
- As directed, to assist the RD/ ENNS in the provision of clinical advice to patients and carers in various formats, including verbal (telephone) and written (email/ letter)
- Assist the RD/ ENNS in the provision of training to healthcare staff and Dietetic students on tasks within their role e.g. ordering nutritional supplements
- With direction, order resources to support the delivery of the HEF Service
- With assistance, support the RD/ ENNS/ DAP staff in the development of departmental resources, including working with IT programmes and location suitable resources
- Assist the RD/ ENNS/ DAP staff with administrative and computer tasks
- Work independently on delegated tasks under the supervision of the HEFT Co-ordinator/ Dietitians/ ENNS and to demonstrate initiative in assisting and supporting clinical staff
- The post holder will be required to keep accurate and timely records of any care or advice given as per Trust guidance
- The post holder will have no managerial or budgetary responsibilities
Additional Contact Details
Tiah Clover
tiah.clover2@nhs.net
0300 422 5645
Person Specification
Qualifications
Essential
- Level 2 qualification in English and Mathematics
- Hold/ willing to work towards level 3 or equivalent in health/ social care or science
- Information Technology literate, capable with MS Office and internet-based applications
Desirable
Qualifications
Desirable
- Demonstrate an awareness of and experience in application of IT to support clinical practice, e.g. TrakCare, nutritional analysis software
Experience
Essential
- Experience of working with people, ideally in a health, social or educational capacity
- Developed communication skills in a variety of methods, including the use of interpersonal written, verbal and non-verbal skills
- Strong team working skills
- Demonstrate good organisational skills
- Demonstrates ability to manage own time
- Demonstrates an awareness of infection control procedures
- Demonstrate behaviours of care, compassion, kindness and respect for others
Desirable
- Experience of working in a community setting or care environment
- Demonstrates ability to prioritise work and time accordingly
- Demonstrates evidence of progressing own skills and learning and is committed to personal development
- Demonstrate a willingness to be flexible to meet service demands
Knowledge
Essential
- Awareness of multidisciplinary working
Desirable
- Demonstrate a basic understanding of medical terms and infection control appropriate to the role
Skills
Essential
- Ability to write clear, accurate letters
- Understanding of information governance and confidentiality relevant to the role
- Physical & emotional stamina to deal with sensitive and difficult situations, including emotional situations
- Ability to take instruction from a range of co-workers and demonstrates ability to recognise own limitations and scope of practice
Person Specification
Qualifications
Essential
- Level 2 qualification in English and Mathematics
- Hold/ willing to work towards level 3 or equivalent in health/ social care or science
- Information Technology literate, capable with MS Office and internet-based applications
Desirable
Qualifications
Desirable
- Demonstrate an awareness of and experience in application of IT to support clinical practice, e.g. TrakCare, nutritional analysis software
Experience
Essential
- Experience of working with people, ideally in a health, social or educational capacity
- Developed communication skills in a variety of methods, including the use of interpersonal written, verbal and non-verbal skills
- Strong team working skills
- Demonstrate good organisational skills
- Demonstrates ability to manage own time
- Demonstrates an awareness of infection control procedures
- Demonstrate behaviours of care, compassion, kindness and respect for others
Desirable
- Experience of working in a community setting or care environment
- Demonstrates ability to prioritise work and time accordingly
- Demonstrates evidence of progressing own skills and learning and is committed to personal development
- Demonstrate a willingness to be flexible to meet service demands
Knowledge
Essential
- Awareness of multidisciplinary working
Desirable
- Demonstrate a basic understanding of medical terms and infection control appropriate to the role
Skills
Essential
- Ability to write clear, accurate letters
- Understanding of information governance and confidentiality relevant to the role
- Physical & emotional stamina to deal with sensitive and difficult situations, including emotional situations
- Ability to take instruction from a range of co-workers and demonstrates ability to recognise own limitations and scope of practice
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
