Gloucestershire Hospitals NHS Foundation Trust

Medical Administrator, Band 3

The closing date is 12 February 2026

Job summary

Are you looking for a rewarding role within the NHS and thrive in a challenging environment? If so, a position as a Medical Administrator could be the perfect opportunity for you.

We are seeking a dedicated and professional individual to provide an efficient, confidential, and high-quality secretarial service to the Acute/Neonatal Clinical Team. This role involves delivering essential administrative and secretarial support to facilitate patient care. Strong communication skills are key, as the post-holder will liaise with parents, relatives, general practitioners, and other hospital staff to ensure a seamless and effective service for both patients and clinicians.

As part of the wider Administrative Team, the post-holder will report to the Administration Lead and contribute to the smooth running of the service.

Hours: 37.5hours per week

Days: Monday to Friday

If you are organised, proactive, and committed to supporting patient care, we encourage you to apply.

Expected Interview Date: 25th February 2026

Main duties of the job

As a Medical Administrator, you will be responsible for managing Consultants' correspondence, audio typing, handling patient queries, and liaising with other healthcare professionals. This role requires initiative, decision-making skills, and efficiency to deliver a comprehensive administrative service.

Key Skills and Experience Required:

Strong written and verbal communication skills, with excellent command of English, punctuation, and grammar.

Proficiency in Microsoft Office packages.

Strong IT skills to ensure efficient use of hospital computer systems.

Accurate and proficient audio typing skills.

A professional and confident telephone manner.

Excellent organisational skills with the ability to prioritise tasks and meet deadlines.

Flexibility to work effectively as part of a team.

Ability to work quickly and accurately under pressure.

Sound judgement and initiative to handle tasks independently when required.

About us

We are a very busy, hardworking but friendly team who need an energetic but exceptionally organised person to join our Acute Paediatrics and Neonatal team. If you like to be kept busy, enjoy variety and have good attention to detail whilst under pressure, then you could be the person we are looking for to enable us to deliver an excellent service.

We are looking to recruit an enthusiastic and highly motivated secretary, who is committed, demonstrate loyalty and are prepared to work hard when necessary to complete all tasks required. Experience in the NHS is desirable, but a willingness to learn and be adaptable is essential.

In return, we can offer you a job where you are valued in supporting our team and making a difference to patients.

Details

Date posted

22 January 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year (pa, pro rata if part-time)

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

318-26-T0045

Job locations

Gloucestershire Royal Hospital

Great Western Road

Gloucester

GL1 3NN


Job description

Job responsibilities

Role Overview

We are seeking a professional and efficient Medical Administrator to provide confidential and high-quality administrative support to the Acute Clinical Team. The role involves handling correspondence, audio typing, booking appointments, checking outcomes, managing vacant slots and liaising with patients, relatives, GPs, and hospital staff. The post-holder will work as part of the Administration Team, reporting to the Administration Lead.

Job description

Job responsibilities

Role Overview

We are seeking a professional and efficient Medical Administrator to provide confidential and high-quality administrative support to the Acute Clinical Team. The role involves handling correspondence, audio typing, booking appointments, checking outcomes, managing vacant slots and liaising with patients, relatives, GPs, and hospital staff. The post-holder will work as part of the Administration Team, reporting to the Administration Lead.

Person Specification

Essential

Essential

  • Educated to GCSE grade 4 or above in literacy and numeracy
  • Computer literate in Microsoft Office packages
  • Experience in typing/word processing and data entry

Desirable

  • Proficient in NHS systems i.e TRAK/Sunrise/Infoflex

Experience

Essential

  • Previous experience working in a busy office
  • Previous experience of dealing with members of the public
  • Audio/Digital Typing

Desirable

  • Knowledge and awareness of health and safety issues, risk management and data protection act
  • Previous Medical Secretary/hospital experience

Knowledge/skills

Essential

  • Excellent verbal and written communication skills with good command and understanding of English punctuation and grammar
  • Good organisation skills
  • Good professional telephone manner for dealing with queries, liaising with Health Professionals and Administration staff both internal and external to the trust
Person Specification

Essential

Essential

  • Educated to GCSE grade 4 or above in literacy and numeracy
  • Computer literate in Microsoft Office packages
  • Experience in typing/word processing and data entry

Desirable

  • Proficient in NHS systems i.e TRAK/Sunrise/Infoflex

Experience

Essential

  • Previous experience working in a busy office
  • Previous experience of dealing with members of the public
  • Audio/Digital Typing

Desirable

  • Knowledge and awareness of health and safety issues, risk management and data protection act
  • Previous Medical Secretary/hospital experience

Knowledge/skills

Essential

  • Excellent verbal and written communication skills with good command and understanding of English punctuation and grammar
  • Good organisation skills
  • Good professional telephone manner for dealing with queries, liaising with Health Professionals and Administration staff both internal and external to the trust

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Gloucestershire Hospitals NHS Foundation Trust

Address

Gloucestershire Royal Hospital

Great Western Road

Gloucester

GL1 3NN


Employer's website

https://www.gloshospitals.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Gloucestershire Hospitals NHS Foundation Trust

Address

Gloucestershire Royal Hospital

Great Western Road

Gloucester

GL1 3NN


Employer's website

https://www.gloshospitals.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Paediatric Admin Lead

Kelly Moore

kelly.moore2@nhs.net

03004224241

Details

Date posted

22 January 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year (pa, pro rata if part-time)

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

318-26-T0045

Job locations

Gloucestershire Royal Hospital

Great Western Road

Gloucester

GL1 3NN


Supporting documents

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