Job responsibilities
Strategy, Planning, Quality & Assurance
- Ensure the transformation workplan meets business and end-user requirements, with clear issue resolution and benefit tracking.
- Lead the delivery of solutions and products, underpinned by robust business analysis and appropriate methodologies to support strong business cases.
- Embed a Change Management Framework across digital leadership, enabling seamless transition from design to implementation and run stages.
- Manage strategic risks, compliance, and supplier relationships to ensure safe, efficient, and value-driven change delivery.
- Align training and business change activities with new developments, working closely with digital skills leads and stakeholders.
- Maintain oversight of performance, assurance, and policy development across transformation domains, ensuring continuous improvement and safe operation.
Innovation, Research and Development
- Lead on aligning digital, R&D strategy, and innovation partnerships into programme delivery capturing evidence of benefits and value.
- Analysing highly complex data and presents effectively to stakeholders to facilitate effective decision-making
- Instill an organisational culture that supports engagement in decision-making and a drive for continuous service change and improvement that is both agile and responsive to deliver high-quality, safe services.
- Be responsible for the frequent completion of complex surveys and audits relating to the digital directorate.
- Maintain an up-to-date knowledge of leading edge, digital technology and services; be able to position technology and digital solutions as key enablers of transformational change and improved patient and colleague experience.
- Identify, develop, and implement innovative digital solutions with a clear evidence base.
- Lead engagement with academic, industry, and health innovation partners to support transformation aims.
Communications and Working Relationships
- Excellent oral and written communication skills, including the ability to explain highly complex technology solutions in business terms, establish rapport and persuade.
- Maintain a formal stakeholder management approach to ensure that all key stakeholders in the system are engaged appropriately.
- Work with stakeholders to create and maintain a single view of the portfolio of change demand for the system and ensure that this is correctly prioritised to meet strategic objectives.
- Ensure the strategic commercial arrangements for cost reduction are identified whilst maintaining the quality of the service provision.
- Be responsible for all highly complex communications relating to Digital, Technology & Insights, including presenting reports and information to boards for decision & update.
- Provide & receive highly complex, contentious & sensitive information relating to the digital strategy and be able to simplify and present to large groups for decision making and progression.
- Act as an expert in the field and communicate with other digital system leaders across the country to utilise joint working.
- Ensure adequate resources are in place to support operations, transition and implementation
- Maintain strategic relationships with stakeholders including clinical, operational, IT, and external system partners.
- Present complex, sensitive information clearly to boards, executive teams, and external audiences.
Planning & Organisational Skills
- Strong financial and resource planning skills
- Detailed understanding of industry frameworks for delivery of digital services
- To support the design and delivery of a systems technology roadmap for the organisation, based on appropriate emerging technologies and systems.
- Understanding of programme & project management methodologies
- In addition to the input relating to the Digital Strategy, be responsible for the identification, development, implementation and ongoing review of long term strategic plans in regards to long term/5 year digital innovation and transformation, for the Trust
- Develop and deliver long-term strategic plans for digital transformation across architecture, training, business change and clinical informatics.
- Ensure capability exists across all digital functions to deliver against strategic ambitions.
Governance
- Develop and implement, with support from the Programme Management Office, a clear Change management methodology utilising recognised industry best practice to ensure the effective planning and delivery of work.
- Develop performance indicators to enable monitoring, and management, of the functions performance in contributing to achievement of the organisations strategic ambitions.
- Establish governance frameworks for architecture, transformation, and benefits management.
- Lead service level agreement negotiations and performance management of digital providers.
Enterprise Architecture & Solution Design
- Lead the development and implementation of enterprise architecture principles, ensuring systems are scalable, interoperable, and aligned with Trust and ICS strategies.
- Oversee the design and integration of digital solutions that meet clinical and operational needs, with a strong focus on usability, safety, and long-term sustainability.
- Ensure architecture decisions support secure, resilient infrastructure and enable future innovation across the Trusts digital estate.
- Collaborate with technical teams and suppliers to ensure solution designs are robust, standards-compliant, and deliver measurable benefits.
Business Change
- Develop and embed business change frameworks that support the successful adoption of digital solutions across clinical and corporate services.
- Lead current and future state modelling to inform transformation planning and benefits realisation.
- Work closely with operational and clinical teams to ensure change initiatives are co-designed, well-communicated, and effectively implemented.
- Monitor and evaluate the impact of change programmes, ensuring continuous improvement and alignment with strategic objectives.
Training and Capability Building
- Lead the development of digital training programmes that build workforce capability and support safe, confident use of new technologies.
- Ensure training is embedded within transformation programmes and tailored to the needs of different staff groups, including clinical, administrative, and technical teams.
- Work with People & OD to align digital skills development with wider organisational learning strategies and statutory requirements.
- Promote a culture of digital confidence and literacy across the Trust, enabling staff to fully engage with and benefit from digital transformation.
Workforce
- Provide strong individual and professional leadership through change and support staff through a visionary, motivational and problem solving approach
- Be responsible for the creation of new teams within the wider digital directorate, This will include the recruitment of Transformation teams and be responsible as the line manager for these teams.
- Using previous specialist knowledge & in-depth experiences along with successfully led work, be responsible for long term workforce, including succession and development, planning, such as objectives to support a continual technology retraining and skills refresh programme, to support the long term technical and knowledge objectives of the digital function and its strategy.
- Be solely responsible for the line management of the current teams that fall within the digital transformation service including clinical informatics, development, integration and training.
- Accountable for successful change in culture and behaviours as required, motivating and developing staff and coordinating the education and training needs of the team in line with their objectives to create a positive and pro-active can-do attitude.
- Ensure a workplace environment that is safe, inclusive, healthy and sustainable, enabling everyone to be their very best at work.
- Ensuring that the service has in place robust workforce planning arrangements to ensure the delivery of appropriate services in the short, medium and long term, responding appropriately to potential shortages in skilled workers.
- Deliver the ambitions and commitments to create a more representative workforce drawn from all sections of the community and where diversity is visible at all levels of the organisation.
- Responsible for ensuring effective implementation reviews to check actual achievements against planned objectives specified in the plan. Ensuring plans comply with a range of local and national policies.
- Ensure systems and leadership are in place to determine and meet the training and learning requirements for the function, ensuring compliance of frontline staff with statutory and mandatory training and performance appraisal requirements.
- Develop and implement, with support from our People and Organisational Development functions, a training and development programme to equip staff with the skills needed for our future digital requirements
- Lead, develop and grow the Trusts digital teams across transformation, architecture, training and clinical informatics.
- Develop and deliver workforce plans to build sustainable digital capability.
- Ensure diversity, inclusion, and wellbeing principles underpin all workforce activity.
Other Responsibilities
- To take part in regular performance appraisal.
- Undertake any training required in order to maintain competency including mandatory training, e.g. Manual Handling.
- Contribute to, and work within a safe working environment.
- Comply with Trust Infection Control Policies and minimise the risk of healthcare associated infections.
- Abide by any relevant code of professional conduct and/or practice applicable to you.
- Expected to be onsite regularly
- A member of the Gold on call rota
